Can't read image file

Dears,
I was having forms version 10.1.2.0.2 and I was using webutil to upload an image and to download it. My problem is sometimes the image files are uploaded and sometimes not => I got "Can't read image file D:\...\image.jpg"
I upgraded to forms 10.1.2.3 and the problem persists.
I'm seeing that the picture resides in the workspace environment and not uploaded to the database.
I'm not limiting the size of the pic in the frmweb.cfg file, instead this limitation occurs on form level.
Hint. If you save this picture in "photoshop" tool, than you can upload the same picture without any problem.
Any suggested help will be appreciated.
Best Regards,
Joe Farah
Edited by: Joe Farah on Feb 26, 2009 11:01 AM

Yes dear, this is the way that we can follow in order to get rid of this problem. Actually we have to mention to all users of my system to save the image file in this tool. But, it's somehow cumbersome for them as they might not have any of the mentioned imaging tool on their systems, isn't it ?
But isn't there any way to fix this problem ? Or shall I go by using PJC/Java Beans ? We have to find an effective way.. :)
Thanks,
Joe

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