Can't purchase movie since software upgrade

I just upgraded my apple TV to the newest software version. I also upgraded my itunes and my iphone. I ran the iphone controller app for my iphone. I know there was a lot that changed. Everything is running current software and I now can not purchase a movie. I get an error message telling me that my email address is incorrect in itunes. My email address is correct both in my AppleTV settings as well as itunes. There are some movie I can rent, but not all. Again, the error message tells me I have a bad email address. I have checked and it is correct on all my devices.
Anyone have any suggestions on what to do so I can buy movies again.

Do you mean USB hub? I usually use a 4 port (not sure of the speed) USB hub which has always worked fine when syncing. When I started having problems I switched to using the main USB port (higher speed and better connection?) which didn't make any difference at all.
Should have mentioned earlier I tried restoring so my last comment refers to another unsuccessful attempt at restoring.

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Can I purchase the January software upgrade with an iTunes gift card?

Hey guys,
I have an iTunes account, but do not have a credit card on file. I have always just used gift cards to buy music. My question is: Can I use a $20 gift card to purchase the January software upgrade for the iPod touch?
Thanks!

Hey!
Yeah so long as your credit is monetary and not songs in your iTMS account then you should be fine.
I used up the remainder of a £25 gift card to purchase my update.
Cheers,
John

Can't add music since software upgrade

Since upgrading ipod software to 2.2.1, I get a 'The ipod cannot be synced, the device timed out message' straight away.
Resarting and having the latest version of itunes hasn't helped at all. If somebody could help that would be great because I'm missing my music!

Do you mean USB hub? I usually use a 4 port (not sure of the speed) USB hub which has always worked fine when syncing. When I started having problems I switched to using the main USB port (higher speed and better connection?) which didn't make any difference at all.
Should have mentioned earlier I tried restoring so my last comment refers to another unsuccessful attempt at restoring.

I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to ligtroom 4 I

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If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there.

Can't purchase Mountain Lion. Upgraded my Macbook (memory and OSX). I have a black Macbook (2009) will it work?

Can't purchase Mountain Lion. Upgraded my memory and OSX. I have a black Macbook (2009) will it work?

The Black Macbook was for Sale between 2006 and 2008.
http://en.wikipedia.org/wiki/MacBook
To Upgrade to Mountain Lion... Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)

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As I'm based in the UK I can't purchase movies on the Apple TV 3. If, however, I purchased a movie on my Mac or iOS device, would I then be able to watch it through the Apple TV?

If you buy movies on iOS devices make sure you transfer them to iTunes to allow you to backup - until we in UK get movies in the cloud this is pretty important.
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AC

IPod Touch skips, stutters, glitches through songs since software upgrade!

Hi everyone,
*Since I upgraded my iPod Touch* to the latest available software update +(for the 1st Gen is 3.1.3)+, it has become *unable to properly play any music encoded above 128kbps*. Before the upgrade, my iPod could play music encoded in any higher bitrates like a champ! All the way to 320kbps, variable, even Apple Lossless format used to play flawlessly.
Suddenly after the last *firmware update*, most of the songs in my iPod Touch would *skip, glitch and garble, making electronic glitches and annoying noises* for no apparent reason. On occasion, the iPod would even *add several second of silence in the middle of random songs*. It's bizarre!
It definitely took me a while to figure it out, and spent weeks testing and researching what could be the problem. It was truly driving me nuts! The result of all these tests was clear: the *iPod Touch now CHOKES on any music file encoded higher than 128 kbps ACC*. Truly pathetic for such an expensive little jukebox. Even the early MP3 players I owned 10 years ago were able to play variable rate MP3 files without a glitch. *_This is a major bug that needs to be solved_*.
For those interested, I did the following tests through my weeks of research to find out the culprit to this problem:
- - - Reinstalled the device software
- - - Reformatted the device, then updated the software
- - - Uninstalled all apps, reinstalled and tested my music after reinstalling each app
- - - Disabled Wi-Fi (no difference)
- - - Copied over my music library from scratch, several times (it was painful)
- - - Reformatted a few albums in different bitrates, from 96kbps, all the way to 320kbps, both in constant and variable rates, and tested them one by one. This took days.
In the end, there is one thing that was consistently clear: *any songs encoded over 128kbps would skip, glitch and sound corrupted. Time after time*. All those music files I had encoded at higher rates +(192 kbps, variable 240 kbps and beyond)+ would make the iPod choke.
There is one temporary solution to this mess, but it involves reducing the quality of your music files: The only way I can now play my music collection in my iPod Touch without skips and glitches is by downconverting my files to the now *obsolete 128kbps*. Only when I converted my music to 128kbps, the annoying skips and glitches stopped. For an audiophile like myself, this was an absolutely painful decision, as I can tell the *obvious loss in quality and nuance in my music files since i had to downconvert them*.
Funny: this skipping problem *also affects any files purchased from iTunes* +(encoded at 240 kbps variable rate)+. Should I ask for my money back, Apple?
I find this irritating and painful, since *the ONE THING the iPod is supposed to do well* (aside from apps, games, and web browsing) *is to PLAY AUDIO AND MUSIC FILES*.
I spent a lot of money on this machine, and until recently it worked like magic; I just wished it played music again like it's supposed to. It's what the iPod was built to do. *Apple: Please fix the software!*
I wonder if there's a forum where I could post my detailed findings, so Apple engineers can take note of this *MAJOR BUG*.
PS: I have recently learned this is a very common bug, and tons of people are reaching out telling me they are experiencing the same annoying problems. Furthermore, *this seems to affect not just the 1st Gen, but ALL generations of the iPod Touch*. It's a *widespread software issue* that was not properly addressed in the latest software upgrade. I'm starting to worry about Apple's quality assurance process.

