Can't quit spinning wheel of death in FCP 6

The spinning wheel of death appears whenever I mouse hover over FCP.
It won't force quit or hide from the dock. The FCP menu doesn't appear.
It acts like it's no even running.
Other applications will run okay.
FCP 6 (studio II) on MacPro 3.0 Quad 2gigs mem

Pressing the power button for seven seconds was the only way to shut down.
It turned out the cause was the scratch disk decided to hide.
After rebooting, my scratch disk was gone. . .Mac could see something unidentified attached to the firewire - but that's all - no identification as to what was attached.
After powering down the scratch disk (a 320 Gig WD "My Book"), unplugging the firewire, then reversing the process, everything was fine.
I still don't know what initiated the problem, but at least its working again.
Thank you for your quick response on this one.

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    Hardware Information:
    MacBook Pro (17-inch, Early 2008) (Verified)
    MacBook Pro - model: MacBookPro4,1
    1 2.6 GHz Intel Core 2 Duo CPU: 2 cores
    5 GB RAM
    Video Information: GeForce 8600M GT - VRAM: 512 MB
    Color LCD 1680 x 1050
    System Software: Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:35
    Disk Information: WDC WD1600BEVS-00VAT0 disk0 : (160.04 GB) disk0s1 (disk0s1) <not mounted>: 209.7 MB
    Macintosh HD (disk0s2) / [Startup]: 159.18 GB (27.6 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information: Apple Inc. Built-in iSight
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Kernel Extensions:
    [not loaded]com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) Support
    [not loaded]com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
    [not loaded]com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    [not loaded]com.devguru.driver.CDFree (0.1.8) Support
    [not loaded]com.devguru.driver.DevGuruVsp (0.1.8) Support
    [not loaded]com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
    [not loaded]com.parallels.kext.prl_usb_connect (7.0 15107.796624) Support
    [not loaded]com.vmware.kext.vmci (3.1.4) Support
    [not loaded]com.vmware.kext.vmioplug (3.1.4) Support
    [not loaded]com.vmware.kext.vmnet (3.1.4) Support
    [not loaded]com.vmware.kext.vmx86 (3.1.4) Support
    Startup Items: HP IO: Path: /Library/StartupItems/HP IO
    Launch Daemons:
    [not loaded]com.adobe.fpsaud.plist Support
    [not loaded]com.adobe.SwitchBoard.plist Support
    [not loaded]com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
    [not loaded]com.avast.init.plist Support
    [not loaded]com.avast.uninstall.plist Support
    [not loaded]com.avast.update.plist Support
    [not loaded]com.cloudpath.maccmd.plist Support
    [not loaded]com.crashplan.engine.plist Support
    [not loaded]com.google.keystone.daemon.plist Support
    [not loaded]com.logmein.logmeinblanker.plist Support
    [not loaded]com.logmein.logmeinserver.plist Support
    [not loaded]com.logmein.raupdate.plist Support
    [not loaded]com.oracle.java.Helper-Tool.plist Support
    [not loaded]com.oracle.java.JavaUpdateHelper.plist Support
    [not loaded]com.orbicule.uc.plist Support
    [not loaded]com.parallels.desktop.launchdaemon.plist Support
    [not loaded]com.vmware.launchd.vmware.plist Support
    Launch Agents:
    [not loaded]com.adobe.AAM.Updater-1.0.plist Support
    [not loaded]com.avast.userinit.plist Support
    [not loaded]com.google.keystone.agent.plist Support
    [not loaded]com.hp.help.tocgenerator.plist Support
    [not loaded]com.logmein.LMILaunchAgentFixer.plist Support
    [not loaded]com.logmein.logmeingui.plist Support
    [not loaded]com.logmein.logmeinguiagent.plist Support
    [not loaded]com.logmein.logmeinguiagentatlogin.plist Support
    [not loaded]com.oracle.java.Java-Updater.plist Support
    [not loaded]com.orbicule.UCAgent.plist Support
    [not loaded]com.parallels.desktop.launch.plist Support
