Can't purchase

Hi.
I've just create a new account and I did purchase 169.99 SAR bur it didn't reflect to my game. After so when I try to make another purchase it says not confirm please contact apple store support. What was wrong and how can I claim my money back ?

Have you contacted iTunes Support to ask them why you are getting the contact message (these are user-to-user forums, we won't know why) ? If not then you can do so via this page  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
In terms of the item, if you've been charged for it and you haven't received it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

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