Can't Publish from Robohelp HTML 7 to Robohelp server 8

Please help. I have looked everywhere for answers. Here is my problem.
Environment
I have a windows XP machine with robohelp html 7 and the 7.0.3 patch installed. I am testing the trial version of robohelp server 8 for 30 days. The installation of the robohelp server 8 application when ok. I think. I am able to login as admin in the robohelp server web adminstrator application and also able to go the main page (http://mvrobohelp:8080/robohelp/). The congratulations! screen appears.
Problem
When I published the webhelp pro project from the workstation, it does its thing and end with the message that said "successfully published to "Bankway Headquarters". I go to the robohelp 8 server and login as admin and I do not see the project "Bankway Headquarters" in the projects screen under the general area. It looks like the robohelp server does not finish publishing the project.
Client PC messages
Finished applying Template in 6 sec(s)
Finished compiling WebHelp Pro in 378 sec(s)
Successfully published to "Bankway Headquarters".
Thanks for any help in advance

Hi Jose,
We have been using RH7 client to publish to RS8 server for about 2 months now. We have a master project/subproject setup and we too have been unable to get the Web Administration tool to allow us to see our projects by using the "View Project" button. They are listed under projects, but do not display correctly. Also, we are unable to see our complete master project with all of the embedded subprojects using the URL that Adobe supplies (e.g., http://<server>:<port>/robohelp/server). The Adobe response to this was that there was something wrong with our publishing mechanism (whatever that means!).
However, the good news is that we can view our projects just fine by using this path instead: http://<server>:<port>/robohelp/robo/server/general/projects/<master project>/<master project start page.htm>
Now, we are not using any of the context or area stuff so this works. We were also told that in bypassing the default method, we would be unable to get the usage statistics (e.g., frequently asked questions, etc). However, we have not experienced this. We are able to collect the metrics and access the reports using the Web Administration tool.
I'm not sure if this will satisfy your requirements, but for us, that was the only way to get to our project to view the complete master/subproject setup. Let me know if you figure out a different solution. I'd be very interested in doing this the "right way" if we can get it to work.
-Kristen

Similar Messages

How can I publish an ics file to a remote server from my calendar server?

I am running Lion Server and have Calendar Service up and running. I have an account with a couple of calendars, one of which I'd like to publish to a remote server, as an .ics file.
From an iCal client it is possible to publish local calendars, but not remote calendars (for which the only option seems to be to 'Share').
How can I can I publish an ics file to a remote server? Programatically, if necessary.

I have this working now.
curl -s --digest -u username:password -o calendar.ics http://hostname:8008/calendars/users/username/calendar/
generates the .ics file, and a combination of cadaver (from webdav.org) and an expect script upload hourly (via cron) to the remote server:
set timeout 60
spawn /usr/local/bin/cadaver
expect "dav"
send "open https://remotehost/path/\r"
expect "Do you wish to accept the certificate? (y/n)"
send "y\r"
expect "dav"
send "put calendar.ics\r"
expect "dav"
send "close\r"
expect "dav"
send "quit\r"

Cannot publish to Robohelp Server 8

Hello All,
Well let me start by stating that I am a systems administrator but I have had no experience setting up Apache, Tomcat or Robohelp Server.
This bomb has been dropped in my lap cause I am typically the goto guy. The company has an intranet site with a help section that was created and currently resides on a windows 2000 server with RSC 2.3, and RoboEngine 4.1. I have been tasked with setting up new server which will be windows 2003 server 32 bit OS.
Ok. I have followed all the Robohelp Server 8 getting started instructions (page5-6) on how to setup Apache Web Server with the Tomcat servlet for Robohelp server 8. I feel darn near 100% that I have gotten all of that correct. In other words everything tests correctly. I.e., going to http://localhost shows me the proper index.htm. I can access the tomcat manager using default UN and PW.
So I installed Robohelp Server 8 on the F:\Adobe RoboHelp Server 8\robo\server partition. I did create more than one context but am just trying to publish to the default robohelp. I create 3 areas. I do see the context's listed in Tomcat Manager and they all show as started.
I have created a simple project with one help file in Robohelp HTML software. I can generate it and it looks fine. I then configure the the WebHelp Pro Single Source Layout to publish to Robohelp Test Server, server *****WUIT002 (my test server), robohelp adds /robohelp/server automatically. I use admin, admin as username and PW. I attempt to select an area but get the error 'Unable to get area list from server'. Ok. that is not a good sign. But I save and attempt to publish anywho...to no avail(of course). I receive the message "Warning: Failed to publish to "Robohelp Test Server". reason: Unable to connect to the RoboHelp server on *****wuit002. If RoboHelp Server is not being used, generate WebHelp instead. More information on RoboHelp Server is available in the help file.."
I have looked at permissions to the partition and Robohelp server directory. I have basically completely opened them up just to see if that was the issue and I am still having a problem. Help Please. There is so little info out there regarding this product.