    [not loaded]com.parallels.DesktopControlAgent.plist Support
    [not loaded]com.parallels.vm.prl_pcproxy.plist Support
    User Launch Agents:
    [not loaded]com.adobe.ARM.[...].plist Support
    [not loaded]com.adobe.ARM.[...].plist Support
    [not loaded]com.akamai.single-user-client.plist Support
    [not loaded][email protected]
    [not loaded]com.avast.home.userinit.plist Support
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    CrashPlan menu bar
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    Dropbox
    TeamViewer
    EvernoteHelper
    Internet Plug-ins: GlancePlugIn: Version: 2.5.6 - SDK 10.4 Support
    o1dbrowserplugin: Version: 5.4.2.18903 Support
    OfficeLiveBrowserPlugin: Version: 12.3.6 Support
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
    AdobePDFViewerNPAPI: Version: 10.1.10 Support
    FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
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    Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0
    CitrixICAClientPlugIn: Version: 11.1.0 Support
    googletalkbrowserplugin: Version: 5.4.2.18903 Support
    AdobePDFViewer: Version: 10.1.10 Support
    LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
    QuickTime Plugin: Version: 7.7.1
    SharePointBrowserPlugin: Version: 14.1.2 Support
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions: avast! Online Security: Version: 9.0.2022.120
    Audio Plug-ins: iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins: Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User iTunes Plug-ins: TuneUp Visualizer: Version: 2.2.0 Support
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    CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
    WebEx64: Version: 1.0 Support
    3rd Party Preference Panes:
    Akamai NetSession Preferences Support
    Citrix online plug-in  Support
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
    Perian  Support
    Time Machine: Time Machine not configured!
    Top Processes by CPU:
    23%firefox
    2%WindowServer
    1%Microsoft Word
    0%Finder
    0%Microsoft Excel
    Top Processes by Memory:
    307 MBfirefox
    164 MBMicrosoft Word
    108 MBMicrosoft Excel
    90 MBWindowServer
    72 MBDock
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    1.11 GBFree RAM
    1.14 GBActive RAM
    392 MBInactive RAM
    2.36 GBWired RAM
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    Hardware Information:
    MacBook Pro (17-inch, Early 2008) (Verified)
    MacBook Pro - model: MacBookPro4,1
    1 2.6 GHz Intel Core 2 Duo CPU: 2 cores 5 GB RAM
    Video Information:
    GeForce 8600M GT - VRAM: 512 MB
    Color LCD 1280 x 800
    System Software:
    Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:11:57
    Disk Information:
    WDC WD1600BEVS-00VAT0 disk0 : (160.04 GB)
    disk0s1 (disk0s1) <not mounted>: 209.7 MB
    Macintosh HD (disk0s2) / [Startup]: 159.18 GB (27.56 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
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    Apple Inc. Built-in iSight
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Kernel Extensions:
    [loaded]com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) Support
    [loaded]com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
    [loaded]com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    [not loaded]com.devguru.driver.CDFree (0.1.8) Support
    [not loaded]com.devguru.driver.DevGuruVsp (0.1.8) Support
    [loaded]com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
    [not loaded]com.parallels.kext.prl_usb_connect (7.0 15107.796624) Support
    [loaded]com.vmware.kext.vmci (3.1.4) Support
    [loaded]com.vmware.kext.vmioplug (3.1.4) Support
    [loaded]com.vmware.kext.vmnet (3.1.4) Support
    [loaded]com.vmware.kext.vmx86 (3.1.4) Support
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    HP IO: Path: /Library/StartupItems/HP IO
