Can't read blank cds or burn since update

Hi there - Been having problems all weekend with my cd drive since updating!
My diagnostic reads -
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
HP Pavilion 061 PS260AA-ABU t849.uk
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: Pfc (2.5.0.204), Iviaspi (1.0.0.0), PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
Intel(R) 82915G/GV/910GL Express Chipset Family
Intel(R) 82915G/GV/910GL Express Chipset Family
Connected Device Information:
DiskDrive, Maxtor 6Y160M0, Bus Type ATA, Bus Address [0,0]
DiskDrive, Generic USB CF Reader USB Device, Bus Type USB
DiskDrive, Generic USB MS Reader USB Device, Bus Type USB
DiskDrive, Generic USB SD Reader USB Device, Bus Type USB
DiskDrive, Generic USB SM Reader USB Device, Bus Type USB
DiskDrive, Lexmark USB Mass Storage USB Device, Bus Type USB
CDROM, TSSTcorp CD/DVDW TS-H552B, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: TSSTcorp CD/DVDW TS-H552B, Rev HP08
Drive is empty.
The last failed audio CD burn had error code 4450(0x00001162). It happened on drive E: TSSTcorp CD/DVDW TS-H552B on CDR media at speed 40X.
Thanks in advance to anybody who may be able to help!

FWIW, I have having this problem as well on my pc. iTunes does not acknowledge that I have inserted a blank disc, even though when I run cd/dvd diagnostics everything appears fine. See below. I did not have a problem burning until the upgrade. I just installed Vista, but I was having the same problem with XP Home SP 2.
Microsoft Windows Vista Home Edition (Build 6000)
Gateway E-4100
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is not an administrator.
Video Display Information:
ATI Technologies Inc., RADEON 9600 Series (Microsoft Corporation - WDDM)
ATI Technologies Inc., RADEON 9600 Series Secondary (Microsoft Corporation - WDDM)
Connected Device Information:
DiskDrive, ST3160023AS ATA Device, Channel 0, Target 0, Lun 0
DiskDrive, Maxtor OneTouch IIIs IEEE 1394 SBP2 Device, LUN 0
DiskDrive, HDS72404 0KLAT80 USB Device
CDROM, HL-DT-ST DVDRAM GMA-4020B ATA Device, Channel 1, Target 0, Lun 0
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: HL-DT-ST DVDRAM GMA-4020B, Rev A105
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12.
The drive CDRW speeds are: 4 8.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
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