Can't purchase ANY applications, free or not free
Have 3G 16GB iphone and have registered apple ID but every time i try to purchase an application, i get: "Authorization failed. Please connect to iTunes"
I live in Cairo, Egypt; does my location matter?
I do not believe the app store is available in Egypt yet.
Similar Messages
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I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??
<Edited by Host>Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039 -
Hi , I brought an I pad air 3 months ago. But recently I can't install any application and can't update any application. Even I can't install any free application. I can see one dialogue box about in red colors " there is a previous purchase problem please type your bank information correctly" . So I don't know what to do please help me. Thanks
The message implies that a previous purchase may not have been paid-for due to problems collecting the money from your account. Have you tried logging into your account and updating/changing your payment details (tap on your in Settings > iTunes & App Store on your iPad and tap 'view Apple id' on the popup and sign into it) ? Until there is an accepted payment method on your account (credit card, redeemed iTunes gift cards) and what you owe has been paid then you won't be able to download anything (including app updates).
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I would like to change my Visa card from the account but its not changing and the billing information is not changing and I can't purchase any thing from my account its now not usable please help me to solve the problem
You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.
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I need to change my country and itunes does not allow me because I have 0.20 left to spend. I can't purchase any more credit because I'm not in the US any more and Itunes just accept those. I need help!
Click here and request assistance.
(65879) -
Help me! I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?
It's still the same message. Your Purchase Could Not Be Completed. For Assistance, Contact iTunes support at www.apple.com/support/itunes/ww/.
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Dear Gents ,
till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .
note : i can't purchase any thing also , thanks in advance.
BR
i sent my issue to you under this subject :
RE: Please verify that we have the right address for you
my email in [email protected]Copied from the link provided.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. -
after doing all the latest updates to both my iphone 4s and itunes the itunes store app on the iphone just dissapeared. Now i can't purchase any media. How can i get itunes store app back on my iphone?
If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > iTunes being set 'off' ?
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I have issue with my account acutely I can't download any application when I try to downloading any application it show my Apple ID has been disabled ,so please I want to get your usual support.
Sweet-jeje wrote:
... it show my Apple ID has been disabled ,..
If disabled for Security Reasons... See here http://support.apple.com/kb/TS2446
If not for Security reasons...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I just upgraded to 10.7.3 and now I can't install any applications.
I just upgraded to 10.7.3 and now I can't install any applications. Everything else in the OS and in applications seems to work OK. After the installers ask for the system password, they do nothing. I doesn't hang; it just won't proceed any further in the install process. I can press the back button and it seems to do that just fine. I repaired the disk permissions, but to no avail.
After I installed 10.7.3, I tried to install an updater that was listed as being recommended for Time Machine users. That was the first time I tried to launch an installer of any sort and it did the same as above. I've gathered since then that the update wasn't necessary and was already included in the 10.7.3 I loaded today.
Any hints?I'm having a similar problem after installing 10.7.3 and the Messages beta. I've unistalled Mesages with little bit of trouble.. Linc, I followed the step given in your final post any help would be appreciated.
A screenshot of my actual error. I get this error not just for Flash, but also Handbrake. I receieve th error even when I try using a programs automatic update. However, not suprisingly I do not get the message when using Apple's software update.
