Can't (re)install CS3Web Premium on my new Windows7 computer.

Question

I have been trying to reinstall many times my CS3 Web Premium on a Windows7 Home Premium HP computer with a AMD Athlon(tm) II X4 635 Processor 2.90 GHz 64-bit Operating System Model e9300z if that is of any interest. I have had no success, I have used the chat method to resolve this issue and they had me download several patch's that didn't help. I also downloaded the license recovery tool and that didn't help I am still receiving the license for this product has stopped working error message and none of the applications will even open. My computer that I originally had the software installed on crashed and was replaced with the present one it is not networked and is a home-based computer. There has to be a fix for this problem and not just upgrading the product which I can't afford to do at the present time.

Answer 1

I posted what I did because parsing your posting could lead someone to believe that you did think that Mr. Kazlow was an Adobe employee even if that wasn't your intent.
In terms of both Mr. Kazlow and Mr. Levine's statements, what is true is that Adobe no longer supports CS3 other than to provide ongoing activation support and even that is normally only for the OS versions for which the product was originally tested. The URL that Mr. Levine points you to indicates that Adobe did do some rudimentary testing of CS3 with Windows 7 and did find that under the limited conditions tried, that it did install and execute with some noted exceptions. That doesn't imply that Adobe provides any official support for Windows 7 with CS3.
I certainly do understand the frustration that you are encountering; I am sorry if you thought otherwise by my posting. If I fully understood the causes and a solution to the problems you are experiencing, I would certainly advise you directly of such a solution. For better or worse, I am not personally involved in any of the Creative Suite development, testing, marketing, sales, or support groups. I did have the CS4 Master Collection installed on both 64-bit Vista and 64-bit Windows 7 without any problems. One of the areas that I understand tends to be problematic with installing and running older software on newer Windows versions are changes to the underlying security model. Whether prudent or not, by always running as a full administrator, turning off Windows UAC (User Account Control), and keeping my system fairly clean of various shovelware that many computer manufacturers preload on their computers, I seem to have avoided many of the symptoms that you and others seem to be experiencing. Maybe this information may be of some assistance to you. Ultimately, many of these issues are ultimately solved by someone running your system via remote control and deeply analyzing the configuration. First and second level support personnel generally are not equipped to do that.
One final note. I also use not only Adobe software, but software from a number of other sources. I have learned that prior to buying new hardware or upgrading operating systems, it is prudent to (1) fully ascertain whether my existing applications are current and fully supported under the new hardware and software and (2) as part of my budgeting process, assume that the cost of my hardware and/or OS upgrade also must account for the cost of upgrading my application software as well. If I can't afford to upgrade the application software, I certainly don't do an OS upgrade!
     - Dov