Can't Receive Calls On New Samsung Galaxy S4?

I'm unable to receive calls on my brand new Samsung Galaxy S4. I only activated the phone two days ago. When I call my number, it goes directly to voicemail.
Everything else works fine - I can make calls, send and receive text messages, synchronize my e-mail, etc. It's only impossible to receive calls on the phone. I've tried calling both from a cell phone and a landline. Any input would be greatly appreciated.

Thanks Ashley,
I contacted a Verizon sales rep in Bethesda on Friday and he informed me that the problem is due to my telephone number not being ported correctly (I transferred my old number from my previous carrier). I have since resubmitted my porting request, so this should be resolved soon. Would you be able to give me an estimated time to completion of my request?
Another issue came up more recently - I am not receiving text messages from certain numbers only. Do you have any idea why this would be the case?
Thanks!

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