Step 1 results
com.symantec.kext.internetSecurity (1.3.2f5)
com.symantec.kext.ips (3.2f8)
com.cisco.nke.ipsec (2.0.1)
com.symantec.kext.SymAPComm (11.1.2f17)
Step 2 results
org.macosforge.xquartz.privileged_startx
com.symantec.symSchedDaemon.plist
com.symantec.symdaemon
com.symantec.sharedsettings
com.symantec.Sched501-2.plist
com.symantec.Sched501-1.plist
com.symantec.navapdaemonsl
com.symantec.navapd
com.symantec.MissedTasks.plist
com.symantec.diskMountNotify.plist
com.symantec.avscandaemon
com.micromat.TechToolProDaemon
com.google.keystone.daemon
com.bombich.ccc
Step 3 result
org.macosforge.xquartz.startx
com.symantec.uiagent.application
com.prosofteng.DGMonitor
com.micromat.TechToolProAgent
com.google.keystone.root.agent
com.google.Chrome.framework.service_process/Users/damian/Library/Application_Sup port/Google/Chrome
com.ecamm.printopia
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109
Step 4 result
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
Frameworks
NyxAudioAnalysis.framework
PluginManager.framework
R.framework
TSLicense.framework
cisco-vpnclient.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
.DS_Store
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
Unity Web Player.plugin
Unused
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.google.keystone.agent.plist
com.micromat.TechToolProAgent.plist
com.prosofteng.DGMonitor.plist
com.symantec.uiagent.application.plist
org.macosforge.xquartz.startx.plist
/Library/LaunchDaemons:
com.apple.remotepairtool.plist
com.bombich.ccc.plist
com.google.keystone.daemon.plist
com.micromat.TechToolProDaemon.plist
com.symantec.MissedTasks.plist
com.symantec.Sched501-1.plist
com.symantec.Sched501-2.plist
com.symantec.avscandaemon.plist
com.symantec.diskMountNotify.plist
com.symantec.navapd.plist
com.symantec.navapdaemonsl.plist
com.symantec.sharedsettings.plist
com.symantec.symSchedDaemon.plist
com.symantec.symdaemon.plist
org.macosforge.xquartz.privileged_startx.plist
/Library/PreferencePanes:
Flash Player.prefPane
Flip4Mac WMV.prefPane
SymantecQuickMenu.prefPane
TechTool Protection.prefPane
/Library/PrivateFrameworks:
SymAVScan.framework
SymAppKitAdditions.framework
SymBase.framework
SymDaemon.framework
SymIPS.framework
SymIR.framework
SymInternetSecurity.framework
SymScheduler.framework
SymSharedSettings.framework
SymSubmission.framework
SymUIAgent.framework
SymUIAgentUI.framework
/Library/PrivilegedHelperTools:
com.bombich.ccc
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
Google Camera Adapter 0.component
Google Camera Adapter 1.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
LogicPro.mdimporter
Microsoft Office.mdimporter
iWork.mdimporter
/Library/StartupItems:
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Google Earth Web Plug-in.plugin
WebEx.plugin
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.E9E876AD-F4B4-43BE-A4F2-EC7 33492E799.plist
com.ecamm.printopia.plist
com.google.Chrome.framework.plist
Library/PreferencePanes:
Printopia.prefPane
Step 5 result
AdobeResourceSynchronizer, iTunesHelper, Air Video Server -
I've can't open any applications on my Mac ! I tried to delete some files from safari (history) and then none of the apps including iphoto, safari, mail, facetime. I don't know how to fix it, help ? any idea ?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output andWi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
I can't install any application
I can't install any application from App store directly to Iphone using 3G, it's downloading it but after the loading process is complete, the apps won't open when I tap it, instead, it will start loading/downloading again. (The blue loading indicator doesn't appear/progress but it say's loading then it will stop loading and the name of the apps will appear as if it's already installed but the loading indicator is still empty. When I tap it, it will start all over again in loading/downloading process.)
If I check it in store - it says, downloaded, but the application is still not opening, the loading indicator still empty but it says the app name already as if its like downloaded already, but when you tap the icon, it will start again sayin, "LOADING" but the blue indicator doesn't fill the empty bar. .
What do you think bro? should I just restore factory settings? wew. . too bad. -
CAN'T open any applications after mac os update 10.4.11
CAN'T open any applications after mac os update 10.4.11 help
General advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
The 10.4.11 Combo Updater for PPC Macs is here: http://support.apple.com/kb/DL170
And for Intel Macs here: http://support.apple.com/kb/DL172
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.4.11 update here: http://support.apple.com/kb/TA24901?viewlocale=en_US
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was [i]not[/i] a beta. If Safari 3.1.2 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
[b][i]Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on.[/b][/i] Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later). -
I tried formatting my sansa player while working on my macbook pro. Since I did that I can't open any application at all. I click on them but nothing happens. I can only use the finder. I tried the disk utility but no joy. Could you please help???
Have you run "Repair Disk" from your install disks?
Steps for using Disk Utility
1. Insert the Mac OS X Tiger Install disc or Install Disk 1 that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.) Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair.
If you repair errors run it until no errors found.
-mj
[email protected] -
I can't open any application after updating to 4.3.5
i can't open any application after updating to 4.3.5???!!
can someone help..?
before this i coudn't listen to music with my intern speaker.- Try a reset. Nothing will be lost:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Try downloading/installing a new app.
- iOS: Troubleshooting applications purchased from the App Store
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