Can't receive calls on locked iphone after 2.0.1 update

since i updated my original iphone from 1.4 to 2.0.1 firmware, i have the following problem: when the iphone is in use, it receives calls just fine. but once the phone is locked (that is, the screen is black), all of a sudden it can't receive calls anymore. it does not ring or vibrate. only after it is unlocked again, i get a "missed calls..." message. any ideas?

Actually, it appears there is an issue with 7.1.1 which a lot of us are experiencing. See here:
http://discussions.apple.com/thread.jspa?messageID=7863228#7863228

Similar Messages

I just installed ios 8 update and now my email won't open and I can't receive calls. All of my apps have been updated. How can I fix this?

I have an iphone 5 and I just installed the latest ios update and now I can't open my email app and I can't receive calls. All of my apps have been updated. How can I fix this?

Try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If it still isn't working, then restore the phone.

Can I receive calls from 2 iphones on yosemite?

Hello everyone,
I own two iPhones (2 different numbers, both iPhones on iOS 8.1.2), both logged at the same iCloud account.
What I want to do (& find out if it is possible) is to receive calls from both of these numbers to my MacBook Pro (& my iPad, my iMac & so on).
Is it possible?
Is it possible with a third party app maybe?

Hi there chartoularios,
I see that you have a question about some of the new Continuity features in your devices. The situation you are describing should be able to work, as long as you are using the same iCloud account across all devices and all devices are updated to iOS 8 or Yosemite. Here is an article that will help you connect all of your devices with Continuity:
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
http://support.apple.com/en-gb/HT6337
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

I can't receive calls on my iPhone 4!!

I can dial out and connect, but when someone calls me it goes straight to voicemail. I reset everything out of pure frustration!! Heeeelp!!

What did your carrier say when you reported the problem to them?

I cannot receive call in my iPhone 6 since I updated it to 8.0.2 please help

i can't received call in my iPhone 6 since I updated it to 8.0.2 kindly assist

I called my operator and they said they would check....
In fact the next day and for the following 5 days my phone went fine! No missed call mesagges and the phone rang any time i called it from my husband's phone.
Today at about 11:00 am i received a msg notifying me i had 6 missed calls
At this point i think it should be the operator... orrrr.....otherwise i guess a software update would solve the issue
Pls if anyone finds a solution lets us know! Thanks

My iPhone 5 has lost network coverage. Wifi is still ok just can't receive calls or text messages (iMessages are ok though? ). I've re set network settings but that hasn't helped.

My iPhone 5 has lost network coverage. Wifi is still ok just can't receive calls or text messages (iMessages are ok though? ). I've re set network settings but that hasn't helped. Has anyone else come across this? Thanks!

Hey K1978,
Thanks for the question. I understand that you are having cellular connection issues with your iPhone 5. The following troubleshooting assistant may help to resolve this issue:
Apple - Support - iPhone - Calls Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/calls/#section_1
For more in-depth troubleshooting, see the following article:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
Follow the instructions below for assistance with troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.
1. Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
2. Restart your iPhone.
3. Ensure that your software is up to date:
          - Check for a Carrier Settings Update. Tap Settings > General > About.
          - Check for an iOS Software Update. Tap Settings > General > Software Update. Note: Some updates may require a Wi-Fi connection.
4. Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
5. If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
6. Try another location. If a different location works, but the original location still does not, contact your carrier to report the issue.
7. Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
8. Restore the iPhone as new.
9. Contact your carrier to:
          - Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
          - Verify that there are no account-related blocks.
          - Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.
Thanks,
Matt M.

IPHONE 5: can't receive calls & random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network." This occurs even when signal strength or wifi is operational.

IPHONE 5: can't receive calls and random error messages, such as "could not activate cellular data network" and "no connection - network unavailable, please connect to wifi or cellular network." This occurs even when signal strength or wifi is operational, and it does not matter whether wifi is on or off. ATT went through the standard protocol - resetting network, resetting sim card, etc. No changes. Other phones working fine in same region with same carrier. Apple's solution is to restore software, but haven't gone there yet. Anyone successfully addressed this/these issues?

