Can't purchase app on mac app store since my mountain lion upgrade, why?

After my update to Mountain Lion, I wanted to purchase som apps. But as it seems, I'm not able to buy any apps.
When I'm supposed to comfirm my purchase, it just never starts download.
Hope you can help med with this one.

Same here.   I was on the phone with the AppleCare frid for 2 hours,  No help
Ive been back and forth from some Senior Advisor Genius a the iTunes store,  same result,  NOTHING
Ive been trying to buy Logic since Friday!!!!    

Similar Messages

  • Problems with App Store since installing Mountain Lion

    I have recently installed Mountain Lion and since then have been unable to use the App Store. When I launch it comes up with an error message stating 'App Store cannot verify a secure connection with the App Store.Would you like to connect anyway?'  If you hit continue the application flashes black and white but goes no further. Has anyone else had this problem and what could be done about it.
    Regards
    Walt

    Yes at work and no at home but the problem occurs regardless of this

  • I can't open App Store in my OSX Lion

    Hi there, hope anyone can help
    I can't open App Store in my OSX Lion. The icon somehow changed to some kind of plain paper.
    Every time I open it, it comes to the dock, bouncing, but then gone and App Store is not open.
    There is no notification window or something like that. I did not change anything, it just changes itself somehow.
    Anyone have similar experience?
    Hope someone can help me.
    Thank you so much

    You need to restore OS X using OS X Recovery
    Startup your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities to restore OS X.
    That will reinstall the App Store for you.
    message edited by:   cs

  • The App store accepts my Mountain Lion purchase and sends me a receipt, but the download never happens and is "waiting"...

    The App store accepts my Mountain Lion purchase and sends me a receipt, but the download never happens and is "waiting"...

    Hi Why not just buy an iTunes card until your problem is sorted In uk they are £15.00 / £25.00/£50.00 Just enter readeem code into iTunes. Cheers Brian

  • Cannot connect to app store after downloading mountain lion

    cannot connect to app store after installing mountain lion it says there is no network connection when there clearly is i am on the internet now and i had this problem with the bootcamp server i read that in another forum and the answer to remove the auto proxy setting was correct but not for this situation because it is allready unchecked i checked it and tried again still no connection please help .... oh and apple you are beginging to be more like windows/microsoft with all the problems

    That poor wordpress site has collapsed in exaustion from trying to keep up with the 3mil hits a day
    here is a "copied" version with credits for those looking for a solution to an annoying problem Apple should patch.  (Yes, I'm aware of the irony of that statement)
    July 18, 2012 · by Arthur Lockman · in Apple, Tutorials
    After doing a reinstall of Lion a few weeks ago, I found that my computer suddenly would reject every VeriSign certificate that it encountered. Using Chrome, that meant that I couldn’t even access Twitter.com, because it thought that the certificate was wrong. I couldn’t login to the Apple developer portal, I couldn’t authenticate a device with XCode, I couldn’t make a purchase at Apple.com, I couldn’t download updates from the Mac App Store, and I couldn’t login to Mint.com, among other sites. I essentially couldn’t do anything that used a VeriSign certificate for SSL.
    What did I do? I called my trusty AppleCare advisor, hoping for an answer. I thought that maybe they could help me figure it out. After getting to senior support, I was told to reinstall Lion, which I did to no avail. My case was then forwarded to the Apple engineering team, with 3 to 5 days to wait until I had an answer. I looked around, through my console logs and through Keychain access, and finally came up with an answer, and a solution to my problems.
    It turned out that my solution was pretty simple. I had to delete a few files and reset one to its default setting.
    Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
    Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
    Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
    Restart your system.
    This solution seemed to work just fine for me. All of my certificate problems have been fixed. It must be something with the OSX installer that causes this certificate issue. I’ll file a bug report. Hopefully someone looks into it and fixes the flaw in the OS. And, I hope that this fixed the flaw for you.
    Addendum – a note on security:
    This procedure won’t affect the security of your Mac. I’ve had some questions come in about that, and if anything, it makes it more secure because then sites that require SSL certificates can actually use them, unlike before where they might default to non secure connections because the certificate was bad.

  • Cannot get progress to show in app store download of Mountain Lion

    Having to re-download Mountain Lion on my mid 2009 MBP from overseas. The ML app shows "downloading" in dock with progress bar under it (and just a hint of blue for hours now), but in the App Store on the Purchases tab it just shows the Mountain Lion app with a gray "Download" button. I want to see the progress of the download since I'm overseas and it could take a couple days. If I click on the "Download" button it goes clear for a minute but goes back to the gray "Download". I've tried closing and re-opening App Store, restarting the computer and I've also tried doing it all in Safe Mode. No difference. I can't be sure something is actually happening without a progress meter. Any ideas out there?