Hello John,
Thank you for your help. Hopefully you can shed some insight into this for me.
Here is the log directory zipped up.
Date: Fri, 4 Sep 2009 22:28:49 -0600
From: [email protected]
To: [email protected]
Subject: Cannot publish to Robohelp Server 8
Oh, one more thing, uvwaves. Regarding your note about, " I attempt to select an area but get the error 'Unable to get area list from server'."
I realize this is disconcerting, but usually not a problem and may be ignore (as you did.) If left blank, the "general" area is assigned by default.
However, the other error, "Warning: Failed to publish to "Robohelp Test Server" is quite another matter and hopefully the logs will help me.
Thanks
john
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
http://www.showmethedemo.com/
>

Start XML Publisher from a html based page.

Hi.
We have users that only have access to the html based pages in EBS.
I wonder if I somehow can make it possible for them to start a xml publisher report request with parameters, from those html based pages.
In the form based pages this is not a problem, just add the concurrent program to a request group. But there must be someway to do this from the html based pages as well.
Is there a Role that can be assigned or something?
Regards
Daniel

HI i have used the following code, but what should the class be?
code=AppletClassName.class Because, i have 10 files that are packaged as a jar file. shouldi put all the .class names in here?
<html>
<head></head>
<body>
<applet code=AppletClassName.class
archive="offwaltz.jar"
width=600 height=600>
</applet>
</body>
</html>

Can you publish from Muse to current Non-Muse BC site without overwriting whole site?

i have a current BC site, done traditional way with code editor and uploaded and live.
I'd like to publish a single Muse page to the site. If I publish from Muse, select my site's domain, and upload will I overwrite the rest of the site?
Are you able to 'mix' a Muse page and a traditional BC site? Would I publish to folder, take that and FTP to the site; would that be safer?
Just curious.. thanks

I am afraid that as of now you will not be able to publish in a folder on Bc and if you publish from Muse then indeed it will over-write the entire web site.
You can infact, export the html of the web site created via Muse and then FTP it to the BC server. You will also have to transfer the files on which the page is dependant. Safer would be to FTP and not publish to a folder on BC and link it to the web site manually.
Let us know for more clarifications.
- Abhishek Maurya

Can I publish my company's website to our server/host?

My boss asked me to create a website for company, now I have to publish it. Our company is located in Taiwan so we want to use local server. Now we've already had the domain name and rent the server, how can I publish the site to that server?

Hi
To host the site in your server, you can use upload via ftp function under files menu option in Muse.
Enter FTP details and then upload the site to your server, another way would be to export as html and then upload the files to server root.
This document will help you :
http://helpx.adobe.com/muse/topics/exporting-publishing.html
Thanks,
Sanjit

HELP I can't publish my lab homepage to my university server

I can't publish my new homepage to my space on my University's server and I really don't understand all the other suggestions in the other threads about editing html, etc .... That's why I bought iLife in the first place....to simplify my life.
I have 5 colleagues who are waiting for my verdict on this software before they buy it.... I need an answer ASAP, or Apple loses 5 potentail purchases .... and I'll be returning my version as well.......
HELP!