I should point out that it worked when the iPhone was set back to factory settings, but when restored with the backup, data/internet no longer works again, and I get the "Could not activate cellular data network" error message yet again.

I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS, iOS 3.1.2. Thanks

I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS(Ireally don't remember if it's a 3G or 3GS), iOS 3.1.2. Thanks for your help

please help me!!!

I can't make or receive calls in my iPhone 5(just bought second hand and unlocked), but I am able to use 3G network. If I use the same SIM card in other phone it works fine. I have tried network resetting and restore.

I can't make or receive calls in my iPhone 5(just bought second hand and unlocked), but I am able to use 3G network. If I use the same SIM card in other phone it works fine. I have tried network resetting and restore.
I bought this cheap from an unknown persons. I have checked it is not in blacklist. And unlocked by apple.

Those are all carrier features, so contact your cell phone provider.

I can't make or receive calls on my IPhone 4.

I can't make or receive calls on my IPhone 4. There's nothing but dead air on both ends and then it freezes. If I can answer a call, it lasts for a few seconds then gets staticky and cuts out. I took it to Verizon and they couldn't get it to work either.

If Verizon, who actually had your phone in hand, was unable to get it to work, what makes you think that we users here, who have no access to your phone, could help? You need to bring your phone to the experts who can actually run diagnostics on the phone, and that is Apple.

I can't make or receive calls on my iPhone 4S. Please help

I can't make or receive calls on my iPhone 4S. Please help.

Try a Reset...............
Definately call Your Carrier..........
Then Apple Help..

URGENT: iphone 4 hang, can't power down, can't receive calls, can't do anything

I've been using my iphone 4 for more since I got it when it came out 1.5 yrs ago with hardly any problems.
I updated to OS5 few weeks back and was totally Ok until today, I started my gmail, and the phone froze and the swirling symbol is going next to my full WiFi Access and ATT 2 bars signal strength.
It's been more than 30 mnts, and can't receive calls, can't power it down, and nothing I pressed or did seems to affect the device.
What do I do?

Well, first, you can't revert back to OS 4.x, and second, a search of the forum will quickly show you that this could happen with 4.x, 3.x, 2.x and ever the original iPhone Classic.
And don't think of the iPhone as a phone; it's a very powerful pocket sized computer that can also make phone calls. And it can suffer all of the things that happen to any computer, like the Windows Blue Screen of Death and the Mac OS X kernel panic (which is what happened). It happens when memory gets full (RAM, not storage) or when one app steps on the memory of another. You can minimize the chance of it happening by turning the phone off occasionally, which shuts down all of the apps.

Can't receive calls on iphone 6

Why can't I receive calls on my iphone 6? I can make calls, but when someone tries to call me, they can't connect - busy signal or call failed message

At this time there are outages on the AT&T network. The network team is working to get this resolved as soon as possible.

I can't make calls from my iPhone 4. But I can receive calls and browse the Internet on it.

I can't make calls from my iPhone 4 but I can receive calls and browse Internet.

Surprise!!!!!! Phone won't make and accept any calls :)))), mine works the same. Soft failure, did everything for 2 weeks.

My iphone 6 can't receive call at certain places in home even though signal bar is the same

I have just purchased an Iphone 6 last month, it was working fine until lately I could not receive call at different location in my house. I am only noticing this when my friends tell me that they cant call to me. I went to different places in my house and giving me same signal bar, but some place can and some are not. Anyone facing this problem? This is software or hardware issue?

Hi karls86,
If you are having issues with making and receiving phone calls on your iPhone, then take a look at the article below to make sure the settings are correct for you iPhone as well as checking with you carrier to ensure that nothing is wrong on there end.
If you can't make or receive calls on your iPhone
http://support.apple.com/en-us/HT204027
Let me know if this helps or if you need further assistance,
-Norm G.

Can't receive calls on locked iphone after 2.0.1 update

Similar Messages

Maybe you are looking for