    There may be no apparent "progress bar" in the App Store. It may be a bug associated with this particular download. Unfortunately I am not in a position to determine if this is related to you being overseas or not.
    To determine if it is actually downloading use Launchpad. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.
    The downloaded file will also be in your Applications folder. When it finishes, it looks like this (Mavericks icons are shown; Mountain Lion is similar):
    Check your Downloads folder. Before it finishes downloading, it will have a "progress bar" at the bottom. While it is downloading it looks like this:
    If it's paused, click the icon to restart it.
    Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.
    Launchpad equivalents:
    When it's finished it looks like this:
    If it really is not downloading read Mac App Store: How to resume interrupted downloads
    Open the Mac App Store.
    From the Store menu, choose Sign In.
    Enter your Apple ID and password.
    Click Purchases to get to your Purchases Page.
    Click the Resume button next to the app name.
    If that doesn't work, "sign out" of the App Store, and sign back in again.
    If that doesn't work, try restarting your Mac.
    If that doesn't work, write back.

  • App Store Access with Mountain Lion - Administrator only?

    Hi All:
    After installing ML, I noticed that I only have access to the app store when logged into the Administrator account.  When logged in through any other account, my app store has the message "Cannot Connect to the App store".  My internet connection is fine.
    Has this always been the case where administrators can only access the app store?
    Thanks!

    I've seen this too.  Sort of.  On my MBPro I was able to access the App Store with my user account to install updates after upgrading to ML.  On my iMac, it has been hit and miss, mostly miss.  The day I upgraded to ML I was able to install updates but it took several tries.  I attributed it to the servers being loaded down with the release of ML. However, I've not been able to access the store for three days now for one last install.  After reading your post I tried my admin account and it worked.  This doesn't answer your question but thanks for helping me out. 

  • App Store not responding (Mountain Lion)

    Hi everyone,
    I'm having trouble with App Store after reformatting my MBP hard drive and restoring everything from a backup. App Store is unresponsive from launch; as soon as I open it, it goes to a spinning beachball, and Finder identifies it as "not responding." There is a spinning progress meter in the upper-left corner of the window, and all the App Store buttons and text fields are greyed out. I left it running overnight, with no apparent change; Activity Monitor shows it with low but constant level of CPU usage (~0.8%).
    History: I had to reformat my MacBook Pro's hard drive after somehow knocking loose a RAM chip a week ago. I reinstalled OSX, and then had to manually restore my Time Machine backup since my external hard drive also got damaged... It's really been a great week Specifically, I stuck the hard drive into a Linux desktop with a SATA cable, used tmfs to copy the most recent backup to a different external hard drive, then copy-and-pasted my home directory back onto my MacBook Pro.
    Current status: I just tried reinstalling Mountain Lion, with no luck. Because of all the copy-and-pasting through a Linux filesystem, a lot of my file ownerships and permissions are screwed up, but everything passes a Disk Utility permissions verification and repair. I have also tried deleting ~/Library/Caches/com.apple.appstore, with no effect.
    Thanks in advance for any help!

    OK, apologies, but I already solved the problem (I think). Console indicated that the problem was actually that the App Store was trying to file a crash report from the previous iteration of killing the process with command-alt-escape, but didn't have permissions to write to the relevant folder (see below). The folder in question had been set to owner 'root' by Ubuntu when I recovered my broken Time Machine drive, so I changed the owner back to myself. App Store opens and operates normally now.
    I'm a bit puzzled as to why Disk Utility wasn't able to identify and fix the permissions on these system files and folders. Does anybody know why, and if there's a way for me to batch-fix all of my files that Ubuntu has switched to 'root'?
    6/27/13 12:44:00.061 PM xpcd[294]: com.apple.ShareKitHelper[1088]: registration request failed: (0x11, 0x0) NSCocoaErrorDomain:513 You don’t have permission to save the file “com.apple.finder.plist” in the folder “Preferences”.
    Dest: ~/Library/Containers/com.apple.ShareKitHelper/Data/Library/Preferences/com.appl e.finder.plist
    Destination permissions info:
      0 stat: 2
    -1  o:Root m:040755 f:()
        fs: hfs, fsid: 1000002/11, mf: 0480d000
    -2  o:Root m:040755 f:()
        fs: hfs, fsid: 1000002/11, mf: 0480d000
    -3  o:Root m:040755 f:()
        fs: hfs, fsid: 1000002/11, mf: 0480d000
    -4 <CONTAINER>  o:User m:040700 f:()
        fs: hfs, fsid: 1000002/11, mf: 0480d000
    -5  o:User m:040755 f:()
        fs: hfs, fsid: 1000002/11, mf: 0480d000
    -6 <LIBRARY>  o:User m:040700 f:hidden
    !#acl 1
    group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:delete
        fs: hfs, fsid: 1000002/11, mf: 0480d000
    -7 <HOME>  o:User m:040755 f:()
    !#acl 1
    group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:delete
        fs: hfs, fsid: 1000002/11, mf: 0480d000
    -8  o:Root m:040755 f:()
        fs: hfs, fsid: 1000002/11, mf: 0480d000

