Can't purchase from App Store on my ipad

Today I tried to purchase from App Store on my ipad, but get a dialogue box that says cannot get URL. Not a problem on iPhone

Hi Michael Makieve,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots. 
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy

Similar Messages

  • HT5625 can not purchase from apps store. message states - Apple ID is disabled.

    Can not purchase from Apps Store. Continue to get message stating that Apple ID is disabled after I select install. I have change my Itune account pass word and updated all information.

    After resetting your password you might then need to log out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I can not purchase from app store with my macbook air, I can not purchase from app store with my macbook air

    I bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store
    HELP!
    thank you for your time
    Chris

    The old owner needs to go to  Apple's website to "edit your Support Profile" to delete ownership registration of your product(s).
    You then register your "new" device, also online. Once the old owner has deleted ownership, the serial number is freed for a user (new owner-you) to add it. You should obtain/have an Apple ID first.
    On your computer, in the App Store Application, sign-out the old account. Create a new account (or sign in your account - your Apple ID).

  • Issue after purchasing from apps store for New IPad

    When I purchased apps from apps store for New IPad, it keeps pops out the information with " cannot connect to the iTune store," but my wifi are going well on the safari for every browsing, skype ...etc., even browse the apps store, I tried to reset the iPad once. It went to normal just for a while, it is not working again now, anyone know what's going on on my IPad or any way to solve ? .. thx

    I've encountered a similar issue after having restored my iPad from a backup saved on a MBA. All PDFs (+100) are gone. The customized headings of the categories are still available but no more PDF. I guess that those PDFs were saved on the MBA during the synchronization of my iPad via iTunes. Is there a way to restore them ?
    IOS 7.0.3
    OSX 10.7.5
    iTunes 11.1.2 (31)

  • Can not purchase from app store invalid apple ID

    I have an old email address that my brother used years ago as an apple ID.This email address doesn't exist today and I never ok'd it's use in the first place but every time I want to make a purchase from the app store that old email address comes up and I'm done.How do I delete it from the apple ID sign in screen ?
    I clear it and put in my current apple ID email address but when I enter it with my password a screen pops up and says it's unauthorized due to the old one.
    It's driving me nuts,
    I'm new as of now wasn't aware of this valuable site as I'm sure there is alot of knowledge in it's members,
    Thank You

    If the old Apple ID is showing up when you are trying to update apps that just means that those apps were purchased under that Apple ID.
    To resolve the problem you either need to find out (or reset) the password on that old Apple ID so you can type it in when asked, or you need to delete the apps and re-purchase (or re-download them if they were free) under your own Apple ID.
    If you do the latter, make sure that your Apple ID is signed into iTunes. On the computer in the iTunes App, on the iDevice under Settings>iTunes & App Store.
    Cheers,
    GB

  • I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    Click here and ask the iTunes Store staff for assistance.
    (102938)

  • How can I use apps that I have purchased from Apps Store for Mac on my iPad2?

    how can I use apps that I have purchased from Apps Store for Mac on my iPad2?

    Thanks, varjak, it is too easy to fall into use of jargon assuming everyone understands what it means.
    One additional point in all of this, not all "iDevice" apps run on every "iDevice".  Some are customized for a specific device, or class of devices such as the iPod/iPhone with their smaller screen.  Others for just the iPads for their larger screens.  So the user needs to be sure they are getting an app that will work on their specific device.
    And to Phoneboone, you do need to purchase the app again if it is for a different class of equipment.  When you are looking at apps such as iWorks for the Mac and iWorks components for the iPad, the iPad versions are very inexpensive.  Pages is only $10 (US) which is really cheap for such a good word processor that reads and saves in the MS Word format.
    Anyway, search for what you need and just enjoy the convenience of so many options for apps.

