Can't purchase songs because I don't have my security questions

I have been trying to purchase songs on my iTunes and it will not let me because I do not have my security question answers. I have tried multiple times to reset them and I haven't received my email. I checked my spam, I checked other emails and I have not received anything. This has happened multiple times. Does anyone know how to receive the email to get the security questions either reset, or the answers sent to me?

If you aren't receiving the reset email to your rescue email account then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset check that you've spelt your rescue email address correctly for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

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Hi I can't purchase in itunes, I don't know the security questions! The email set up to recover is not a real email my daughter set it up please help how can I fix this?

Hi I can't purchase on itunes as I don't know the security questions, the email to retrieve answers is not a valid email my young daughter set it up wrong please help!

You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to udate your rescue email address for potential future use : http://support.apple.com/kb/HT5312

I had an iPod touch in the past.. Now I have the iPhone. And I got an iTues card and I can't purchase anything because it's asking for a security question since I've never purchased anything on this device yet.. I don't know the answers to the questions?

I had an iPod touch in the past and used an iTunes card to purchase songs, I now have the iPhone and again bought an iTunes card to purchase things. Since I have not purchased anything on this device yet it is asking me two security questions that I don't know the answers to. What do I do?

The Security Questions are not associated with your device - they are associated with your iTunes account/AppleID. If you cannot remember what you originally set up for your security questions, here are the instructions for getting them reset. First set are for if you set up a Rescue Email address, second set are for if you did not.
Here's the link:
https://discussions.apple.com/thread/4286784
Cheers,
GB

Trying to reload firefox and getting this message, when moving to the applications folder: "The operation can't be completed because you don't have permission to access some of the items."

Been having problems with Firefox/internet for several days, and all my updates seemed current. I decided to try to reload and have removed the other icons/download attempts from the app file. When I try to drag the icon into apps, I now get this message:
The operation can’t be completed because you don’t have permission to access some of the items.

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

The operation can't be completed because you don't have the necessary permission.

My wife and I share files on our home network all the time. the problem is when I create files on my Mac Pro or Macbook Pro (.doc, .tif, .jpg, .psd, .png, etc) and place them on her Mac Mini. she can not edit them. She gets the message: "The operation can’t be completed because you don’t have the necessary permission."
The only way I know how to fix the problem is to delete the file from her Mac, change the permissions on my Mac (via Get Info), and then re-copy the file back to her computer. The problem is there are hundreds of files, in different folders on her Mac, so using a batch command with Get Info (Cmd, Option I) is not an option.
First of all why are all the files I create "Read only" for "staff" and "everyone" in first place?
Is the problem with my computer or with hers?
Is there a way for her to overide the permissions so I dont have to spend days or weeks going through every file I have created on my Mac?
Here is a screeen shot of one file:
Here is a Screen shot of the Folder on her MacMini that I drop files into:

She needs to connect to the file server with your name and password. Then she'll have the same access you have. I assume that's what you want.

Can't move any files... "The operation can't be completed because you don't have permission to access some of the items."

This is a strange one... I just recently did a complete format/reinstall of Lion because of very poor performance after upgrading.
So I'm on a totally fresh system, no TimeMachine restore or anything. I've installed all my apps from scratch - no prefrence file backups or anything. Everything is fresh.
Yesterday I tried to copy a file from one folder to another and I got the error "The operation can’t be completed because you don’t have permission to access some of the items". Checked file permissions... repaired disk permissions... made sure I was logged in as admin (I only have one account)... everything looks good.
This is now happening when trying to copy any files anywhere on my machine... Very frustrating.
There's a couple strange side-effects I've noticed:
- I can move & copy files just fine in terminal... without sudo...
- The little lock icon in the bottom right of the Get Info window doesn't do anything - I can't unlock it. I can still edit the permissions for the file/folder but I can't select the "apply to enclosed items..." option.
Does anybody know what the heck is going on?

jsd2 wrote:
Try creating a new admin user account, logging into it, and then creating some new items on the Desktop and elsewhere. Does the same thing happen there?
Ok the strangeness continues!
I created a new "TestAdmin" account, but it doesn't show up in the Users & Groups prefrences sidebar... The /Users/testadmin folder was created, but the account doesn't show up in the prefrences or login window...
I tried a reboot to see if the account would show up and it still doesnt.... However after the reboot I am now able to copy files again!
I'm paranoid that the problem will show up again since I have no idea what fixed it. I tried rebooting previously after repairing permissions which didn't solve the issue so it's not like I haven't rebooted since it started.
And now I have the issue of not being able to create user accounts.
A little dissapointed with Lion to be honest... the new features are cool but there are so many little bugs it really feels half-baked.