  • Hi need some help just purchased secound hand mac book pro, cant instal Mountain lion, can you help? Cheers

    Hi I need some help, I have purchased a secound hand MacBook Pro and cant install mountain lion, I have set up user name and password Ok, any sujestions cheers?

    Make sure it meets the requirements for Mountain Lion: http://support.apple.com/kb/HT5444

  • Working android apps now crash after Mountain Lion upgrade

    I've developed two air for android apps that are on the market using Adobe Air/ Flash Builder..
    I just purchased a new mac laptop with Mountain Lion which is a big upgrade over my old machine.
    The problem is, when I loaded my old project folders into Flash Builder 4.6 on my new machine, they compile fine with no errors.
    When I hit run, it begins to export the app to the Android device like normal, it then tuns the device's screen black as if the app is starting... then crashes.
    If I hit debug, it starts the connection countdown and never connects to the debugger. Then it turns black and crashes just as before.
    It doesn't give me any errors at all. I can't run it in the simulator because it has extensions that break it.
    Just as a test, I started a new project and ran that on my phone, and it worked perfectly. So it's only the old projects that won't work..
    What's crazy is the same exact project folder, if i put it on a USB drive, put it on my old copmuter, or my friends Macbook with Lion, export it to android to the same Android device...it works!...
    I've already tried the following:
    - Re-installed flashbuilder 4.6, installed 4.7 and test with that
    - Downloaded the projects off of svn, and directly from an external hardrive to see if it was svn error
    - Deleted all hidden filed within the project folders that may have had machine specific information in them
    -  Started a new project under the same name, manually recreated all the folders and pasted each individual file into them
    - Tested it on multiple devices to see if it was just my phone
    Any help would be greatly appreciated, I'm at a total loss, because the projects work on my old computer with Snow Leopard, my friend's computer with Lion, but won't work on mine at all!

    Hi JahilKhan,
    It looks like the issue your descibed in the article below.
    MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
    http://support.apple.com/kb/TS4088
    Here's an overview of the peices of the article that apply to your situation:
    Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray.
    Resolution
    OS X v10.8 Mountain Lion:A software update is not required. Select one of the service options listed in the Service Options section below.
    Service Options
    Apple Retail Store. Set up an appointment with a Genius.
    Apple Authorized Service Provider. Find one here.
    Apple Technical Support. Contact us for local service options.
    Apple will run a software diagnostic test to determine if your computer qualifies for service for this issue.
    Additional Information
    Apple will service affected 15-inch MacBook Pro computers free of charge until three years from date of purchase. Apple will provide further extensions to this program as needed. This worldwide Apple program does not extend the standard warranty coverage of the affected MacBook Pro.
    Hope that helps,
    Griff W.

  • Can I purchase Pages even though I'm still running Mountain Lion?

    I don't have Pages downloaded on my laptop yet, but when trying to purchase it from the App store it won't let me. All I get is an error message that says the current version of Pages requires OS X 10.9. Does this mean I can't get Pages for my computer at all?

    Search on the internet for iWork 09 disc. Apple doesn't sell them but Amazon or ebay might.

