Can't re-install CS3, won't even ask for my serial number

My computer repeatedly showed a message stating it needed to be reinstalled, so finally i tried to do so, only to not be able to install it at all.
it only installed "shared components" not my software! I doesn't even ask for my serial number. I took my software and computer to best buy, they couldn't install it,told me it was my hard drive. so i managed to free more than 100gb and it still won't install. Please SOMEONE TELL ME HOW TO FIX THIS!
I'M A FREELANCE ILLUSTRATOR NOW WITH NO SOFTWARE TO WORK WITH AND NOT ENOUGH MONEY TO BUY ALL NEW SOFTWARE!!!
I NEED HELP FAST!!!

I've encountered almost the exact same issue. Sadly, this is the state of Adobe technical support these days. I spent countless hours chattting with support staff who are mostly ineffective, and then they condemned me to the forums. I've been using Adobe products since the mid to late 80s (pretty much since they've been in business) and it's a disappointment to see that we're left to own devices to troubleshoot these problems. If you have any insight on how to remedy the installation problem since you originally posted, please let me know.

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Can't re-install CS3, won't even ask for my serial number

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