Can't Receive Calls on VOIP Service - Need to Check Port 5060

Hi Everyone,
I use a the www.mynetfone.com.auy voip service. It seems that I'm unable to receive calls (randomly).
I was told by their support team that I need to ensure Port 5060 is active. I checked with my internet provider and they dont block access to this port.
I need to know:
1. How can i check to see if this port is actually blocked on the Time Capsule; and
2. How do I allow access?

1. How can i check to see if this port is actually blocked on the Time Capsule
By default, the Time Capsule (TC) employs NAT so all incoming ports are blocked.
2. How do I allow access?
One method is to configure the TC to map port 5060 to the network device that is required to be accessed from the Internet. To do so, the device would have to be assigned a static IP address (or a DHCP-provided address must be reserved for it).

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Can't Receive Calls on VOIP Service - Need to Check Port 5060

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