  • Older Mac Pro users beware of Mountain Lion upgrade

    I work at a company where we have 6 edit suites. Five of those suites are still running Mac Pros; three of them are Early 2008 models, two are Early 2009 models. All of these suites have 30" monitors in them running at 2560 x 1600 resolution. The other suite has a new 27" iMac. All but one of the Mac Pros have their original graphics cards.
    When Mountain Lion first came out, I upgraded my Mac mini at home that has FCP7 and FCPX installed on it. Both applications ran fine and I was able to edit a project in FCPX with no problem. A co-worker who works remotely on a 27" iMac had also upgraded his machine and experienced no issues.
    Seeing no issues with the ability to run FCP7 under Mountain Lion, I proceeded with upgrading the MacPro suites at our office. After an initial test on one machine to confirm that FCP7 would load and launch projects, I proceeded to upgrade the remaining suites. It soon became apparent after other editors began to use their computers that FCP6 and 7 were affected by the upgrade to Mountain Lion.
    While the programs still work fine, one fundamental change that Apple has made in Mountain Lion is to push more of the responsibility for displaying the image on the computer monitor to the GPU of the graphics card. Previously these responsibilities were shared with the CPU. Therefore, if you have an older graphics card (even if it is fully compatible with FCPX, as ours are), FCP6/7 has a difficult time playing back 1080 video in the Canvas window (at any size), without breaking up when there is some degree of movement in the video image.The screen cannot refresh quickly enough to draw the video image without showing horizontal banding and some minor digital garbage.
    Rest assured that the render files are clean and the output file will be fine. Once exported, a self-contained .mov file will playback fine in Quicktime, showing no banding where there previously was banding when viewed in FCP. This is an issue with display only. If you can live with it, fine. But it is rather distracting while editing.
    I attempted to downgrade one of the Mac Pros to Lion earlier today. While I was able to successfully downgrade (not with a clean install, but another method), both FCP7 and FCPX would no longer launch because they were confused about which version of the OS was running. Using FCS Remover, I deleted both FCP7 and X, then reinstalled FCP7. Still no luck with launching FCP7. I finally decided to reinstall Mountain Lion for the time-being. FCP7 now launches again.
    Just a warning to those considering upgrading that you may experience performance issues with FCP6/7 if you are using an older Mac Pro and trying to edit 1080 footage. You may have to upgrade your graphics card to achieve best performance.

    Christian Castagna1 wrote:
    Yes, we previously we had purchased an ATI Radeon 5770 to enable use of FCPX, and 1080 video plays fine through that in both Early 2008 and Early 2009 models, although it is not fully compatible with those computers. Technically it is only compatible with Mid 2010 Mac Pros. It is unclear if there is a card that is fully compatible with Early 2008 computers and FCPX at this point.
    We have noticed some small pixelation around the edges of icons with the 5770 in an Early 2008, but that is intermittent and goes away with a restart. We have not noticed any issues in the Early 2009. We have also just purchased a Radeon 5870 and will be testing that in Early 2008 models to see if the same pixelation issue happens. We will install that card eventually in an Early 2009 computer because it is fully compatible with that machine.
    If nothing else, hopefully these graphics cards buy us a couple more years with our Mac Pros.
    Can you explain a little more about this please...  My primary system is a 2008 8X 3.2GHz system with a ATI Radeon 5770 and I have it running two 27" Samsung monitors and a 37" HDTV (all 1080p) on FCS3. None of the displays have any artifacts under any conditions. What are the compatibility issues? If I'm doing a no-no, I want to know before my next big project...

  • I had to cancel my credit card and get a new one. Now I can't purchase apps

    Anyone know why I can't purchase apps anymore since I changed my credit card info?

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • I purchased Mntn Lion but  couldn't redeem it because don't have mac app store since i'm using os 10.5.8. Do I need to buy Snow so i redeem the Lion?

    I purchased Mntn Lion but  couldn't redeem it because don't have mac app store since i'm using os 10.5.8. Do I need to buy Snow so i redeem the Lion?

    No.
    It requires a Mac running 10.6.8 to be installed. Snow Leopard can be purchased at the Apple Store for about $20.

  • Purchased "Moneypad app" missing in App Store. I've used that app for more than a year and all my financial records are in it. I have the backup but I need the app. How can a purchased app go missing??? Is that even legal??

    I've used "Moneypad" app to record my financial transaction for over a year and I got an update today. After updating all the icons where misplaced and there were a lot of bugs in the app. The update said "Restore original app icon". So I decided to delete it and reinstall the app but now i couldn't find the application in the itunes store both through my Macbook air and my iphone 5. What do I do now?? how can a purchased app go missing? Is it even legal to delete apurchased app from the itunes store?? What happened to my money and the worst part is my records cant be used in anyother application but "Moneypad". There were 2 version of the app in the store. One was free and the other One was paid. The free app is still there but the paid One is gone!! Please respond to this issue as soon as possible! I need it to record my daily transactions or it would mess up my work a lot! Thankyou.

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    MoneyPad√ " is the trial version. The original version which was Rs.220 in India when i got it was named "MoneyPad" without the mathematical symbol. Please is there any way i could get that application back?? I purchased the application and i've got all rights to own it! and what do you mean by "App developers can remove their apps from the store at any time"? So Can I upload some stupid app claiming to be something else and costing around $100 and delete it as soon as someone purchases it??

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