    Launch Daemons:
    [loaded]com.adobe.fpsaud.plist Support
    [loaded]com.adobe.SwitchBoard.plist Support
    [loaded]com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
    [loaded]com.avast.init.plist Support
    [loaded]com.avast.uninstall.plist Support
    [loaded]com.avast.update.plist Support
    [loaded]com.cloudpath.maccmd.plist Support
    [running]com.crashplan.engine.plist Support
    [loaded]com.google.keystone.daemon.plist Support
    [not loaded]com.logmein.logmeinblanker.plist Support
    [running]com.logmein.logmeinserver.plist Support
    [loaded]com.logmein.raupdate.plist Support
    [loaded]com.oracle.java.Helper-Tool.plist Support
    [loaded]com.oracle.java.JavaUpdateHelper.plist Support
    [running]com.orbicule.uc.plist Support
    [running]com.parallels.desktop.launchdaemon.plist Support
    [loaded]com.vmware.launchd.vmware.plist Support
    Launch Agents:
    [not loaded]com.adobe.AAM.Updater-1.0.plist Support
    [loaded]com.avast.userinit.plist Support
    [loaded]com.google.keystone.agent.plist Support
    [loaded]com.hp.help.tocgenerator.plist Support
    [failed]com.logmein.LMILaunchAgentFixer.plist Support
    [running]com.logmein.logmeingui.plist Support
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    [not loaded]com.logmein.logmeinguiagentatlogin.plist Support
    [loaded]com.oracle.java.Java-Updater.plist Support
    [running]com.orbicule.UCAgent.plist Support
    [loaded]com.parallels.desktop.launch.plist Support
    [loaded]com.parallels.DesktopControlAgent.plist Support
    [running]com.parallels.vm.prl_pcproxy.plist Support
    User Launch Agents:
    [loaded]com.adobe.ARM.[...].plist Support
    [loaded]com.adobe.ARM.[...].plist Support
    [running]com.akamai.single-user-client.plist Support
    [failed][email protected]
    [loaded]com.avast.home.userinit.plist Support
    User Login Items:
    CrashPlan menu bar
    VMware Fusion Start Menu
    Dropbox
    TeamViewer
    EvernoteHelper
    Internet Plug-ins:
    GlancePlugIn: Version: 2.5.6 - SDK 10.4 Support
    o1dbrowserplugin: Version: 5.4.2.18903 Support
    OfficeLiveBrowserPlugin: Version: 12.3.6 Support
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
    AdobePDFViewerNPAPI: Version: 10.1.10 Support
    FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
    LogMeIn: Version: 1.0.935 - SDK 10.7 Support
    Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0
    CitrixICAClientPlugIn: Version: 11.1.0 Support
    googletalkbrowserplugin: Version: 5.4.2.18903 Support
    AdobePDFViewer: Version: 10.1.10 Support
    LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
    QuickTime Plugin: Version: 7.7.1
    SharePointBrowserPlugin: Version: 14.1.2 Support
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions:
    avast! Online Security: Version: 9.0.2022.120
    Audio Plug-ins:
    iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User iTunes Plug-ins:
    TuneUp Visualizer: Version: 2.2.0 Support
    User Internet Plug-ins:
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
    WebEx64: Version: 1.0 Support
    3rd Party Preference Panes:
    Akamai NetSession Preferences  Support
    Citrix online plug-in  Support
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
    Perian  Support
    Time Machine:
    Time Machine not configured!
    Top Processes by CPU:
    6%WindowServer
    4%mdworker
    2%SystemUIServer
    0%LogMeIn
    0%configd
    Top Processes by Memory:
    113 MBCrashPlanService
    108 MBcom.avast.daemon
    108 MBDropbox
    92 MBFinder
    67 MBSystemUIServer
    Virtual Memory Information:
    2.61 GBFree RAM
    1.19 GBActive RAM
    651 MBInactive RAM
    573 MBWired RAM
    534 MBPage-ins
    0 BPage-outs
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    Launch Agents:
    [failed]com.logmein.LMILaunchAgentFixer.plist Support
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    [failed][email protected]

