Can't re-install Lightroom on Win 8 PC

My version of LR 5.7 started malfunctioning so I tried, unsuccessfully, to repair it.  Then I tried to re-install from my program disks.  It ran in the background, but wasn't visible on the screen, for some reason.  I uninstalled three times with Revo Uninstall Pro and all of the re-installs do the same thing.  THEN, I downloaded a trial version of LR and it booted, but when I tried to licence it with my disks serial # it said it was invalid.
Help!

Are the disks for an upgrade or the full product? If an upgrade version you will also need the serial number for your prior version. The serial number should be 24 digits (no letters) and it will start 1160.

Similar Messages

  • Why can not I install iTunes on Win 7 installation appears every time the next sunrise; service, apple mobile device, failed to start verify that you have sufficient privileges to start system services  Please help me

    Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
    service, apple mobile device,
    failed to start verify that you have sufficient privileges
    to start system services
    Please help me

    The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562

  • [Consolidation-Locked] I need to install lightroom on win xp.  Is it possible?

    I need to install lightroom on Win xp.  Is it possible?
    Message title was edited by: Brett N

    Unfortunately not.
    Win Vista SP2 and Win 7 SP1+ only.
    http://www.adobe.com/products/photoshop-lightroom/tech-specs.html

  • Can't even install Lightroom

    Hello,
    first of all I've to apologize because my English istn't as good as it should be!
    I hope you'll understand my problem.
    As mentioned in the topic line, I can't install Lightroom 3. The installmanager runs well until copying the new data, then at ca. 80% this error massage appears:
    Error 1935. An error occurred during the installation of assembly component {5C21D397-1DA5-3749-8C1F-165F21DE9E3E}. HRESULT: 0x80070002. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC90.MFCLOC,version="9.0.21022.8",publicKeyToken="1fc8b3b9a1e18e3b",processorAr chitecture="amd64",type="win32"
    So far no problem. I checked the web for solutions, the following things seemed to fit:
    1. Re-Install .NET Framework - I've done this twice in the meantime...
    2. Re-Install Visual C++ Runtimes - Also done twice
    3. Close all other programms incl. AV via msconfig - done
    But this error hasn't gone jet...
    I thought for a short period of time that, maybe, the cd is corrupted. Luckily Adobe has the client downloadable on its website.
    How could I say? Installation via web-client also failed, same Error....
    Now I don't know what to do further! I would be glad if any of you can give me a hint or probably a solution.
    Thank You! -fehnse

    Thanks for your reply.
    I have found  ADOBE support lacking, to say the least.  They had me run a program which invalidated my Vista License, and then had the nerve to tell me to contact Microsoft to fix that problem.  And THEN they had the nerve to tell me that LR3 wouldn't install because my Vista license was no longer valid.  They could not seem to comprehend that my first attempt to install LR3 was BEFORE they had me run the program which invalidated my Vista license. 
    I corrected my license problem by going through the online validation process with MS.  The final straw was the last tech who seemed to be questioning my honesty.  He was skeptical that I had not validated Vista, and wanted to get remote access to my computer.  That takes some nerve, doesn't it?  I didn't allow him access but he took my telephone number to have a "Senior," tech call me.  I doubt I will get that call, based on the comments of other Adobe customers.
    I am shocked at this kind of service from Adobe.  I am comparing to HP, which has been surprisingly helpful with my laptop that has been out of warranty for two years.
    Anytime someone tells me that I have to re-load my OS, I know I'm talking to the wrong person.  Reloading the OS and all the programs is always the easiest resolution for the person giving the advice.  It may work, but it's not always necessary.  After having done that a couple of times, I decided to buy another laptop hard drive and clone my internal drive to it every couple of weeks.  If my drive goes bad, or I need to reload every thing, I just swap the drives, and restore files which have been updated since the last cloning. 
    I found some instructions on Intuit's Turbotax website which I will try when I return home from the weekend, if I haven't heard from Adobe.
    I wish that I could paste the link; just google "error 1935 turbotax" and it's usually at the top.
    I'll attach a screen print so you can see what it should look like.

  • How can I re-install Lightroom,removed but still showing in Creative Cloud as being installed.

    Well I think I screwed up. Three days ago I purchased the Photography Creative Cloud and downloaded Photoshop, Bridge and Lightroom. This evening I removed Lightroom through Windows un-install. It is still showing as being installed on the computer in the Creative Cloud window. I'm pretty sure I should not have un-installed it this way, but there it is. Is there anyway I can get it back on my computer? I am not ready for it yet but will need it in the future.
    Thanks for any help provided,
    Linda  

    Hi Linda,
    I think you're OK. The Creative Cloud window only updates daily, and/or with every relaunch. The Creative Cloud application currently has no uninstall utility, so you need to use the Windows control panel to uninstall.
    If you want to force an update to the Creative Cloud status, quit and relaunch the process. To quit, go to the gear icon in the upper right and choose quit at the bottom of the menu:
    If Lightroom doesn't show up as 'Install' after relaunching, let me know and I can investigate more.
    regards,
    steve

  • Can't re-install Lightroom from CC

    Following deleting due to not working properly. CC says it's there and up to date
    Help please

    If LR is uninstalled (no longer listed in the installed programs list) then sign out of the CC Manager app (Gear / Preferences / General / Account) and reboot, then sign back in to the CC Manager app, and see if it shows up.   It can take some time to realize LR is gone.  You can also try going to http://creative.adobe.com/ sign in, click on Lightroom, click the big blue Download button at the top, which should start up the Adobe Application Manager (if that’s what comes up instead of the CC Manager) and LR should start to download, then.

  • New computer - can I re-install Lightroom?