Can't save multiple folders to external drive. Get: "The operation can't be completed because you don't have permission to access some of the items." when dragging large folders to mac os extended journalled external drive from OS 10.6.8

Hi
I am feeling VERY desperate!
After losing an external drive [dont ask....] -   I got another one : 2TB WD formatted properly [ OS extended journalled for mac ] ready for action to move my thousands of files and images and ppts in hundreds of folders across from the laptop to this drive because I travel a bit with the laptop and this is too risky not to back up at home.
But this message came up after starting on moving folders across [** and not straight away, sometimes after moving a folder when 4 of 6 gb of files across then the message comes up = very frustrating]:
"The operation can’t be completed because you don't have permission to access some of the items."
I am dragging mixed sometimes large complex folders to this os extended journalled external drive from my mac book pro OS 10.6.8 - it would take decades to move items one by one or even folder by folder and really confusing.
I have dragged-copied various small folders and files across successfully, but it is only working 50:50 and I can't leave machine with the idea of things copying eg: overnight - it just won't work....
I have been browsing google and find some people describing in CODE how they overcome this 'message'   .... but I [and I guess some other viewers of this in future & also in desperation] would need instructions for beginners.... to try this type of thing. I don't know any code.
How can this be happening - I feel ANGRY at APPLE !!!! for not posting easy fix instructions yet re; this, or better still updating software so it doesn't happen [ that I can find at least !!! ] .   There seem to be hundreds of people stuck with this stupid message and inability to back up their projects etc.
Can anyone help ?
Many thanks
Julie
15 August 2011

hi Samberl
thanks a lot for the fast reply.
I was dragging folders from main folders on the laptop-desktop onto the external drive icon - to copy them across....
Your suggestion sounds very promising - I didn't know about 'cloning'.
Yes the idea is to backup the laptop -    I thought I would just move it all now, new - and then keep saving/dragging physically   across to the new drive myself each day or two...
Would this be the sizeof the internal hard drive = c.500 gb ?   =   under the HD icon on desktop is written :
" 499.76gb , 311.5 gb free "
I can erase and start agin on the new external drive - so this plan is to make two partititions, rather than the one at present, and make one of them 500 gb ?
I have found CCC [carbon copy cloner] googling - looks good.
When CCC site says it backs up the hard drive - would this mean all my files [over 100 gb] that are mostly in folders on the desktop, plus the others in itunes, iphotos etc found in the HD icon, would all copy across successfully [wherever they are in the computer ] ?
thanks again, hope you can clarify these things and then I will go for it.
It would be great and amazing if this 'lack of permission' message doesn't show up in the process of doing this ccc transfer - hopeful!
Julie

My iphoto library disappeared. i am trying to restore my library from time machine -- from an external drive -- but everytime it tries to copy my library it tells me it can't do it because i don't have access to my iphoto library??!!! help!!

My iphoto library inexplicably disappeared! i am panicked but i do back up by time machine to an external drive and also to JustCloud. I am trying to restore my iphoto library from a back up on feb 28, 2014 and it says it's copying but then gives me a message that it can't do it because i "don't have authorization to access iphoto library"?! what does this mean? i really want to get my library back on my mac. Also if anyone knows why this happened or where my photos might be on my computer, i'd appreciate help with that, too.

Thank you Terence for your help. I was able to restore my backup from my time machine ext drive to a new 1tb seagate ext drive. so i felt sort of ok. but yesterday that older ext drive i used for time machine wouldn't open! i called applecare and they trouble shooted with me and said it's probably a goner and data is probably corrupted. it's only a few years old and i'm very careful with it. my husband accidentally dropped my new drive last night -- i know, unbelievable, i was SO upset, poor guy -- but I'm so stressed with all of this. i have 10 years of photos and videos. so now i only have the one newer drive with a backup. i have to buy another one today to backup again so i at least have two backups. i tried to delete a ton of files last night to free up the 30 gb of space i need to get my full library back on my mac. i have 90gb free and deleted 7 years worth of photos i had on picasa that were in my "pictures" folder and also a ton or random photos and videos i had in that same pictures folder and thought that would give me the 30 gb but it hardly freed up any space at all! do you know why that is? all of this stuff is really a pain and really stressful. thank god i did have a backup in the first place but now i am panicked the one i have left will somehow crash. especially after my husband dropped the drive lastnight! it didn't fall far and fell onto a wood floor and seems fine, but after my older ext drive crashed yesterday -- and i lost my entire iphoto library a fewweeks ago off my mac -- i feel cursed. any answers you have would be great. thank you.

I backed up my old core 2 duo imac and and was trying to transfer files to my new 2011 imac and when i go to oppen a folder from what i transferred it says "The folder "Music" can't be opened because you don't have permission to see its contents."?

I backed up my old core 2 duo imac and and was trying to transfer files to my new 2011 imac and when i go to oppen a folder from what i transferred it says "The folder “Music” can’t be opened because you don’t have permission to see its contents". Why cant i access the files from my old mac? I tried the time machine and that isnt working either. I have files that I need to use on my new mac, all my old programs and such. I thought they said it was easy to get your files from one mac to another. Please help.

Your account names are probably different on the two Macs. If you know the UNIX command line, open a terminal window and run:
$ id
You should see a line that starts with something like this:
uid=501(your_user_id_here)
now check the owner of the folder you copied over:
$ ls -ld Music
drwx------+ 8 some_user_id_here staff 272 May 14 16:08 Music
Do the IDs match? If not, you could change the ownership. Say your id is "johnsmith"
$ chown -R johnsmith Music
Now try and access it with iTunes.

