Can't re install CS4 and before it was a licence problem

I had a problem with my licence so i asked help to Adobe chat. A person told me to uninstall the Creative Suite 4. I did it and he gave me a direct download link on the web to re install the product.
(I don't have the CD's because they are in France and i'm living in Canada).
So now, i have no Adobe apps and when i'm trying to install the CS4, it's truly slow and it doesn't work. It's just saying "installation in preparation" that's all.
Thank you for your help

Nobody can tell you anything without proper system Information.
Mylenium

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If you still cannot connect your external drive (or any other USB device), I recommend following this resource on Testing for Hardware Failures (Windows 7). This should help diagnose any potential hardware problems with the computer.
If you are not able to detect any hardware problems on your computer, please follow this document on Restore files from a backup.
Please re-post with the results of your troubleshooting, and I will diligently follow up with you!
Best regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Can't re install CS4 and before it was a licence problem

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