Can't read or burn CDs, but DVDs work just fine (reading, burning, ripping)

This isn't a new problem for my computer, its an issue thats been there since I got it (March 2008), I just haven't had it fixed yet.
My computer won't play or rip any cds (usually doesn't mount them, just spits them out) Also has trouble burning cds, but I have successfully burned a few.
Never had any problem mounting, playing, ripping, or burning DVDs though.
Anyone know of a way to fix this without taking it into an apple store?
And if I do take it in, how long would it take them to fix it?

I took it to the apple store, they did a test to see if it was a hardware or software issue, determined it was a hardware issue and replaced the optical drive.

Similar Messages

My iPod is up to a 4.1 ios, and it won't update to a 5.1 which I need for some of my apps for school. It keeps saying that my internet connection is bad; but, it works just fine. What do I need to do?

My iPod is up to a 4.1 ios, and it won't update to a 5.1 which I need for some of my apps for school. It keeps saying that my internet connection is bad; but, it works just fine. What do I need to do?

If you get a network timeout error, then disabling the computer's security software duirng the download and update usually resovles that error.
If that is not the error what is the wording of the error message.
Note that only a 3G or 4G iPod can go to iOS 5. A 2G iPod can only go to iOS 4.2.1

Whenever I shop thru Amazon, Firefox does not show ANY pictures of the products I'm trying to buy. Ever. But, IE works just fine. What can be done to fix this?

OS=Windows7.
There must be an easy setting somewhere that I'm missing, because my wife's laptop works when she shops on Amazon and she's using Firefox with Win7, as well. On my PC however, (IE) works just fine, but Firefox will not show images of the products I want to buy.
Help?

Separate Issue;
Your System Details shows;
Installed Plug-ins
Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155
Adobe Shockwave for Director Netscape plug-in, version 12.1.4.154
Having more than one version of a program may cause issues.
Grab the uninstaller from here:
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]'''
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]'''
Then reinstall the latest version.
Flash Player '''v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html'''
Shockwave Director '''v12.1.5.155 http://get.adobe.com/shockwave/'''

Why can't I print a web page on my HP 1600 with FF4 but is works just fine with FF3?

For example a web page that shows a recipe. It won't print. I select print and nothing. Works just fine on Firefox 3

{Ctrl + P} or File > Print will bring up the "native print dialog" box.
Is your printer selected in the '''Printer - Name''' box at the top? <br />Is '''Print to File''' selected in the mid-point on the right-side of that dialog? (should not be check-marked)

Line Out Speaker Problems, but Headphones work just fine?

So my computer was working beautifully yesterday, but today, my speakers sound awful. The bass sounds alright but any treble just sounds echoey and/or scrambled. It's also just really quiet at times. My headphones work just fine though. Any suggestions?

If the headphones are OK, then check your speakers. If they are powered speakers there may be a problem with the speaker's amplifier or you could have a loose connection.

IMac G5 won't read any CDs but DVDs work fine

I have an iMac G5 with a PIONEER DVD-RW DVR-K04L drive
and firmware revision D441.
Just recently it stopped accepting any CDs (commercial CDs, software CDs, blank CD-Rs). It buzzes and grinds and groans and then spits them back out, but refuses to mount them. The only exception is the Apple OX Installation CD that came with the machine - that one works without a hitch. DVDs play fine and I can burn to blank DVDs. The problem is only with CDs.
I've tried suggestions from the forums:
- reset PRAM and NVRAM
- trashed com.apple.kernecaches, Extensions.kextcache, and CD Info.cidb and then rebooted
- fixed permissions
- verified disks
Not sure what else to do - but I would appreciate any suggestions - since it reads the Apple installation CD, does this mean it's not a hardware problem but a software problem?

You will need to take it
to your local Apple Authorized Service Provider and
have them take a look at it. Hopefully your iMac is
still under warranty or AppleCare.
Thanks for the reply.
Is it possible to install a replacement unit on my own - or is this definitely not a do-it-yourself type fix? Also are there more reliable internal dual layer DVD/CD burners than the one the iMac G5 came with?
If I decide to simply plug in an external burner, are the external burners compatible with iLife 06 (iDVD and iTunes)?
Thanks.

Macbook Cd/Dvd burner drive wont read Cd's properly, but Dvd's are fine.

Hello.
I recently updated my Macbook 1,1 to Snow Leopard, and got new RAM and HDD. Therefor I'm importing my cd collection once again, but when i put in a CD, it makes loud weird noises and either ejects the disc automatically, or doesn't import/read the cd probably (and very slowly).
The weird thing is, is if i put in a DVD in the drive, it read it fine, with no noises or slow speeds.
What should i do?

In the past, this sort of behavior has indicated on my home computers that the optical drive is beginning to fail. If this is the case, then the cheapest and easiest solution is to purchase an external optical drive. See link at the bottom of this post. On the bright side, you may be able to use this as an opportunity to get some added functionality (ie lightscribe).
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=40000420&IsNodeId=1& Description=external%20cd%2Fdvd%20drive&bop=And&Order=PRICE&PageSize=20

Why can`t I find any wifi on my windows7 but it works just fine on my Macbook Pro??

