Can't purchase music or access itunes account

For the past few months, I haven't been able to access my account or purchase music. itunes keeps looping back to the sign-in authorization screen. I'm rarely on and hoped that it was an itunes bug that they would fix. This problem seems to correspond to my last itunes upgrade, 9.0.2(25). Any ideas?

Has this been resolved? My mac seems to think I'm running windows. Everytime I try to redeem a gift card it tells me to check the date/time settings (mine is auto-update) and to make sure my computer is setup to accept cookies (it is). It gives me a link for more help/info, but that takes me to a guide for windows help for those using a PC. I can't access my account either. I can log-in, but it will not allow me to access my account. I've reset my password numerous times but it doesn't have any affect. Any thoughts???

Similar Messages

  • I can't purchase music on my itunes account anymore. it keeps asking for answers to 2 security question that i never answered. i have 1  guess left

    i can't purchase music on my itunes account anymore. it keeps asking for answers to security questions that i did not answer. i have purchesed all the music through my ipod but last time i tried it said " since this is the first time you are purchasing through you ipod you need to answer 2 security questions. how do i get past this. i have 1 guess left as to the possible answers. won't let me pick different questions.

    Hi Mission73,
    Welcome to the Support Communities!
    The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
    You can attempt to answer your security questions in order to change your rescue email.
    If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    When creating a new Apple ID for use with the iTunes Store or Mac App Store, you will be asked to provide an optional rescue email address. If you have an existing Apple ID that you use with the iTunes Store or Mac App Store, you may be asked to provide some additional security information, including a rescue email address. When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID. In most cases, your primary email address is the same as your Apple ID username.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    - Judy

  • HT1711 can u transfer music from one itunes account to another if belonging to the same household

    Can you transfer music from one itunes account to another if in the same household ??

    You can give the person a copy of the song files, which they can then add to their iTunes library.

  • How can I transfer music from my iTunes account to my daughters iTunes account

    How can I transfer music from my iTunes account to my daughters new iTunes account?

    Welcome to the Apple Community.
    'Tranferring' implies the change of ownership, which isn't possible.
    If you mean share the content, this can be done by homesharing.
    The following article(s) may help you.
    Understanding Homesharing

  • Can i transfer music between 2 iTunes accounts on 1 computer

    Can I transfer music from one itunes account to another on the same computer?

    Click here and follow the instructions.
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  • HT4557 can I share music on my itunes account with my wife's iphone?

    Can I share music on my itunes account with my wife's iphone?

    I have a similar problem, and have followed your suggestions with great success.
    We both have seperate itunes accounts and both share the same login on our computer (although I could create a login for her if it would be better).
    As I said, setting up her phone worked great, I could add all of my music, and select the apps I already had to put on her phone, etc.  However, now I cannot log back into my account from itunes on our computer, I just get an error saying iTunes is not available at this time.
    My phone also started asking for her itunes details each time I went to the App store / itunes on my phone, but I've changed this back to me.
    So, my question is, how do I get back into itunes on my computer?  Should it be possible to keep swapping accounts?

  • Can i transfer music from my itunes account to another iTunes

    i recently bought a macbook pro and i am now trying to put my music from my itunes account in itunes but i cant,  i want to know if i can do this and how

    iTunes: How to move your music from one computer to another:
    http://support.apple.com/kb/HT4527

  • Can i share music between two iTunes accounts on the same computer

    I know you can share the library with 'home share', but can you copy the titles to the account sothey can be loaded on to an ipod / iphone?
    Or have i got to load any required music on to the computer a second time?

    This should help:
    iTunes: How to share music between different accounts on a single computer
    Note that when it says "publicly accessible location", it needs to be a place where everyone has read and write access. The most common such place is the Shared folder in the Users folder, but you can place the music elsewhere if you change the access permissions manually (don't start tinkering with permissions unless you're confident you know what you're doing and can reverse things if they get messed up). 
    Regards.

  • Purchased music from multiple itunes accounts on the same computer

    I mistakenly opened up two itune accounts and have purchased music using both accounts. The problem is that itunes won't let me download my purchased music from one of the accounts to my ipod. It will download all of the music from account "a" but none from account "b". Help please.

    Hey chawk32,
    Just play the purchased content from account B in iTunes. That should make a authorization dialog box pop up. After authorizing the computer iTunes can transfer that data to the iPod.
    You can also click store inside iTunes then authorize computer.
    Jason

  • Can i transfer music from one itunes account to another?

    Can I transfer music from one of my itunes account to another?

    If you mean iTunes Store accounts, no.
    If you mean iTunes libraries, import the song files into it.
    (104157)

  • Can I transfer music from an iTunes account into another

    I'm getting a new phone plan an I want to get my own iTunes account as well but I don't want to have to pay for all the music I have on my parents account so is it possible to transfer it with out having to burn a CD and put it on my account

    No. That's known as "piracy" and is illegal.

  • How can I keep music from another iTunes account while switching iPods?

    I'm replacing my iPod nano with a new model. (The new one is generation 6; the old one is several years old but I can't find the exact model.)
    I kept my iPod on manual sync and I was able to play music that my family members and girlfriend added to it from their accounts. iTunes wouldn't let me play those songs directly on my computer, but it would let me play them from the old iPod.
    However, now iTunes won't let me transfer any of those songs to the new iPod, because they're licensed to another account, and thus I can't play most of my library. Is there any way around this? I've tried manually copying files, and I can't get any of them to play on the new device (not even the ones in non-protected formats like MP3.)

    Are the songs that you want to add to the new iPod in your iTunes library? If not, you need to get them there first as you cannot copy content from one iPod directly to another.
    If some of these songs were purchased with an Apple ID that was no yours and you do not know the password, I'm afraid you will not be able to copy them to the new iPod.
    B-rock

  • Can you transfer music from one iTunes account to another?

    I want to make another apple ID but I don't want to lose all my old music.

    Hmm.  I just discovered that quite some time ago I set up a second account.  Don't remember why, but just realized that some songs from my old account wouldn't sync to my new IPad.  Managed to get them synced by entering the old account ID (thank goodness it came up as a default).  But am wondering if there's any way to move those songs to my current ID.  I'm suspecting based on your first sentence above Roger that I can't.  That would really suck.  I know the next time I have to go through this process I will have forgotten that I have two IDs.

  • HT2731 How can I transfer music in my Itunes account from my old laptop to new one?

    How can I transfer my entire  ITUNES  songs library from my old laptop to my new one?

    There's a few different ways to do the move. The following document is worth checking through:
    iTunes: How to move your music to a new computer

  • Can't purchase music or update my account

    Hello, I have iTunes 9.2.1 and lately I can't buy songs or edit my payment info. Whenever I try to do either it takes me to iTunes Store Terms and Conditions have changed. Apples Privacy Policy. After I check the I agree to the terms & Policy and click continue it immediately says "Session Timeout". Your session has timed out. WTH? Help!

    Same thing is happening to me as well. Message after checking "I agree" box to Terms & Policy and clicking "Continue" I get message: "Session Timeout. Your session has timed out. Please try this operation again from the beginning."
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