Can't receive iPod replacement
I was not home to sign for my replacement iPod and FedEx could not hold it at the store so it has since been returned. My attempts to e-mail Apple regarding my lack of replacement have been futile. Now what????
Call them.
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Can send mail, can't receive ipod 3g
Hi. I can send mail but when trying to receive it says downloading but nothing happens. Please help. Thank you, Cindy
See:
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Did it work before?
Does it now work on another device? -
I received a replacement iPod nano 6th generation the beginning of January. I did have the radio app but now I don't. How do I get it back?
Make sure your headphones are plugged all the way in. The white plastic on the headset jack should be flush with the body of the nano.
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I submitted my information to receive a replacement 1st generation nano but somehow did not notice what steps I needed to take to return the Ipod to Apple. What needs to be done after submitting the serial number information online in order to obtain a replacement?
They're supposed to send you a box with shipping instructions which you then use to send them your 1st generation iPod, however, I've been waiting a month for my box and can't figure out why I have not received it
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Replacement Ipod 1.4 not recognized on PC and Updater "Can't mount Ipod"
I just received a replacement Ipod mini 1.4 which is formatted for Mac. When I run the most recent version of the updater, I get an error message that states "Can't mount IPod".
My Ipod no longer shows up in the "My computer" menu when I connect it to my PC, the only place it shows is in the actual usb hub in the device manager.
I tried all the actions in the following link to no avail (http://docs.info.apple.com/article.html?artnum=61711).
Please help!
Note: I am leaning toward the illiterate side of computer literacy so please bear with.
2nd Generation Ipod mini 1.4 Windows XP Prothe same thing happened to me, and no, itunes doesn't recognize it.
ephpod also doesn't recognize it, and neither does ipodwizard. i removed itunes and installed 6.0.5 and that also doesn't recognize it.
i downloaded an older ipod updater exe (from 3-23, before it became integrated into itunes 7) and even that won't recognize it.
i went back to itunes 7, and when i run an itunes diagnostic i get all green lights except the bottom, which means itunes can't tell that it's hooked up.
but i see it in my computer, and the details still say that it has the data on it.
also, when i try to use it normally there are no songs on it. the details say 0 songs, etc, but still says 22gb of space taken.
i'm running windows xp, service pack 2, itunes 7, and am using a 5g 30gb video ipod. the ipod says that it is firmware version 1.2 -
I heard about the iPod Nano recall over fire risk, I entered my info online and it said that I was eligible, but since early December I have not heard anything more from itunes/apple. In which time someone I know has sent off theirs and received their replacement nano already. Is there an email address I can email to request info? Would be much appreciated! Thank-you.
use the info you got in the email and check your repair status on apple's website
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Can't see ipod videos from 60GB ipod classic. I have Apple USB/video cable running through Onkyo receiver into Samsung TV. Video & TV out settings seem correct-I can see album cover, but no video. Is it possible to get itunes music videos to play or do I need to get new ipod. It works on my iPad and iPhone, but not through iPod Classic.
Are these music videos located under Videos on your iPod? Do it play other regular movies (if you have any on the device)?
B-rock -
Details:
5 year old 2nd Gen Ipod nano only works for an hour the most. Battery may be approaching end of life.
Can this still be replaced? if not, what are my options? Does apple have a replacement program?Just would like to share with you, my experience with a friend's Nano with a smiliar problem
The battery level could be too low to boot up the OS of the iPod, which even may corrupted (if you see a folder icon).
The best way to fix it, is to connect it with different device other than your PC as it is likely not get charge at all, e.g.
1. car charger
2. ac charger
3. ipod speaker dock system
4. using firewire cable
5. with a Mac computer
The key is to charge the battery level up to the minimum for you to put your Nano into disk mode
http://docs.info.apple.com/article.html?artnum=93651
once you see the "tick" mark, connect it with a computer, and try to do a Restore for your iPod. In case you still do not manage to get your iPod to be recognized by a PC, I am afraid you have to connect it with a Mac, very likely it will allow you to do a Restore as I did last night -
Where can I get a replacement screen for my iPod touch?
Where can I get a replacement screen for my iPod touch?
Uer have been pleased with this place:
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
There are many complients about this place. You can Google and find many.
DigiExpress.us - The iPad Repair Professionals -
Just received a replacement ipad2 and I'm having trouble syncing it with my pc. I started my iPad as new instead of using the restoring option, is there any way I can get my old apps, songs etc restored on my replacement iPad?
You've already set it up as new? Go into the settings and general and reset and reset everything. THen plug it back in and iTunes will, hopefully, see it as new again and you can choose the restore option.
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can the apple company replace the power butten and the battery in a 4th generation ipod touch
If not covered by warranty
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will fix it for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Fix it yourself if you are up to it
iPod Touch Repair – iFixit -
I dropped my iPod touch 4 generation on my kitchen tile and it shattered, like chunks of the screen are coming off. But everything works and I’ve had it for a 1 ½ years now. I don’t have the extended warranty or anything but can I get it replaced somehow? if anyone knows anything please let me know. thank you!
Depending on the extent of the damage, Apple may replace the iPod for a flat fee; see the Repair Pricing section here:
http://www.apple.com/support/ipod/service/faq/
There are independent iPod repair services that may be able to repair the iPod for less. Do a web search for "ipod repair". Note, though, that if you elect to have the iPod serviced by an unauthorized shop, all further warranty will be void.
Regards. -
I have had my ipod nano 7th gen. for 2 months, and the left earbud no longer works. Can I get a replacement, and how do I go about it?
Or make an appointment at the Genius Bar of an Apple store
Apple Retail Store - Genius Bar -
How can I get an ipod replacement dock on my Ilive it188b or have it repaired?
The ipod dock on my Ilive it188b stopped working and doesn't play or charge my compatible ipod which works on my other stereo. Everything else on the stereo works fine. I contacted the company and they would not sell me a replacement dock because of their agreement with Apple. How can I get an ipod replacement dock on my Ilive it188b or have it repaired? I have checked locally, and the electronics hospital reapair place will not work on it. Is my only option to try and sell it on craigslist or ebay?
You can arrange online service here.
Service request.
If it's busted, you get a replacement. -
i had dropped my ipod down the stairs soon after getting it. i have been through 3 ipods. the first replacment was lagging they coudnt fix it and gave me another. after i was having issues with my hi\ome button and got that replaced. currently i am having battery issues and home button issues. also the safari is constantly quitting.if i need my ipod replaced then is there any way i can have it replaced by a brand new ipod (under the warrenty)?
Make an appointment at the Genius Bar of an Apple store and press your issue/history. Elevate to the manager as necessary.
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