I`ve used Bootcamp and successfully downlaoded the windows7 but I can`t find any wifi. Why is that?

Did you also download and install the Windows Support Software?

I can't play any sounds from dictionary sites to get the pronunciation, but it works just fine in other browsers like Chrome or Opera.

I've tried updating everything but nothing is solving my issue.

Anything from http://dictionary.reference.com/ or any other dictionary site.
I'll click on any word and receive no sound, but if I try to do it in another browser I'll have sound.

Latest Flash Player doesn't work on Safari no matter how many times I download it but it works just fine on Firefox

I am using Safari version 7.0 on my iMac. Am on Mavericks OS X 10.9.   Safari is always prompting me to download the latest version of Adobe Flash Player. I have done this now have Version 11.4 but still unable to get it to work on Safari.   If I use FireFox, there never is a problem. What can I do to make the Flash Player function while using Safari?

    Enable Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

Firefox will not load any webpage, but Chrome works just fine. What is wrong?

Whenever I open Firefox I get the message 'Problem loading page' on every website I try. This just started today. I am having the same issue with IE, but Chrome is working fine. It is not a problem with my internet, as Chrome and my PS3 have no problem connecting to the internet.

Thanks, turns out I got a virus somehow. BWContextHandler32.exe is reporting itself to my firewall as the game BulletStorm, which I do not have, and somehow attached itself to Firefox and probably IE as well. I figured it was bogus so I blocked it. Still not sure why it just started blocking Firefox. I was denying access to it for a couple days, darn procrastination, and Firefox was working fine. Now I just have to get rid of it...I really hate windows sometimes...

Can burn CDs but not DVDs

My CD/DVD drive worked fine until 3 weeks ago. I tried to burn home movies to DVD using Nero and it stopped burning. I restored my computer to factory condition and reinstalled Nero. No help. I bought a newer version of Nero and switched from Sony DVDs to Verbatim. No help. Then I discovered that I can send files to my Drive E: and burn CDs but not DVDs.
I downloaded all the Microsoft updates. I have recovery discs but that is a lot of work all over again when I'm not even sure it will help. I have 2 external drives where I keep my files and backup but I would still need to setup email and reinstall my programs.
I was about ready to buy a new drive for the computer when I saw on the internet that other people have this problem too. I would really rather get the drive I have working.

Hi,
Sounds like hardware problem, not software. Please clean the lens first, please try:
https://www.youtube.com/watch?v=fzpHtTU1S7U
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

When I attempt to log on to I tunes I get the following message "The registry settings used by the I tunes drivers for importing and burning CDs and DVDs are missing This can happen as a result of installing other CD burning software Please reinstall

When I attempt to log on to I tunes I get the following message:
"The registry settings used by the I Tunes drivers for importing and burning CDs and DVDs are missing.
This can happen as a result of installing other CD burning software. Please re-install I Tunes."
To my knowledge no new software has been installed. I have tried un-installing and re-installing I Tunes but I still
get the same message.
Can anyone offer any suggestions? Do I need to download a new driver?
Bill Martin

I can get down as far as step 11 but it shows nothing about upper filters and when I type on "If the Upper Filters entry is missing follow these instructions" nothing happens
Do you mean you can't see the instructions on what to do if there is no UpperFilters entry?
If so, here's the relevant instructions for that step:
On the right side of the Registry Editor window, right-click the UpperFilters entry and choose Modify from the shortcut menu.
Right-click the empty white space within the right-hand portion of the Registry Editor window. From the shortcut menu, choose New > Multi-String Value.
Name this new value "UpperFilters" (without the quotes). Then, right-click the newly created UpperFilters entry and choose Modify from the shortcut menu.

When i click on itunes to open, message says: the registry settings used by the itune drivers for importing and burning cds and dvds are missing. this can result from installing other cd burning software. Reinstall itunes. I'm inexperienced. Please help

When I click on itunes, I get a message that says, "the registry settings used by the itune drivers for importing and burning cds and dvds are missing. this can result from installing other cd burning software. Reinstall itunes." I am a really inexperienced computer user. My computer is a windows 7. Would someone please walk me through this or tell me where to find information on how to do this. Thanking in advance, Laurie

Check out this Apple article -> iTunes for Windows: "Registry settings" warning when opening iTunes
The article will walk you through reinstalling iTunes and then checking for or creating device filters. Did it help? Did you run into any problems?

What can I do to correct this error: The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. The drive works fine when I burn a CD using Media Player.

What can I do to correct this error: The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes. I have reinstalled several times but it hasn't changed this error message. Why am I able to burn a CD using Media Player but not iTunes? I am using Windows XP and I have burned cds from iTunes in the past.

1: Follow this support doc to completly remove iTunes (your files remain)
http://support.apple.com/kb/ht1925
2: Download, install and run the Registry cleaner portion of the free Ccleaner
http://www.filehippo.com/download_ccleaner
3: Reinstall iTunes

Can't read or burn CDs, but DVDs work just fine (reading, burning, ripping)

Similar Messages

Maybe you are looking for