    I purchased Lightroom 3 for my old computer - I've now upgraded to a new computer - and want to install my copy of lightroom on the new one - how do I do this?

    Which operating system? I assume you've still got your valid serial number.
    Download Lightroom 3.3 from Adobe.com
    Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4928
    Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4927
    Reinstall on the new computer.

  • Why can't I install iTunes on Win 7 32-bit PC?

    I have tried several times to download iTunes to an older PC that has been upgraded to Windows 7 32bit, but I get thesame message that installer could not finish because of errors, and to run installer again.  That did not work after several tries.  Help anybody? (I have iTunes on my iPhone 4 and on my Windows XP laptop.)

    Hi gstargazer,
    This article contains things to try if you are unable to successfully install iTunes for Windows:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Cheers!
    - Ari

  • I lost CS2 when I upgraded to OSX Yosemite.  I want to install Lightroom. Can I transfer the Lightroom 5 software to an SD card and then download from that to my computer?

    I have a 2009 21.5 iMac with malfunctioning internal disk drive. I lost CS2 when I upgraded to OSX Yosemite.  I want to install Lightroom. Can I transfer the Lightroom 5 software to an SD card and then download from that to my computer?

    you need the installation files, not copies of installed programs.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • How many times can you install Lightroom 5? My problem is that I have saved my programs on C. To I have more space, I want to save my programs now on E. Can I now uninstall Lightroom and reinstall from C to E? Can I use the same license code as the first

    Please help!!
    How many times can you install Lightroom 5? My problem is that I have saved my programs on C. To I have more space, I want to save my programs now on E. Can I now uninstall Lightroom and reinstall from C to E? Can I use the same license code as the first installation?

    Thank you for your answers, it helps me a lot.
    But sorry for my ignorance. I understand how you mean it, but I don't know how to do it. I'm scared to lose the settings/edits of the images.

  • Can't install Lightroom 5 on a second computer, I am NOT a creative cloud customer, I am a stand-alone user.  How do I enter my serial number???

    I can't install Lightroom 5 on a second computer, I am NOT a creative cloud customer, I am a stand-alone user.  But when I try to install on my laptop, it always trys to sell me the monthly membership.  How do I enter my serial number in the second copy of lightroom?  It won't ask me for it, and I cannot enter it anywhere in the settings?  I am stuck

    You probably downloaded the Cloud version.  Get the licensed version thru the following linked page...
    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • How many computers can I install lightroom 5 on?

    How many computers can I install lightroom 5 on?

    Hi Joshua,
    If you have 1 license of Lightroom 5, you can install it over 2 machines but you can use it 1 at a time.
    Regards,
    Sheena

  • I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The sy

    I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The system is asking for my original serial number which I don't have. The point is. If I have the upgrade registered with my Adobe account, shouldn't that be proof that an earlier version was on my computer??? I'm really stuck. Need some advice! Thanks
    Linda

    Hi John,
    Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
    Linda

  • I have a macbook pro with only 128gb of hard drive. I have lightroom installed and all my photos on an external hard drive. Can I store my lightroom library on the external hard drive too?

    I have a macbook pro with only 128gb of hard drive. I have lightroom installed and all my photos on an external hard drive. Can I store my lightroom library on the external hard drive too?

    Yes. Find the LR catalog file by looking in Edit/Catalog Settings/General. Close LR and navigate to that spot. The catalog file is the one that ends in .lrcat - move it to wherever you want. Next to the .lrcat file is a subfolder called Previews.lrdata. You can move that over as well, but if you don't LR will generate new previews. Double-click on the .lrcat file in its new home and LR will open with that catalog. Set Preferences to When Starting Up Use Most Recent Catalog.

  • I recently purchased a new laptop to replace my current one on which I use lightroom. I am also getting a new desktop this month and would like to install lightroom on both of my new computers (i will no longer need it on the old laptop). Can I do this wi

    I understand I can use lightroom on up to two computers as long as I am not running them at the same time. My question is, can I uninstall it from my current laptop and install it on two new computers?

    Yes, you can do that. To be in compliance with the Lightroom license, it needs to be installed on only two computers. But there is no activation/deactivation process for Lightroom. So it will be fine for you to install Lightroom 5 on both of your new computers. This document might help you in making the move:
    How do I move Lightroom to a new computer? | The Lightroom Queen

Maybe you are looking for

  • Bgcolor in IE

    In my current page design, I have a menu bar across the top which consists of a one row of a table in which the row has a red background color with white text, i.e., <tr> <td colspan="3" bgcolor="#CC0033"> <a href="index.html" style="text-decoration:

  • AP crashing while building thumbnails

    Ap 3.4.3 has been constantly crashing.  Ive done Repair Rebuild lib, reinstalled ap,  from CD Ap3,   reiinstalled 10.8.2 .  After all that it wants to rebuild previews so Im letting it run but it crashes while building preview.  Lib is Referenced wit

  • HP pavilion 500-164 graphics card

    I have found a GPU that I feel would fit the hp pavilion 500-164 considering it does not need an external power connecter. I just don't know for sure if it would fit or get sufficient  power as it needs a 300 watt or greater power supply.  This quest

  • Can't Send Mail: Authentication Required.

    Hi All, If anyone can help me with this, it will be most appreciated. Mail Version 2.1 (752/752.2) I can receive e-mail, no Problem. I can't send e-mail... I keep getting this message: Cannot send message using the server outgoing. verizon.net The se

  • Generation on Year Month By SQL

    Respected Freinds, I want to generate list of Year Months in format of YYYYMM by using sql query which will produce output like, depending on the given starting YYYYMM and Ending YYYYMM suppose if i give startin YYYYMM as 200801 and ending YYYYMM as