Can't purchase anything with iTunes 8.0.2 update

After updating to 8.0.2, I can't purchase anything on iTunes account. Every time I try to purchase music, a TV show or an application I get the error message that "...due to a problem with the iTunes store I have no available store credit for purchasing..." "I don't have any store credit, I've been trying to purchase with my credit card like I always have been." Has anyone else had this problem?

Almost same problem...
I was trying yo buy more Heroes episodes with my still remaining credict of $120.00 and today I woke up, I haven't update my iTunes, I have iTunes 8.0.1 I try to buy something and this pop up came up:
http://www.flickr.com/photos/14465410@N07/3047049277/

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Can't purchase music with iTunes 4.9

Try to purchase my cart and I get a message "This item requires a later version of iTunes to purchase. This item requires version 6.0 to purchase." These are just songs, no videos. I have not purchased music on another computer with 6.0. I did authorize my husband's new computer (iTunes 6.0 with Windows) to play my music. Is that why I can't buy music now?
I really don't want to upgrade to 6.0. iTunes 5.0 royally screwed up my computer. I was fortunate that I had a clone on the external hard drive and could go back to 4.9.
According to the system requirements, you need a G3 500 MHz to run iTunes 6. I only have a G3 450 MHz. Additional video requirements are G4 with 500 MHz. I'm not even sure I can play music let alone video, so I'm not going to get anything out of 6.0.
Is there anything I can do? Except purchase music on my husband's computer, burn it to CD and then import it?
Karen

Thanks for the suggestion, but I'm not sure if that will help. I never purchased anything with iTunes 6, I only authorized my husband's new computer with iTunes 6 to play my music.
This is what I heard from Apple about iTunes 6 system requirements:
Dear Karen,
Thank you for your interest in buying music from the iTunes Music Store.
While iTunes 6.0 does have basic requirements, you may attempt at downloading the new version, although we cannot guarantee this will be effective. But, in order to purchase music from the iTunes Music Store you need to be running iTunes version 6.0 or later. You can download the latest version of iTunes at no charge from our website.
I have a project coming up, but when I'm done, I will try iTunes 6 and post back.
Karen
iMac G3 450MHz Mac OS X (10.4.3)

Can't purchase anything from itunes

can't purchase anything off the store, it keeps sending me to my billing info telling me to correct indicated items but not showing anything incorrect, also says "please contact itunes support to complete this transaction"

What have you tried?
What happened when you tried?
Error message?
What did it say?
Any info?

I changed my email on my Apple ID and now I can't purchase anything from iTunes or the app store. How do I fix that?

I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.

Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.

Cannot purchase anything with iTunes 8.0.2

Last week when I upgraded there was no problem. I agreed to the new TOS and that was that.
Now suddenly I cannot purchase anything. I'm getting an error message about a problem on the iTunes Store's side regarding "credit" that I know I do not have. The error states that I can pay using a different method, but I can't. No credit card, no debit card, no PayPal.
I have signed in and out.
I have shut down and restarted.
I have deauthorized and reauthorized.
None of this has worked.
I am in the US using a US-based account and I don't have any iTunes credit to begin with so this is especially infuriating.
Am I the only person experiencing this problem?

No, you are not the only one. I'm having the same issue with my store credit. The only information I can find on this issues comes from these forums; nothing at all in the "Possible iTunes for Windows Errors" section on the support website. On every thread I've seen, the service just eventually starts working again.
So, I guess it's just a waiting game at this point, since Apple has never addressed the issue, and has no documentation admitting that it even exists.
I love it when developers create an error message, and provide absolutely no documentation or support for it.

I can't purchase anything from iTunes on my iPad or iPod. Getting Fatal Error but password works on iTunes online.

I can go to iTunes on my computer and log in and everything is fine but if I try to purchase anything on my iPod or iPad I get a Fatal error and it keeps asking for my password. It's really frustrating since I know my password works! I've restarted both devices and still nothing.

See http://www.maclife.com/article/news/itunes_store_users_being_kicked_out_accounts _fatal_error. It's a known apple issue regarding the ability to sign into iTunes, apple says they cannot give an estimated time as to when it will be fixed, but it has been ongoing since Wednesday afternoon

HT2534 Can you purchase apps with iTunes money

Can you purchase an app with iTunes money and if so are there taxes on apps

iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
 Cheers, Tom

I can't purchase anything from iTunes.

Hello,
The thing is that I can't purchase from iTunes. Just got my iPad so i was wondering if I have to do something before purchase.
I would also like to ask what is the gift card. Thanks!

What have you tried?
What happened when you tried?
Error message?
What did it say?
Any info?

