Can't receive emails on my MacBook...Why?

I have an Iphone and a Mac Book. Both are new. I'm unable to receive emails on my computer. My emails are coming in on Iphone. I talked to a Tier 1 Agent, William, tonight and he had me set up another account. This really messed up my ability to sync the Iphone with the MacBook. Now I get the following error message "ITUNES COULD NOT SYNC MAIL ACCOUNTS TO THE IPHONE BECAUSE AN ERROR OCCURED REMAPPING RECORD IDENTIFIERS".
What am I to do? I made a terrible mistake when I purchased the Iphone and the MacBook. I should have stayed with HP. I need HELP!!!!

I'd suggest you set up your mail account in Mail. It sounds like that is not done right. Then go through the sync process.
Given the way you wrote your question, it's hard to figure out what you've done or not.

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