Can't purchase or download music

I am signed in and can't purchase or download music on iTunes.

Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
4. Follow the onscreen instructions

Similar Messages

  • Can we purchase and download music from sites other than Apple?

    Wife has a new iMac and wants to purchase music from a site other than my iTunes store account. She has a hefty remaining balance left over from her PC days. I logged onto that site this weekend and tried to download some music (we paid for it) and it did not download. We are very new to Mac and need some real guidance. Is it a set up thing? The music did download onto my PC laptop into zip files....any help???? Thanks

    <Edited by Moderator> is a pirate Russian site and is providing tracks illegally according to the music industry. The record companies (from many countries, not just the US) have been trying to get that site and it's cousins and predecessors (this is just a retread of AllOfMP3.com) shut down for quite some time. So sorry, but we indeed cannot help you with this here.

  • I accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to my regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise. thank

    i accidentally uploaded songs from cds to the wrong itunes library. i would like to move those songs to the regular itunes library that i use to purchase and download music, since my ipod cant sync to both libraries. how can i do this? please advise? thank you.

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • My iPhone was stolen. How can I get my downloaded music which had not been transferred to my laptop

    My iPhone was stolen.  How can I get my downloaded music if I had not transferred it to my laptop (not an iMac so no iCloud )

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Where can I purchase and download adobe acrobat x standard for Mac OSx?

    Where can I purchase and download adobe acrobat x standard for Mac OSx?

    Acrobat X Standard is not avaialable for MAC OS X. However you can go for Acrobat X Pro.

  • How can I purchase and download the standalone LR6 here at Hong Kong?  There's no such option for me instead of forcing me to use the CC!

    How can I purchase and download the standalone LR6 here at Hong Kong?  There's no such option for me instead of forcing me to use the CC!

    Try this link:
    http://www.adobe.com/products/catalog.html
    Otherwise I suggest you contact your local office for help:
    Hong Kong office
    Suite 4102, 41/F
    The Lee Gardens
    33 Hysan Avenue
    Causeway Bay
    Hong Kong
    Tel: +852 2916 2100
    Fax: +852 2970 2277

  • Can I purchase and download Snow Leopard online

    Can I purchase and download Snow Leopard Online?

    Snow Leopard is not a Download...  You have to Purchase it on Disc..
    http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

  • Can't Purchase or Download Any App

    Running OS 10.6.8 on iMac.  Can't purchase or download Moutain Lion or any other App, off App Store. 
    Get following error message: "We could not complete your purchase....INSTALL_ERROR_DISTRIBUTION_SIGNED _BY_APPLE"

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.

    Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.

    Hi Bo abdulla,
    You will need to contact iTunes Support to get them reset for you:
    By phone: http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email: https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • Can the volume for downloaded music tracks be synced and how

    can the volume for downloaded music tracks from itunes be synced and how if so

    Hard to know what the cause is  because it's like this
    I know what I did to cause this. I upgraded my one of my hard drives, renamed the drive and moved the folder. The missing pictures it can't find were added with the option in the advance menu "copy photo to library" turned off.
    and this
    What I did is added a small SSD as my primary drive. Put the OS and all the apps on it.  Moved my iPhoto and iTunes libraries to an large external.  Most of the picture it is not having a problem wth.  Only certain ones.  Don't actually think I unchecked tha prefeence, but it's acting like i have.  
    seem to be written by two different people.
    This thread
    https://discussions.apple.com/thread/3216539?tstart=30
    has details on how one user hacked the SQL database to fix the issue. Not for the faint hearted. Back up first.
    Regards
    TD

  • I can't see or download music to my i phone 4S

    i can't see or download music to my i phone 4S

    Syncing music
    For information on how to sync music read this, this and this.

  • I can't purchases or download my iCloud music

    Hi. I just bought my first Mac and I have problems with a purchase I made in iTunes. Only 3 songs from the album I bought are in iCloud. Others appears only as previews me in the library. I can't download complete songs from iCloud. When I see the location of the files, I find this route: http://a1040.phobos.apple.com/us/r1000/056/Music/v4/18/29/d2/1829d2b4-604b-4a93- 1d4a-881821f8561f/mzaf_2737190077226986900.plus.aac.ep.m4a
    Please, help me. When I see the purchases I made, I find only three songs from the album I bought. I don't find the remaining songs. I can't not delete these previews from my itunes library.

    Hi, lotazzos.  
    Thank you for visiting Apple Support Communities.  
    I would need a little clarification on this scenario to provide a better answer.  However, try the steps in the article below and attempt download your past purchases. 
    Download past purchases
    http://support.apple.com/kb/ht2519
    -Jason H.

  • Can't purchase and download app songs and albums..

    When ever I have to put my password in to buy download an app, purchase a song and album a please try again or unable to purchase/download the app or song pops up every time. The other day I pre-order an album and the error message came up but it said I already purchase the songs you were able to buy but it's not in music folder. Anyone experience this before this error message?

    Do you live in Canada? If so, you will need a credit card to purchase apps. Gift cards can only be used for music, movies, television shows and music videos.

  • ITunes asks for a new purchase to download music already bought on iPhone

    Hi ppl, i bought a music album on iTunes store using my iPhone,yesterday. Now i'm trying to download it on my iPad (same account) but iTunes tells me i have already bought it, and if i want to get it i have to purchase it again.. I read iTunes licence and terms but it looks i should download album with no additional charges. Any suggestion?
    Thank you.

    What country are you in, and are you trying to re-download them via the Purchased tab at the bottom of the iTunes app ? Re-downloading music for free is currently only available in some countries (they are listed on this page http://support.apple.com/kb/HT2519). if you are not in a country where you can currently re-download music then you should be able to connect your iPhone to your computer's iTunes and copy them over via File > Transfer Purchases, and you can then sync them to the iPad.

  • TS4223 I can not recover my download music back on my phone since I have updated my phone to the 4s and it was not save on I clouds before I updated my phone is it anyway I can get my brought music back?

    I'm tryin to re-store all of my download music from iTunes store that I have purchase off my iPhone now since I have update my phone but nothing on my phone was backed up in I cloud so can I retrieve all my music back?

    You can re-download your purchased music (and other media) again for free, either in iTunes or on your phone (see http://support.apple.com/kb/HT2519).  Music from other sources, however, should already be in your iTunes library and can be synced back to your phone.  If it wasn't, then you will have to re-import it to iTunes  (such as by re-ripping your CDs) first.

Maybe you are looking for