  • I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

    I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

    Do exactly what it told you to do.
    Contact itunes support

  • HT4009 I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

    I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

    Contact iTune Support
    http://www.apple.com/emea/support/itunes/contact.html

  • App will not download to iPad when purchased from App Store - stuck with Cloud icon

    Device : iPad Air 32gb wi-fi model (not cellular data)
    OS version : 7.1.1 (up to date)
    Location : UK
    Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
    Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
    I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
    Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
    Also a new icon appears on the home screen and a circle shows the progress of the download.
    However this did not happen.
    Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
    If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
    The app does not download - in fact it does not even *attempt* to download.
    I have tried this >20 times now and it always occurs excatly like this.
    After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
    I can re-download other apps that I have previously purchased on this iPad, with no problems.
    I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
    I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
    I have logged out of my iTunes account on the iPad, and logged back in.
    The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
    I have reset/rebooted my internet connection
    In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
    I have tried on 2 other wi-fi networks but still cannot download this one app.
    My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
    Nothing I try will download the app in question.
    The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
    I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
    (Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
    I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
    I can't make it to an Apple Store to speak to a Genius.
    Bearing in mind the list of things I've already tried, what do I do next?
    Thanks in advance for any support.

    Hi there.
    Thank you very much for your quick reply, it's really appreciated.
    No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
    I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
    While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
    I guess I need to fire up my PC and download it / sync my iPad.
    Thanks again for your help

  • Has anyone gotten the following error message when trying to do in-app purchases? Error purchasing from App Store, then underneith that ,Cannot connect to itunes Store (0)

    I'm getting an error message when trying to make in-app purchases.
    Error purchasing from App Store
    Cannot connect to itunes Store (0)
    I can purchase songs in itunes, but not the in-app purchase for Kingdoms at War. I've checked the parental controls and all the other obvious things in settings. Let me know if anyone knows how to correct this. Thanks.

    Here is an update and more information:  I actually have two MBP's.  One is a mid-2009 model and one is a new, mid-2012.  I transferred files from the mid-2009 to the mid-2012, but I use both computers frequently.  This problem only occurs on the mid-2009 and not on the mid-2012.  I have authorized both computers. 

  • You are not authorized to purchase from app store

    I downloaded Virtual City Playground from Mac app store. During playing this game, I want to buy Invest Points，but there always appears  "you are not authorized to purchase from app store"
    Does someone can help me?

    Hi..
    According to the support page for that app...
    I am playing Virtual City Playground on my Mac and I want to buy invest points. When I try to make an in-app purchase, I get a message saying “You are not authorized to purchase from the App Store”. I have checked my App Store account and it works properly. My internet connection is stable. Why I can’t make this purchase? 
    Please be informed that in-app purchases for Mac are available only starting from 10.7.0 (OS X Lion).
    According to your profile, you are running v10.6.8 Snow Leopard.
    http://www.g5e.com/support_mac#VCP
    Always a good idea to check out all the support information on the app developer's website before downloading.

  • I am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    i am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    Try Here  >  https://discussions.apple.com/thread/4074945?tstart=0

  • Can't buy from app store on iMac.

    I can't buy from app store on iMac.
    error messege: There was an error in the App Store. Please try again later. (100)
                             Contact iTunes Store Support to complete this transaction.
    I re-start app store & iMac - didn't help. Deleted "com.apple.appstore" didn't help. Re-install mountion lion didn't help. But I can download free app's and any content from iTunes. Please Help

    Didn't help.
    http://support.apple.com/kb/TS3297?viewlocale=en_US    - I did evrithing, but still the same thing. I can buy music, films, etc.from iTunes but can't buy from app store

  • I've downloaded Lion to my iMac and want to also have on my Mac Air - the installer has disappeared from Mac, can i download from app store for free to my Air?

    I've downloaded Lion to my iMac and want to also have on my Mac Air - the installer has disappeared from Mac, can i download from app store for free to my Air?

    Yes but use the same account. Then follow:
    http://hints.macworld.com/article.php?story=20110803234424130#lsrc.nl_mwhints_h

Maybe you are looking for