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    Report generated March 7, 2015 at 11:13:59 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.1 GHz Intel Core i5 CPU: 4-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:19:44
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 924.35 GB (473.24 GB free) - 37 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 75.00 GB (9.09 GB free)
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        NEC Corporation USB2.0 Hub Controller
            Burr-Brown from TI USB Audio CODEC
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        HP Photosmart 6520 series
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
        G-TECH OEM ATA Device 00 800mbit - 800mbit max
            EFI (disk1s1) <not mounted> : 210 MB
              (disk1s2) /Volumes/  : 2.00 TB (1.11 TB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hypervisor (10.0.1 27695 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (10.0.1 27695 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (10.0.1 27695 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.vnic (10.0.1 27695 - SDK 10.7) [Click for support]
            /Library/Application Support/Symantec/AntiVirus
        [loaded]    com.symantec.kext.SymAPComm (12.7f56 - SDK 10.6) [Click for support]
            /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources
        [not loaded]    com.symantec.kext.filesecurity (2.7.1f12 - SDK 10.6) [Click for support]
            /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources
        [loaded]    com.symantec.kext.fw (5.4f4 - SDK 10.6) [Click for support]
            /Library/Extensions
        [loaded]    com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Click for support]
        [not loaded]    com.bodymedia.codelessAB185.kext (1) [Click for support]
        [not loaded]    com.cisco.kext.acsock (1.1.0 - SDK 10.6) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Click for support]
        [not loaded]    com.waltop.iokit.driver.USBAtTablet (1.0.1) [Click for support]
            /Users/Shared/Greatdy/GreatdyAudioDeviceAppHelper.app
        [not loaded]    com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8) [Click for support]
    Startup Items: ℹ️
        HyperPenTabletDriverStarter: Path: /Library/StartupItems/HyperPenTabletDriverStarter
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [running]    com.canon.MFManager.plist [Click for support]
        [loaded]    com.cisco.anyconnect.gui.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.penpad.penpadtablet.plist [Click for support]
        [running]    com.rim.BBAlbumArtCacher.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
        [failed]    com.symantec.errorreporter-periodicagent.plist [Click for support]
        [loaded]    com.symantec.nis.application.plist [Click for support]
        [running]    com.symantec.uiagent.application.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.adobeupdatedaemon.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [running]    com.cisco.anyconnect.vpnagentd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [running]    com.symantec.deepsight-extractor.plist [Click for support]
        [loaded]    com.symantec.errorreporter-periodic.plist [Click for support]
        [loaded]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
        [loaded]    com.symantec.liveupdate.daemon.plist [Click for support]
        [not loaded]    com.symantec.nav.migrateqtf.plist [Click for support]
        [running]    com.symantec.sharedsettings.plist [Click for support]
        [running]    com.symantec.symdaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Adobe Creative Cloud Connection    UNKNOWN  (missing value)
        BodyMedia SYNC    Application  (/Applications/BodyMedia SYNC.app)
        BlackBerry Device Manager    Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
        SlingPlayer: Version: Unknown - SDK 10.8 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 [Click for support]
        GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Click for support]
        NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 67 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        Open in Internet Explorer
        iMedia Converter Deluxe 
        Norton Internet Security
    3rd Party Preference Panes: ℹ️
        BodyMedia SYNC  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        huey  [Click for support]
        Java  [Click for support]
        Norton\nQuickMenu  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 924.35 GB Disk used: 451.11 GB
        Destinations:
              [Local]
            Total size: 2.00 TB
            Total number of backups: 197
            Oldest backup: 2011-09-25 00:07:10 +0000
            Last backup: 2015-03-07 18:00:12 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 451.11 GB X 3)
    Top Processes by CPU: ℹ️
            11%    SymDaemon
             2%    WindowServer
             2%    com.hp.devicemonitor
             0%    AppleSpell
             0%    fontd
    Top Processes by Memory: ℹ️
        309 MB    SymDaemon
        249 MB    mds_stores
        129 MB    Finder
        112 MB    com.apple.WebKit.Plugin.64
        103 MB    Creative Cloud
    Virtual Memory Information: ℹ️
        4.18 GB    Free RAM
        2.63 GB    Active RAM
        630 MB    Inactive RAM
        1.14 GB    Wired RAM
        2.40 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 7, 2015, 10:49:28 PM    Self test - passed
        Mar 7, 2015, 12:04:21 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-07-120421_[redacted].crash
        Mar 6, 2015, 03:03:37 PM    /Library/Logs/DiagnosticReports/LiveUpdateDaemon_2015-03-06-150337_[redacted].c pu_resource.diag [Click for details]
    Can anyone help?

