Can't purchase music because it keeps telling me to verify ID, but then says it is verified already
can't purchase music because it keeps telling me to verify ID, but then says it is verified already
Try deauthorising the computer then authorising it again (click on Store at the top of the window then Deauthorise).
Similar Messages
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I can't update any app's keeps telling me to verify apple ID please help
I can't update any apps keeps telling me to verify apple ID please help
Hey jimandsons!
I have an article for you that can tell you how to change the country setting for your iTunes Store:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I've reinstalled 2x now and both time when I go to open iTunes I can't because a dll file is missing. What do I do to resolve this?
Check out this page to fix this: Troubleshooting issues with iTunes for Windows updates
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Can't access e-mail! Keeps telling me to verify password.
Using firefox 3.6 Installed update 9/7/11 about 5pm cdt and have not been able to access e-mail since then.
I had the same problem yesterday, but it fixed itself after an hour or so. Can you login now?
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I have most of my music stored on my old iphone. i bought a new I pad, and signed up with a new e mail adress as my old one is defunct. How do i change my e mail adress to the new one, because it keeps telling me apple id already in use.
You can change the primary email address on an account by logging into it via the 'manage your apple id' button on http://appleid.apple.com, or via the Store > View Account menu option on your computer's iTunes, or by tapping on it in Settings > iTunes & App Store on your phone and logging into it.
You won't be able to change it to an email address that is being used an alternate or rescue email address on the account (they can be viewed/changed/removed via http://appleid.apple.com), nor to one that is currently being used as the primary email address on an account -
when accepting the terms and conditions for the new terms of agreement of the policy, i press accept the terms and press agree and it will not allow me to purchase the music because it keeps going to the same page of terms and agreements
If you can't scroll to the bottom
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
i can't purchase music on my itunes account anymore. it keeps asking for answers to security questions that i did not answer. i have purchesed all the music through my ipod but last time i tried it said " since this is the first time you are purchasing through you ipod you need to answer 2 security questions. how do i get past this. i have 1 guess left as to the possible answers. won't let me pick different questions.
Hi Mission73,
Welcome to the Support Communities!
The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
You can attempt to answer your security questions in order to change your rescue email.
If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
When creating a new Apple ID for use with the iTunes Store or Mac App Store, you will be asked to provide an optional rescue email address. If you have an existing Apple ID that you use with the iTunes Store or Mac App Store, you may be asked to provide some additional security information, including a rescue email address. When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID. In most cases, your primary email address is the same as your Apple ID username.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy -
I'm trying to purchase Guy Sebastian's (Australia) albums:
"Beautiful Life"
"Closer To The Sun"
"Just As I Am"
"Twenty Ten"
, but I keep getting a link "view in iTunes" which doesn't respond so I can purchase the items thru iTunes.
How can I purchase music that's a few years old?Guy's older albums have been on other countries' Itunes in the past. I don't know why they come and go. Guy keeps promising to spend more time overseas, releasing and promoting his music. I'm sure they'll all become available again then. You could import CDs, of course, but that becomes expensive. Online, Sanity and JBHiFi in Australia will mail overseas.
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I accidently deleted Safari and now I can't reinstall because it keeps telling me there is a newer version on my computer. The issue is my system does not support the newer version. Does anyone know how I can get around this?
Apple wanted to charge me 50 bucks jsut to talk to someone!
I believe you may be referring to the $49 ASL agreement at AppleCare? That is only when/if you are out of AppleCare Protection.
Can you get to an AppleStore Genius Bar?
They may be able to fix this for you. No charge.
I highly doubt that. There is a $70 charge for troubleshooing software issues, EVEN IF there is AppleCare Warranty on the hardware.
However, since there is no charge for an appointment at a Bar, go make one, and see what options they give you. Let us know how it goes. -
I can not purchase music on iTunes and nothing has changed with my computer. I get an error saying "The network connection was reset. Could not purchase." I do have internet conncection. How can I fix this? I am able to do anything iTunes except purchase. The only thing done recently was update iPhone and sync the phone. Help please
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
How do I set up my new Macbook Pro to associate with my Apple ID so I can download purchased music?
Under 'Manage Devices' it only lists my iPhone and iMac. I've bought stuff on my new Macbook Pro using my Apple ID, but I can't find music I previously purchased using the iMac.Oh, wait, I've found it. Silly me!
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I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2 -
Can I purchase music using two Apple ID & Password using one iTunes on one computer and sync purchased music to iPad 2?
After having thought about this, I realized, sometime later, that I gave you bad information. You can NOT sync to multiple iTunes libraries with one iPad. I was thinking about using one iPad with mulitple computers and you have to set you device to manage the music manually to do that - you don't sync.
Sorry about the incorrect information, -
How can I purchase music from itunes in another country?
How can I purchase music from itunes in another country?
You can't - the Terms of Use of the stores state that you can only buy from the country that you are in (e.g. due to licensing/distribution terms etc)
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I have an iPhone 3G. I removed the simm card and placed it in another phone. Now I want to use it to just play music. I keep seeing a message on the screen that says the simm card is missing. Are there settings I can use to prevent this message?
no are gonna need a SIM card in the iphone for it to work even to play music on it
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