If you publish to a .Mac account, its a one step process.
-Select File-> Publish to .mac
If you publish to another server its a 2 step process
-Select File->Publish to a folder
You then have to ftp the folder to the web server
I am sure folks are working on using Automator to get this scripted for ease of use.
I think the IWeb Templates are pretty good so I don't plan on messing around with HTML at this time. I can live without the web counter and with the slide show pop ups for now
Here is my site on my own server
http://philmykland.com/mac
Here is the same site on a .mac server
http://web.mac.com/philm/iWeb/Site/Photos.html

Publishing to RoboHElp Server 9 with RH 9 does not refresh the webhelp pro toolbar

Hi,
We have an issue with publishing to RH9 Server from a RH9 project.
When we open the published file from this URL:
http://ntrobohlpd02:8080/Robohelp/server?prj=Tests_2_Entreprise_FR
The toolbar (where the TOC, index etc. icons are displayed) comes from another project:
The toolbar that should display is this one (large green and grey icons):
Why does the server show the whkin_tbars.htm from another project?
Really weird.
We've tried to restart the server as mentionned by Adobe tech support when I contacted them. It worked once, but will we need to restart the server every time we want to publish?
Thanks

Presumably the same does not happen if you view the help from the generated location. What happens if you launch the help from the server or from the Web Administrator?
I always suggest that people manually delete all the files from the server area location before they publish their output. The publish process is unlike the generate process. It is effectively just a copy an leaves all sort of unnecessary files behind from the previous publish. By publishing to a "clean" location you know that the content is good.
You may also want to delete your browser cache. This has been known to cause confusion by displaying a cached (and therefore old) file. Let us know how you get on.

How to Generate website Analytics from RoboHelp Server

We publish procedures and processes onto an IIS web server. We have Robohelp Server 9 on a separate machine (Windows 2008 R2) and would like to run "analytics" on one of the websites presented on the IIS web server. How do we setup Robohelp server to generate these analytics on a specific website?

You can't. The output and RoboHelp Server must be on the same machine and published using RoboHelp.

Unable to publish to RoboHelp Server 7

When I attempt to publish a RoboHelp 7, Webhelp Pro project
to RoboHelp Server 7 it creates the files on my computer but when I
select Publish, it generates the error "Warning: Failed to
publish to "Robohelp 7 Server". reason: Unable to
connect to the RoboHelp server on 'ip address'." The login
and password have administrator rights. Does anyone have and idea
why it will not publish to the server.

We discovered an incorrect URL. We no longer get the error
message however, we are still unable to publish to the server.
WebHelp Pro creates the files and, after I click Publish, it
displays the progress graphic and never finishes. The progress bar
never changes and I have to use Task Manager to end the RoboHelp
program. Has anyone else encountered this problem?

Can't publish from VS 2013 to Azure

I am trying to publish a website to Azure. I have a valid Azure account that I can log into using a browser. But when I try to publish my website from VS 2013 with Update 4 it fails. If I right click on my project in VS 2013 and choose
publish, a window opens up called publish Azure Application. I click on the Sign In button and enter the email address for my account. Then it prompts me for my password which I also enter. Then I get the error message
No Microsoft Azure Subscriptions were added. Sign in with an account hat has subscriptions.
If I check my Azure account with the web browser under settings I can see two subscriptions - an expired free trial, and a Pay-as-you-go subscription that isn't expired. But when I click on the ALL ITEMS link at the top of the page I see no subscriptions.

Hi ResearchInternational,
Since this issue is related to the Website published in Azure, to help you resolve this issue as soon as possible, l suggest you post this issue to the Azure forum for dedicated support like this
case.
The forum link:
https://social.msdn.microsoft.com/Forums/en-US/home?forum=windowsazurewebsitespreview
Sincerely,
Jack
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Can't publish from Outlook in CS5.5

I'm trying to publish an email from the Outlook add in with Contribute CS5.5 on Windows 7 64bit. I'm connected, but I keep getting the error message
Cannot open file "file:///c:|Users/...
Anyone?
Thanks,
Karen

I tried with similar configuration in my machine, Outlook 2007, Win 7 64 bit and Contribute CS5.5.
The Publish to Website plugin is working fine as expected from the outlook.
Can you please re-install once and check it out?

Can't publish from composer

Hi!!
I'm trying to publish a project from composer, in the deployment screen I type 2.0 in the revision id field, the user and password for weblogic, and the check box for the MDS checked. I left the other fields with the default values.
After clicking the deploy button it show the following message. It says that that the deployment fails due an inunexpected error.
The message is:
BPM-70830: Fallo de validación de despliegue. Cause: Se ha producido un error inesperado durante la validación del
despliegue
Thanks!!!
Ana

Can you find the full log file? The underlaying cause of the error should be there.
I think it should be under you system defined tmp dir, and should be called scac.log

Can I publish my RoboHelp project directly to a web server using the Generate Primary Layout (WebHelp) function?

