Can't purchse, preview or even see most of the items in the iTunes store.

I am able to get to the iTunes store, but once there I can only see the information on the side.  Everything else is blank.  I can't preview or purchase anything either.  Can someone help?

It's probably just Apple, as there's a bunch of other posts just like this. I also, cannot download or connect to the store, keeps timing out.

Similar Messages

  • HT5622 Can I use a reloadable prepaid credit card at the itunes store?

    Can I use a reloadable prepaid credit card at the itunes store?

    Welcome to the Apple Community.
    Yes, I believe so in most locations.

  • I want to buy from the iTunes Store, and I can not why?, I want to buy from the iTunes Store, and I can not why?

    I want to buy from the iTunes Store, and I can not why?, I want to buy from the iTunes Store, and I can not why?

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know why.
    What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • How do you purchase a ringtone? i have enabled 'ringtones' in the 'general' section of itunes preferences and i am connected to the internet but i just cant see where in the itunes store to click once i am at the song i want to turn into a ringtone. help!

    how do you purchase a ringtone? i have enabled 'ringtones' in the 'general' section of itunes preferences and i am connected to the internet but i just cant see where in the itunes store to click once i am at the song i want to turn into a ringtone. help!

    You don't
    You have to create a ringtones.  Google will find several ways to do this.
    I use Garageband.
    How to create custom ringtones in GarageBand 4.1.1
    You can also use itunes:
    Make free iPhone ringtones in iTunes 10

  • HT201272 why can't I re-download already purchased music from the itunes store?

    why can't I re-download already purchased music from the itunes store?

    What country are you in ? Re-downloading music isn't currently possible in all countries (the record companies need to agree to it for each country). If you are in a country where music can be re-downloaded, then if the tracks are still in the store then they should show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.

  • TS1368 I have Apple TV and even though I can access Netflix and Hulu I cannot connect to the iTunes Store?

    I have Apple TV, software 5.2, I can access Netflix and Hulu but can not access the iTunes Store for movies, help.

    Well like I said, it is a known issue:
    Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
              http://support.apple.com/kb/TS4526

  • I am getting the error "we're sorry but we can not complete your request at this time through the itunes store"

    Hi Itunes was working on monday and now it isn't, it's giving me this error anytime I try to access updates for my apps or buy new apps, any ideas?

    just started having the same issue since aobut 2 hours ago.  I did downloads yesterday morning and it was working just fine.
    as of 2 hours ago it's showing cannot connect to itunes store at all not even under top 25, cateogories nothing.  just wondering if there is anything that has gone wrong with the itunes store.

  • I can't get my artwork to show up in the itunes store?

    https://itunes.apple.com/us/podcast/robson-moura-radio/id369908140
    I can not get my art work to show up.
    Any ideas?
    Thanks
    John

    I've been having the same problem for 3+ weeks now and am very frustrated with not being able to resolve it, here's my story:
    This happened right on the week of huracane Sandy, the site were both episodes and artwork reside was very slow and even not loading throughout the day. I didn't pay much attention as I thought it was my connection but after a day or two I noticed it was just my site not coming back to normal. I could download episodes but realized iTunes had removed the artwork from the store.
    I get in touch with Network Solutions and see that a ton of people are experiencing timeouts and downtime, NS support said it was due to "scheduled maintennace". They fix the problem and everything seems to be back to normal except that iTunes can't load the artwork ever again. I couldn't access the site locally as well, I had to reboot my access point as no computer connected to it could access the site via FTP/HTTP
    Once I could conenct, I tried changing file name, file format, size, even to a different server (unfortunately also on NS) with no luck.
    Anybody else her ealso had the image on NS-hosted site? My guess is Apple's server is still getting timeouts as I did before rebooting my AP, even as the sites seem to be back to "normal"
    Thanks!

  • HT1369 I can't get my computer to connect me to the itunes store

    I'm able to listen to my purchased music but i can't go to the store to purchase. I keep getting an error that its not connected to the network

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • How can I sort TV Shows by SF category on the itunes store ?

    Hi,
    I would like to purchase TV series and I am a SF fan. Unfortunatly there is a "big" category on the apple Itune store wich is "Drama", that cover many types of series. When selecting "Grimm", the category changes to "SF & Fantasy". So I am looking for a way to filter the TV shows by such category rather than by Drama.
    Thanks by advance for your help.
    Best Regards,
    Thibault.

