Can't receive my serial number
I am trying to instal my CS 5.5 in my new computer, but Adobe is sending me the serial number to an email I cant longer check. Is there any way to get it. It says if I have questions I must contact a number in Mexico.
Hi rcvillac
Please contact Adobe Support : http://helpx.adobe.com/contact.html
They will help you
Similar Messages
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I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
Help!Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.
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How do you receive the serial number?
Hi Jbuchheit13,
Please go through the link below to find your serial key.
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Also let us know the issue which you are facing while downloading the software and the version of Acrobat.
Regards,
Anand -
I can't find my serial number for ARA, here is my order info
can't find my serial number, is there someplace to go and get it back?
INVOICE RECEIPT
Dear Apple Customer,
Thank you for shopping at the Apple Store!
If you have already paid for your purchase, please retain this invoice receipt
for your records.
If you need to send payment to Apple, please reference Apple's Invoice Number on
your remittance. After remitting payment, please retain this invoice receipt for
your records.
Invoice Number:
Invoice Date: 08/02/05
Web Order Number:
Reference Date: 08/02/05
Amount Due: .00
Customer P.O. Number:
Sales Order Number:
Customer Number:
Terms: Credit Card
Sold To: Ship To:
Robert Robert
Item Product Product Description Total Total Unit Extended
Number Ordered Shipped Price Price
001 M9954Z/A APPLE REMOTE DESKTOP 2.2 1 1 499.00 499.00
Subtotal 499.00
Tax 41.17
Shipping Charges
TOTAL USD 540.17
Questions? Call 800-676-2775 Mon-Fri 7am-10pm, Sat-Sun 9am-6pm CT
Salesperson Contact Entry Date Ship Date Routing
BD 08/02/05 08/02/05 FED EX GROUND
Your Visa XXXXXXXXXXXX1630 has been charged$ 0.01
Your Visa XXXXXXXXXXXX1630 has been charged$ 540.16
For a total of $ 540.17
TERMS & CONDITIONS OF SALE
der
ORDER STATUS. For order status information, you may visit
http://www.apple.com/OrderStatus or navigate to http://store.apple.com/ and click
the "Your Account" button to view the status of your order.
U.S. SALES ONLY. The Apple Store sells and ships products only within the
continental United States, Alaska, and Hawaii. No shipments can be made to APO or
FPO addresses, United States territories, or addresses outside the United States.
You may not export any products purchased at the Apple Store.
SALES TO END USERS ONLY. The Apple Store sells and ships products to enduser
customers only.
RETURN & REFUND POLICY. If you are not satisfied with your Apple purchase of a
pre-built product, please call 1-800-676-2775 for a Return Material Authorization
(RMA) request within 14 calendar days of the receipt of the product. If the item
is returned unopened in the original box, we will exchange it or offer you a
refund based on your original method of payment. The product must be returned to
the Apple warehouse within 14 calendar days of the issuance of the RMA. All
products must be packed in the original, unmarked packaging including any
accessories, manuals, documentation and registration that shipped with the
product. A 10% open box fee will be assessed on any opened hardware or accessory.
If you purchased your order using an Apple Instant Loan or an Apple Business
Lease, you may be asked to provide a major credit card (Visa, MasterCard,
American Express, or Discover) for Apple to assess the 10% open box restocking
fee.
Please note that Apple does not permit the return of or offer refunds for the
following products:
1. Product that is custom configured to your specifications
2. Opened memory
3. Opened software
4. Electronic software downloads
5. Personalized iPods
6. Software Up to Date Program Products (SW upgrades)
NOTE: Apple recommends that you (1) use a carrier that offers shipment tracking
for all returns and (2) either insure your package for safe return to Apple or
declare the full value of the shipment so that you are completely protected if
the shipment is lost or damaged in transit. If you choose not to (1) use a
carrier that offers tracking and (2) insure or declare the full value of the
product, you will be responsible for any loss or damage to the product during
shipping. Please note that the United States Postal Service (USPS) offers limited
tracking capabilities and that there is a 30-calendar-day waiting period before
the USPS will initiate a trace.