I am hoping to improve my method of publishing my company
Knowledge Base.
Currently, I generate the RoboHelp layout to a folder on my
local computer and then manually upload the project output files to
our sever via SmartFTP. My question is how do I publish directly to
the server? Is this possible?
On the first page of the Generate Primary Layout "wizard", I
have entered the path to a local folder on my computer. Three
screens later in the Servers box of the "wizard", I have entered a
server and path, and checked its box. When I generated the output,
I expected it to be published to both locations: the local folder
and the web server folder. But it only publishes to the local
folder, not the web server.
How do I get it publish to the server also?
Any help is much appreciated. Thanks!
~Beth

I had been using the HTTP setting, so switched to FTP and
filled in server info. This time the Publish function began
working! However, the process has since hit a snafu.
Certain files are causing errors and I'm getting a message
such as this one:
Publishing has been cancelled. Failed to create file: image
235.jpg
When I click OK to the first error message, I then get this
one:
Publishing has been cancelled. Failed to create file:
bsscftp.txt
After clicking OK to the 2nd error msg, the Publish fails and
I get this:
Warning: Failed to publish to "help". reason: Canceled by
user.
I have run through the Publish a couple times now and various
files cause the 1st error, but the 2nd file is always that same txt
file. I realize this snafu may be particular to my situation but
any ideas?

Client can't publish files with 4.0

I'll first start by saying that my client has been happily
editing and publishing files since February. Recently, she was on
vacation so I made a couple of minor updates using Dreamweaver. Now
she's back, and is no longer able to publish. I'm not sure it's
related. The error message is:
"Contribute encountered a network or file system error.
Please try the operation again, and contact the administrator if
the error continues to occur."
The problem started yesterday, but briefly corrected itself.
Now she can't publish at all. I have asked her to go step-by-step
through the process of editing files and I can see the following
activity on the server:
-- She opens the file (index.html) and the following file
appears on the server: index.html.LCK
-- She hits "publish" and the following file appears on the
server: index.html.new
-- Then the error message appears for her.
When she closes the page, the index.html.LCK page disappears,
but the index.html.new sticks around.
Interestingly, the .new file is 0k.
We turned on I/O logging, but all it does is confirm that the
PUT isn't happening. However, there are lots of complaints about
missing files on the local drive. They run Active Directory on
their network, and I'm curious if there could be some kind of
mapping problem with their user settings directories, and
Contribute is getting hung up when it tries to PUT the changes.
I'd appreciate any help troubleshooting this issue or any
tips before I call Adobe. :)
Thanks!

I am also facing tghe same problem today. I cannot believe I
was unable to find a single help on this. i've been trying many of
the options but things are getting worse and worse. Now I can't
publish from Dreamweaver and Contribute also!! Why Adobe doesn't
support the ones who upgrade their software?
quote:
Originally posted by:
akaijen07
I'll first start by saying that my client has been happily
editing and publishing files since February. Recently, she was on
vacation so I made a couple of minor updates using Dreamweaver. Now
she's back, and is no longer able to publish. I'm not sure it's
related. The error message is:
"Contribute encountered a network or file system error.
Please try the operation again, and contact the administrator if
the error continues to occur."
The problem started yesterday, but briefly corrected itself.
Now she can't publish at all. I have asked her to go step-by-step
through the process of editing files and I can see the following
activity on the server:
-- She opens the file (index.html) and the following file
appears on the server: index.html.LCK
-- She hits "publish" and the following file appears on the
server: index.html.new
-- Then the error message appears for her.
When she closes the page, the index.html.LCK page disappears,
but the index.html.new sticks around.
Interestingly, the .new file is 0k.
We turned on I/O logging, but all it does is confirm that the
PUT isn't happening. However, there are lots of complaints about
missing files on the local drive. They run Active Directory on
their network, and I'm curious if there could be some kind of
mapping problem with their user settings directories, and
Contribute is getting hung up when it tries to PUT the changes.
I'd appreciate any help troubleshooting this issue or any
tips before I call Adobe. :)
Thanks!

Can't Publish from Robohelp HTML 7 to Robohelp server 8

Similar Messages

Maybe you are looking for