    When you use the word Category what you are talking about is Genre
    In the get info box on the info tab you can set it at the bottom. If Sci-Fi and Fantasy or whatever you want is not in there then type in whatever value you want and it will assign it

  • I had a hard drive failure on my iMac.  I can restore my music, tv shows, and apps from the iTunes store.  How do I restore my movies?

    We came back from vacation to find our iMac not working.  Turns out I had a hard drive failure due to an invalid node structure?  They could not recover anything.  I can restore our music, apps, and tv shows from iTunes.  Anyone know how to restore the movies we purchased from iTunes?

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.  Use your backup copy to put everything back.
    If for some reaosn you have failed to backup, then you can transfer itunes purchases from an ipod.  File>Transfer Purchases

  • HT3819 Can I share an ebook that I purchased from the iTunes store with a friend?

    I wish to share books that I have purchased on iTunes
    With friends.  Is that possible? 
    My goal is to share with teachers in Africa who teach at a school which I Volunteer at. 

    No

  • I have lost my songs from both by Ipod and my Itunes library but they are still purchased according to the Itunes store so I cant rebuy/re download them straight from iTunes, Can I get them back?

    I have recently restored my Windows laptop to factory settings in a successful attempt to speed it up but this resulted in my laptop login account being deleted as well as my iTunes library that was linked with it so since I couldnt use that account I decided to make a new iTunes library on my new laptop login then when I tried to get the songs on my iPod on to my iTunes library I lost all of the songs on my iPod so I no longer have any of my songs anywhere that I can see but when I tried to redownload my songs from the iTunes store it just says purchased next to every album/song so I can't redownload anything so the only way that I can think of to retrieve them is downloading them from , it there anyway that I can retrieve my songs?

    Download previous purchases from the iTunes Store - Support - Apple

  • Can't hear sample of songs in the itunes store

    Hi, my problem is that I can't hear or play sample of songs in the itunes stores. Please help me!

    If you have an old version of iTunes, you can go to edit, preferences, and click load complete preview before playing.
    If you have a current version, nothing works. They removed this option. I've contacted iTunes support many times over this issue. Maybe if enough of us complain, the issue will be addressed.

  • I contacted the itunes store support and asked for  an explanation of a refund and then my first name (for the account data) was not accepted - though correct - only when cancelling the second name it went through. How can that be???

    Hello - I wonder what can have happened. I got a mail from the itunes store with the info of a refund for an App that I cannot have purchased. Then I asked for help via the support and had to fill out a form with data. My account name (first name and last name) was already there and when I finally wanted to submit my request for support it said that my first name ( there are 2 for that) was not correct. I had the idea of cancelling the 2nd 'first name = only M. and then the request was accepted.
    What might be the reason for all that turmoil? I mean the refund for s.th. that I did not buy and then the non acceptance of my first name's data?
    I appreciate a comment, aimeeh

    Make an appointment at the genius bar.
    If you went without an appointment, then it would make sense that you could be turned away.

Maybe you are looking for

  • BI publishing report issue on HP-UX cluster

    Dear All, I have a problem about BW publish report . Our customer has three BI systems (PRD, QAS, DEV) and three BOE system (XIR3.1). Those systems are installed on HP-UX. BOE QAS and DEV system used Tomcat, BOE PRD system deployed on SAP WAS. SAP QA

  • Macbook so slow I'm ready to commit Macbook homicide. Firefox the problem?

    Hello, My Macbook has been very slow since I got it and loaded a lot of files onto it a little over 2 years ago. I compared mine to that of a fellow traveler (same model, specs, programs) and he was able to keep many programs open simultaneously and

  • Nano 3rd Gen. Screen

    Just bought 8GB nano and was comparing to friends and other nanos, the screen on mine seems to have a lower contrast.. well the black is darker on the other nanos and yes I checked the brightness was set to 50% on all of the other Nanos including min

  • How do you set new tabs to open with home page

    when I open a new tab I would like it to open with my home page. Currently I have to click the home icon to go to my home page. The first tab opens with my home page but not extra ones.

  • Computer Stolen - Now what?

    My iMac was stolen only a couple of months after I bought it. I had created my website though iWeb and hosted it with GoDaddy. Now I have replaced my iMac, but I don't know how to import (?) my existing website into iWeb so that I can continue updati