Can't purchase songs in iTunes

All the songs are grayed out in iTunes and I can't purchase anything from my iPhone. I have gone over the settings and can't see an issue. I can purchase songs online. Nothing wrong with the account or the card on file.
Any help would be much appreciated!! Thanks!

I have this problem too. Mine started as soon as I upgraded my iphone 4s to IOS 6.0.1 Worked fine before the upgrade. Apple????....

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Can' t download updates and can't purchase songs on iTunes. Need a solution.

Cannot download updates and cannot purchase songs on iTunes. Tried reloading iTunes. Did not fix problem.

I figured out that now you can download them for free just by contacting iTunes Store Support and requesting redeem codes for apps made by Apple.

Can i purchase song from itunes-malaysia

I'm Penny from Malaysia, just wonder can i purchase the song from iTunes?
Thank you.

You can if the song that you want to buy is in the Malaysia iTunes store, you can't purchase from another country's store (you need to be in a country, and have a billing address in that country on your account, to use its store).
If the song that you want to purchase isn't in the Malaysia store then you can try requesting that it be added (these are user-to-user forums), but unless the Malaysia rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

Can't purchase songs on iTunes

i just attempted to purchase some songs on iTunes, but it wouldn't let me. i don't think it charged me (i'm not entirely sure). i've heard that people are now able to get their purchases back, but what about purchasing songs in the first place?? is anyone else having this problem? or what Apple is doing about the problem and how soon it will get fixed??

A couple of questions. Can you describe EXACTLY what happened when you say "it wouldn't let me"? Did you get any error codes or messages? In iTunes, did you try store>check for purchases to see if you can get the download to restart? To see if you were charged, go into your account by click on your account icon in the upper right of the store main page, then check your purchase history. The store was having problems for a couple of days last week, but those problems have now been resolved.

Iphone 4 can't purchase songs via itunes - every time I try to buy a song it says I have to verify my account -how do I do this?

Every time I try to purchase a song it says verification required - before you make purchases, you must tap continue to sign in, then verify your payment info - does anyone know how I do this?

For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of the page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I have forgotten the answers to my security questions. How can I purchase songs on iTunes? I have reset my password but it sitll requires that I answer the two questions because I have not made purchases on this computer. What can I do?

I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Can't purchase songs from iTunes store

I recently pre-ordered an album from the Australian iTunes store, which has now become available for download, However, when iTunes prompts me to purchase it, an error message appears that says: "The iTunes Store is unable to process purchases at this time. Payment processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later."
When I go to the page that the album is on, and click on "Buy Album", it says the download will begin and that my credit card will be charged for the purchase, even though I'm using Payclick (I don't have a credit card connected with iTunes). If I decide to go ahead with this option, how will the album be paid for, if I don't have a credit card?
I only contacted Apple Support a few hours ago, so it's too early to have received a response yet.
Has anyone else been experiencing the same problem?

Glad to hear I'm not the only one.
Received a reply from Apple, but they clearly misunderstood my query. They thought I didn't know how to download it. The people who answer these emails must either be very stupid, or they can't speak English properly. I've sent a reply to them, so hopefully this time they'll understand...

Can you purchase songs with itunes 6?

Hi
I am currently using itunes 4.9 but am asked to upgrade when i want to buy a song from the itunes store. Will upgrading to itunes 6.5 let me buy songs as an interim measure whilst itunes 7 gets itself sorted out?
Anyone out there still on itunes 6 downloading songs successfully (from UK) - let me know! I dont need to download vids.
Cheers
eldoc

I am on V6.0.5 and have no problems buying music.

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option

I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

I have been purchasing songs on itunes for a year. I just got a new computer and I synched my iphone to it. I had over 100 songs, now I have only 10. Where did my music go and how can I get it back?

I have been purchasing songs from itunes for the past year. I have over 100 songs. I recently got a new computer and I synched the iphone to it. I can't find 90% of my music. Where is it and how can I get it back? I checked itunes under purchased and it only shows 13 songs. Please help.

You can only sync with one computer. When you synced to the new computer it would have erased it and synced what was on the new computer.
You always need to have a backup, an iPhone is not a storage device.
When you get a new computer you need to transfer your library before syncing
If you don't have a backup you may be out of luck
The only thing would be if you're in the US and have access to the iCloud beta to reload purchases
http://support.apple.com/kb/ht2519

Purchase song on iTunes from 5c phone but can't play song on phone or mac

Purchased song on ITunes and entered correct apple id. song downloaded to iPhone 5C. Phone then synced with MacPro laptop on OS Mavericks latest version. This song will not play on phone or laptop. Get Info shows correct Apple ID. Whenever I try to play this song, get message this song is not authorized for this computer. I sign same Apple ID with correct password and get message Computer already authorized. When I click to play on same song again, get same message this song is not authorized for this computer. Song will not play on phone either. Just skips to next available song to play.

What is the exact text of the error dialog?
If I understand you correctly you are saying that you and your wife both use the same MacMini with seperate User Accounts. You each have your own iTunes Store Apple IDs. This could be a problem. One computer can only be associated with an Apple ID once every 90 days. This applies to using iTunes Match, automatic downloads and downloading past purchases. See this Apple KB article: http://support.apple.com/kb/HT4627?viewlocale=en_US&locale=en_US
Since you apparently had the MacMini associated to your Apple ID for iTunes Match, if your wife attempted to re-download anything from her purchase history she would have been prompted to associate the computer with her Apple ID, which it sounds like she did. At this time you must wait the 90 days before you may re-associate the MacMini with your Apple ID.

I can't copy purchased songs from iTunes onto my iPod on my new computer.

I have an HP Pavilion zd7000 notebook computer. It's used. It was given to me by a family member. I put my iPod software onto it. I can purchase songs from iTunes, and I can connect my iPod and play the music. However, when I tried to put a purchased song from iTunes onto my iPod, I was told that I wasn't allowed. Is there some sort of security thing I don't know about?

Welcome to Apple Discussions!
Are you sure your computer is authorized for this? This is probably your issue.
If you go to the "Advanced" tab on the top in iTunes, is there a "Deauthorize computer..." button or an "Authorize computer..." button? If there's an "authorize computer" link, then that is your issue. Authorize your computer, and you should be able to transfer iTMS purchased songs from iTunes to iPod.
For details, see this Apple article:
About iTMS authorization and deauthorization
I hope this helps you,
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?

Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?
I already looked through this: http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
However my itunes does not display the 'library' icon. Some help would be greately appreciated!
Cheers!
Andy

Hello
In itunes...preferences you can change the setting to import songs instead of mp4 to mp3. Afer changing this setting, right click to the songs and than you are able to convert to mp3. ths's it

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Can anyone help me!
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Help!!

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