I can't purchase anything through ITunes. It keeps coming up with the message that I must connect through the Australian store. All my settings are already set to Australia. Help!

Thanks for the responses. They have not resolved my issue...in fact now I can't even connect to any ITunes Store. Just getting an error message

You only need to post once. Check your previous post.

I forgot my answers to my security questions and the email that is suppose to send to change them won't send and I can't purchase anything on iTunes on my new iPhone without them.

The email for instructions says it sent but I don't get anything new in my inbox, it works for other email from iTunes though.

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers

ICloud Family Sharing - can't purchase apps with iTunes Credit

My wife and I previously shared the same AppleID on our phones. When the family sharing became available, it seemed the perfect approach for what we were accomplishing. I upgraded my wife's phone to 8.x and then moved her back to the Apple ID that I had initially created for her. I invited her to join the family and completed that setup.
We then had some iTunes gift cards that she had received and so loaded those to her iTunes account (wife's AppeID) on her iPad. However, when we attempt to purchase apps on her iPad, it insists on purchasing from my AppleID via my credit card rather than using the iTunes credit.
Any suggestions? I've seen posts that iTunes credit cannot be transferred.

Nope, not actually. The only restrictions Alberta places on gift cards are the following:
* Not allow expiry dates on gift cards, gift certificates, and vouchers that have been purchased and have monetary value
* Eliminate inactivity fees, also called dormancy fees, that reduce the value of gift cards the longer they go unredeemed
* Prevent businesses from not honouring gift cards for purchases that are
more or less than the value of a gift card
* Require merchants to fully disclose any restrictions on use of a gift card on both the actual card and its packaging
To further my point, Apple definately does not abide by the last law (at least in the rest of Canada), as they say nothing on the card or its packaging about not being able to buy apps with it.

I can't purchase anything from Itunes it telling me I have an incorrect billing address

ITunes won't let me purchase songs when I have money in my account its telling me I have the wrong billing address. Any ideas on how to fix this?

You only need to post once. Check your previous post.

I can't purchase anything from itunes because a window keeps poping up saying that a duplicate filename was specifed?

How do I fix this?

Most purchases are immediate. I'd try making a purchase on your computer and see if this problem persists. If it does, you may want to update your billing info (like if the CC expired)
You could also try signing out of your Apple ID by going to Settings<App Store<Sign out. And then sign back in, and see if the same issue happens.

Can you purchase songs with itunes 6?

Hi
I am currently using itunes 4.9 but am asked to upgrade when i want to buy a song from the itunes store. Will upgrading to itunes 6.5 let me buy songs as an interim measure whilst itunes 7 gets itself sorted out?
Anyone out there still on itunes 6 downloading songs successfully (from UK) - let me know! I dont need to download vids.
Cheers
eldoc

I am on V6.0.5 and have no problems buying music.

Can't sync iPhone with iTunes 9.1 after update (Windows 7)

Hi,
after the succesfull update to iTunes 9.1 synching contacts, dates (Outlook 2007) and bookmarks (Safari 4.0.5) does not work anymore. I haven't had any sync problems before the update. All other app, music and videos gets synched well.
iTunes gives two error messages (translated from german, maybe it's an localzation problem?):
1) iTunes couldn't sync information with iphone since Synchronisation is not activated. Do you want to activate Synchronisation?
If you don't activate Synchronisation, itunes can't sync contacts, dates, bookmarks and email accounts to your iphone.
When i try to activate the following error message pops up:
iTunes couldn't access the provider data from sync services. Try again.
Comletely deinstalling and reinstalling of iTunes and ipod services didn't solve the problem.
Has anybody a similar problem or a tip for me? Should I go back to iTunes 9.0.3?
Thanks for any help.

Hi all,
I've found the solution in another thread: http://discussions.apple.com/message.jspa?messageID=11296350#11296350
It's oviously a problem of iTunes 9.1, which does not seem to fin the syncserver. exe or some of its dependent files.
User icefoxxxx showed me how to solve the problem. Anyway, Apple has to fix this, many people will have the problem:
Posts: 4
Registered: Mar 30, 2010
New! Re: Unable to load provider data from Sync Services
Posted: Mar 30, 2010 9:47 PM in response to: icefoxxxx
Reply Email
you won't believe how I fixed it... my syncserver.exe can't run because some dll is missing, but I notice the dll is in another folder "Apple Application Support". So I copied all files in
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
over to
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
and it solves everything!
Obviously there is something wrong in registering the former folder by the new itunes installation program. Hope next version fixes it.

Can't purchase anything with iTunes 8.0.2 update

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