Hi everyone. Thanks to a tip in another forum, I think I had a breakthrough regarding this problem. I have the strong suspicion it's not the software for the iPod Touch, but instead, the problem comes from *iTunes and how it handles USB 2.0 transfers*.
To make a long story short, all your *music that's encoded above 128 kbps gets corrupted when you transfer it to your Touch from iTunes through your USB 2.0 connection*. That's where the problem is!
I performed this simple test:
*PART 1 - WIFI*
- I connected my iPod Touch via Wi-Fi to the iTunes Store. Bought an album encoded at a very high bitrate (Coldplay's "Viva la Vida", encoded at 256KBPS).
- Downloaded the Coldplay album directly to my iPod Touch via Wi-Fi.
- Tested every song in the album, and they all played flawlessly.
*PART 2 - USB 2.0*
- Now, I erased the Coldplay album from my iPod Touch.
- Connected my iPod Touch to my computer, and downloaded the album again via iTunes. I copied the very same album to my iPod Touch, this time using the USB 2.0 connection.
- I tested every song in the album. Guess what: most of them are corrupted, skipping, glitching, making garbled noises.
I think a reached a minor "eureka" moment. *It's not the iPod Touch software: It's iTunes, and how iTunes deals with your USB 2.0 connection*.
Now, I'm not an engineer, and I don't know how to fix this problem. I wonder if there's anyone out there there that knows why high bitrate files get corrupted during the file transfer. Hope anyone can shed some additional light on this issue, so we can find a solution.

Why is my iphone 3g slower since software upgrade...

I know other people who have complained about the same thing that the 3g is slower since the software upgrade a few months back. Why? Everything on the phone is a tad slower since the upgrade. Weren't upgrades designed to improve the performance, not decrease it?

are you up to date with the siftware?
do you have a lot of memory left?
have you tried a hard reset? a reset network settings? a restore?
all can be done to try to resolve the issue, try those first before giving up

Can't purchase movies, grey buttons

I've been running into issues of late purchasing movies on iTunes. I would guestimate that at least 40% of the movies advertised have grey purchase buttons. I first noticed this on discounted old releases like Team America and several others which were on sale. Today I tried to buy the latest in the Underworld series but again, grey buttons. Even the trailer won't run. I purchased the latest Train Album without a hitch and many other movies currently listed play trailers and have active purchase buttons. Anyone seen this beside me? I serve iTunes from my mac mini server to several AppleTVs all generations and there are three iPhones here on the same network but not the same user id. Everything else is opperating as expected. I did successfully purchase the Underworld movie from an AppleTV, but in the past I have not been able to locate the same special offers or sale items on the AppleTV which were available in iTunes.

I have to admit I'm more then a little disapointed to have zero responses. If I can't load movies I purchase into my iTunes library they can not be distributed to my AppleTVs first generation. Also I can't watch them directly from iTunes on my mac and they can not be backed up. The Cloud is not an acceptable alternative ESPESIALLY because it is inaccessable to the first gens and apparently to my iTunes library itself. Not to mention the loss of revenue. I buy a lot of movies, but I'm not buying anything else that will only run on my second gen ATVs from the cloud. Quick check of the new release board yields the following results:
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Ghost Protocol - active
marley - active
Shame - gray
Flaw - active
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War Horse - active
We Bought a Zoo - active
Chipwrecked - active
Little Bit of Heaven - active
Dangerous Method - gray
By making this list I think I have diagnosed the problem. UNRATED or R titles are all gray NOT RATED and PC-13 and below are available. This would be in alignment of my parental controls, but why is iTunes not prompting me for the password? I will disable parental controls since the kids are all asleep and see if that resolves the issue.

How do I change my apple i.d. to the same as my spouse's so that we can share purchased movies, music, etc without losing all of my information associated with my apple i.d.?

We have had separate apple i.d.'s for many years but would now like to share purchased movies. Is it possible to change my apple i.d. to my spouse's?

I tunes on your computer can act as a styorage place for all of your stuff. Each device is identified seperatley, but the mu7sic app and book libraries are shared. I have not tried sharing purchased movies, but I will tonight, and will post back confirmation that movies work as well. As you sync - the material from both ibraries is presented.. You choose what you want on your device, she chooses what she wants on her device.
The olny issues that arise is when you try to download updates to apps that were purchased under her ID. In those cases you either need to know her ID, or wait for a sync - where her device would update the itunes version, that you would simply resync back to your devices.
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HT204370 Can I purchase movie from other country store.?

Hello...I'm from Malaysia. The movie that i wanted so bad isn't available is Malaysia store. Can I purchase the movie from US store? Please help me on this.Thank you

No.
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Thanks.

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If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
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BlackBerry Q10 bluetooth issues since software upgrade

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Solved!
Go to Solution.

Problem solved. Changed phone name. Deleted pairing between phone and car bluetooth rebooted phone turned car off and back on. Repaired devices and seems to be fine now

Can't purchase movie since software upgrade

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