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I get the spinning wheel of death every time I try to open the desktop

    How can I fix the spinning wheel of death when trying to open the desktop /screensaver icon in system preferences?

    Welcome to the Apple Support Communities
    First, open Disk Utility, select Macintosh HD in the sidebar and repair permissions.
    If it doesn't work, open Finder, select Go menu > Go to Folder, type ~/Library/Preferences, delete "com.apple.desktop.plist" and "com.apple.systempreferences.plist" and restart

  • Macbook Pro 13-inch Late 2011 with constant Spinning Wheel of Death (SWOD)

    Hi Guys!
    I really have a problem with the Spinning Wheel of Death and slow performance all the time. It suddently started after upgrading to OS X Mavericks.
    These are the things i've tried so far:
    - Boot up in Safe Mode and Internet Recovery Mode to repair disc permissions and disc = No Errors found at all
    - Used SMARTreporter but everything returned as OK
    - Installed 16GB of ram installed
    - Looked in Activity Monitor, but everything appears to be okay with both RAM, CPU and HD
    - Boot with Apple Hardware Test = Everything OK
    - Booted up in Internet Recovery and erased the entire HD, clean installed OS X Lion (the OS i bought the Macbook Pro with)
    First i thought it was a problem with my HD or my RAM. But everything is returning the OK result. I really hope some of you out there can help me, cause right now its realy hard to use it at the University. It looks like its a software problem, but i can't figure it out.
    Made a test in EtreCheck and these are the results from it:
    Hardware Information:
      MacBook Pro (13-inch, Late 2011)
      MacBook Pro - model: MacBookPro8,1
      1 2.8 GHz Intel Core i7 CPU: 2 cores
      16 GB RAM
    Video Information:
      Intel HD Graphics 3000 - VRAM: 512 MB
    System Software:
      Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:44:46
    Disk Information:
      TOSHIBA MK7559GSXF disk0 : (750,16 GB)
      disk0s1 (disk0s1) <not mounted>: 209,7 MB
      Macintosh HD (disk0s2) / [Startup]: 749,3 GB (712,02 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information:
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
      Apple, Inc. MacBook Pro
    Launch Daemons:
      [System] com.adobe.fpsaud.plist 3rd-Party support link
      [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
      [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
    Launch Agents:
      [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
      [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [not loaded] com.spotify.webhelper.plist 3rd-Party support link
      [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
    User Login Items:
      iTunesHelper
      Dropbox
      SMARTReporter
    Internet Plug-ins:
      FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
      QuickTime Plugin: Version: 7.7.1
      AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link
      Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
      AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link
      SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
      JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
      iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    3rd Party Preference Panes:
      Flash Player  3rd-Party support link
      Java  3rd-Party support link
    Old Applications:
      None
    Time Machine:
      Time Machine not configured!
    Top Processes by CPU:
          3% WindowServer
          1% EtreCheck
          1% activitymonitord
          1% Microsoft Word
          1% Activity Monitor
    Top Processes by Memory:
      115 MB WebProcess
      82 MB Microsoft Word
      66 MB Safari
      49 MB WindowServer
      49 MB Finder
    Virtual Memory Information:
      13.50 GB Free RAM
      873 MB Active RAM
      234 MB Inactive RAM
      1.42 GB Wired RAM
      336 MB Page-ins
      0 B Page-outs

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • The Spinning Wheel of Death

    For the past couple of months I have been having a problem of the spinning wheel spinning and spinning and spinning, taking seemingly forever to upload a new screen in Safari or a new application from the HD.
    I did read several of the posts on the 30+ page discussion regarding freezing of machines after the latest large update of Snow Leopard. Although there seems to be a few times per week such freezing does occur, this is fairly infrequent when compared to the 95% of activity that is falling victim to the Spinning Wheel of Death. I have loved the Apple OS from the moment I began using it 5 or so years ago and this is really the very first time I've had such a frustrating issue with an Apple product (I haven't even experienced the antenna issue with my iPhone 4).
    At work I have to use a PC and if this were a PC, I'd do something like check for malware to see if that was slowing the process down. I've done that on my MacBook Pro with the Mac-compatible equivalent to the Malwarebytes program I have at work, but still I get the Spinning Wheel of Death. I've even dumped some recent applications that I downloaded to see if they might have been the cause. Nope.
    I don't know how to check which programs are running in the background, so that has not yet been done.If I did, I'd obviously turn off some of those I don't need to start up at login.
    Does anyone have a "for Dummies" explanation of what other things I might do to attempt to remedy this situation? It shouldn't take 2-5 minutes for a web page to download or an application to begin.
    Thanks in advance.

    Gr8ful -
    The link baltwo linked is a great one.
    I have a couple questions for you, OK?
    1. What are you using to check for "malware?"
    2. Have you ever checked your Font Book Application in your Applications folder
    for duplicates or corrupt fonts? That would be something I would check.
    You can open up "Activity Monitor" in your Applications > Utilities folder.
    Leave it open on your desktop, and select "All proceesses" rather than "My processes."
    Have a look and monitor what kicks in when the beachball appears.
    For browser slowness:
    Are you emptying your Safari Cache & History lists (assuming you're using Safari as your browser).
    Message was edited by: ~Bee

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