Can't purchase -- can't fix credit card expired message

Every time I attempt to purchase I get a message saying my card has expired. I follow the link to "billing info" and update it -- with no errors. It spits me back out to the store, but I still get the same message when I try to purchase again.
I have also tried updating my card info through the "My Account" section. And have tried different credit cards.
For some reason it seems that the purchasing engine is just not picking up the updated info properly.
Any suggestions? Thanks.
Todd

I ended up having to update my address at Apple MyInfo (outside of iTunes but same login). That caused it to be successfully updated in iTunes. Then I was able to put the updated credit card info.
I think for some reason the MyInfo address database is different/better than the one in iTunes. Or there is a problem with iTunes address changes updating the broader Apple MyInfo address.

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