I get this error code when trying to update from an older version of Firefox: The operation can't be completed because you don't have permission to access some of the items.

While trying to upgrade from a previous version of Firefox, I get this error code: "The operation can’t be completed because you don’t have permission to access some of the items."
== installing ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

I resolved the problem in Snow Leopard by logging out of my (admin) account and logging into my daughter's account on the same machine. She doesn't have admin privileges, so when I tried to install Firefox 4 in her account, I had to authenticate with my admin identity and PW. Installation went smoothly after that. My guess is that you could also simply create a new account on the same machine and install Firefox 4 from that. I have no idea why this works.

HT201250 i'm getting message: can't be opened because you don't have permission to see its contents. and he operation can't be completed because an unexpected error occurred (error code -8003).

I took my computer in to have the Backup restored onto my computer after having a new harddrive put onto my 1year 1/2 old MacBook Pro. When i got it home there was a new User that i had to logout of to getting into my normal user. Don't know why this was, just figured the Mac guys that installed my backup did this for some odd reason. Today i could not open any of my files in the backup on the time machine. All the folder had line going thought them and when i clicked on them I revieved this message: can’t be opened because you don’t have permission to see its contents. After talking with that same mac store. I decided to just delete all the files out of the time machine as it was just put back on my computer and i have everything i need. Hours later when i tried to empty the trash i got this messsage: the operation can’t be completed because an unexpected error occurred (error code -8003).
Any advise how to fix my problem?
thanks in advance

While you see a single trash can, in reality there are trash folders on each mounted volume. I don't use TM but what you are describing implies that a TM drive is no different with the way trash is treated. So when the TM is unmounted the trash folder on there is gone and thus the trash looks empty. Remount the drive, the trash folder on it now causes the trashcan to look like something is in it.
If TrashIt! could not remove the file, I'm sorry, you will need to use the terminal. We can do this one step at a time so you only have to copy/paste the lines into terminal (except the first time). So launch Terminal (in utilities). You might want to make the window that is shown a bit larger with the grow box since it's pretty small.
This first line is the only exception to the copy/pasting since you have to enter some information.
sudo ls -laR /Volumes/your-TM-volume-name/.Trashes
where your-TM-volume-name is the name of your TM volume. That's the part you have to fill in since I don't know it.
When you hit return the sudo in that command will cause a prompt for your admin password. Enter it and hit return again. Note the password will not be shown as you type it. Post the results so I can tell you what to do next.
Note this ls command is not doing anything but listing the files in the TM's .Trashes folder. Remember I said each drive has it's own trash folder. .Trashes is it.

Can no longer access folders on my network. The folder can't be opened because you don't have permission to see its contents.

Every since I nstalled maverick I have not been able to open folders through my home network. A dialoge box says
The folder can’t be opened because you don’t have permission to see its contents. I have always used an open network and never had issues. Now the strange part is I can open files if I use photoshop or illustrator to access them but I need to access all files not just select ones using a program.I have many shared folders on my network for everyone to access work files, none of them are working. I am running a dual system network with PC's and Macs.The files are, and always have been, located on an external drive attached to the primary PC as a shared drive. PLEASE HELP

https://discussions.apple.com/message/20971272#20971272

On tnsfr to applic folder, I get "The operation can't be completed because you don't have permission to access some of the items.

i'm trying to update from 3.2, but when I try to transfer the download to the application
folder I get the message, "The operation can’t be completed because you don’t have permission to access some of the items."

See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Leopard. Did a full restore from Time Machine. Now I can't access my other internal and external drives. I get the following error: The folder "Capture Video" can't be opened because you don't have permission to see its contents.

Leopard. Did a full restore from Time Machine. Now I can't access my other internal and external drives. I get the following error: The folder “Capture Video” can’t be opened because you don’t have permission to see its contents. I have repaired permissions pn the main harddrive. When I try too click on a disk I get the previously stated error. I can't even open up information to see what permission/access there is. It simply will not let me see the content. It shows the content of my main hard drive when I have clicked the other harddrive's name.

Solved:
sudo chflags 0 /Volumes/"FCP Time Machine BU"
sudo chown 0:80 /Volumes/"FCP Time Machine BU"
sudo chmod 775 /Volumes/"FCP Time Machine BU"
sudo chmod -N /Volumes/"FCP Time Machine BU"

After trying to restore from time capsule, I get the following message when I try to access the folder "data." The folder "Data" can't be opened because you don't have permission to see its contents. Any ideas?

after trying to restore from time capsule, I get the following message when I try to access the folder "data": "The folder “Data” can’t be opened because you don’t have permission to see its contents." Any ideas?

Are you restoring from a TM backup??
Check the methods Pondini outlines to do restore.
Q14-17
http://pondini.org/TM/FAQ.html

Can't purchase songs because I don't have my security questions

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