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section below for specific information about Apple's product warranties.)
If you discover what you believe is a product defect for any third-party product,
please contact the manufacturer directly for information regarding the
manufacturer's warranty.
PROOF OF PURCHASE. This receipt is your proof of purchase from Apple.
CUSTOM-CONFIGURED PRODUCT. We are pleased to offer product that is
custom-configured to your specifications, and we encourage you to review your
order carefully. Since the product is built to your specifications, the order
cannot be changed, modified, or canceled once your order is in production.
SUPPORT PRODUCTS. Support products (such as the AppleCare Protection Plan) are
subject to the terms and conditions that accompany those products. By requesting
services under those products or completing and returning to Apple any
accompanying enrollment forms, you agree to the terms and conditions that apply
to those products. Those terms and conditions take precedence over any
inconsistent provisions in these Terms & Conditions of Sale.
SALES TAX. Apple Store purchases will include sales tax based on your shipoing
address and the sales tax rate in effect at the time your order is placed. If you
phone in your order, the Apple Store sales representative will provide an
estimated dollar total of your order, including tax and any applicable shipping
charges at the time you place your order. If the sales tax rate for the state to
which your order is being shipped changes before the product is shipped, the new
tax rate in effect at the time your order was received in our system will apply.
The proof of purchase that Apple mails to you will include any applicable sales
tax.
PRICES. The Apple Store endeavors to offer you competitive prices on current
Apple products and selected refurbished and clearance products. Your total order
price will include the price of the product (on the day of shipping) plus any
applicable sales tax and shipping charges. Apple reserves the right to change
prices for products displayed at the Apple Store at any time.
Should Apple reduce its price on any shipped product within 10 calendar days of
shipment, you may contact Apple Sales Support at 1-800-676-2775 to request a
refund or credit of the difference between the price you were charged and the
current selling price. To receive the refund or credit you must contact Apple
within 14 business days of shipment.
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the number of such items that you may purchase. Any product limit restrictions
will be posted on the Apple Store web site. This information is subject to
change.
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standard Limited Warranty as set forth in the documentation that accompanies each
Apple product.
Non-Apple-branded/Third-party products are sold "AS IS" by the Apple Store, but
may be accompanied by their manufacturers' standard warranties. "AS IS" products
are sold by Apple as is, where is, and with all faults, and without express or
implied warranties from Apple. If you have questions about any manufacturers'
warranties that accompany such products, please call 1-800-APL-CARE (275-2273).
OTHER TERMS AND CONDITIONS.
- Apple is not responsible for typographical errors.
- Apple reserves the right to change the terms and conditions of sale at the
Apple Store at any time.
- Title and risk of loss to all products will pass to you on delivery.
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effect to California's conflict of law provisions.
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policies or the terms and conditions governing any sale.
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personal use. Please refer to the Education Individual sales policies located at:
http://store.apple.com/Catalog/US/Images/salespoliciesEdIndividual.html
02-USA-CONS-04-04-05
<Personal Information Edited by Host>Don't post order information or other personal information here. We're all just fellow users here - you are not communicating with Apple when you post here - and so posting such information just risks your privacy. I've asked the Hosts to remove all the private information from your post.
The serial number was included in the box ARD came in; the Apple Store will not have a record of it. If you've lost the serial number, you'll need to purchase a new copy of ARD, probably a good idea anyway since 2.2 won't run on any version of Mac OS X since, if memory serves, 10.4. It's a lot cheaper through the Mac App Store than it was back when you first purchased.
Regards. -
Where can I find the serial number for LOGIC PRO from the AppStore
Please help me:
Where can I find the serial number for LOGIC PRO from the AppStore?
I bought and downloaded the application, now it asks me for the serial number but I didn't not receive it or can find it.My understanding is that if it was purchased throught the App Store, then there is no requirement for a serial number. At which point does it ask you for the serial?
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How can I get a serial number on my photoshop cs6 free trial
How can I get a serial number on my photoshop cs6 free trial
The trial doesn't need a serial number, because it is just a trial.
When you purchase the software, then you will receive a serial number. -
Item was received without serial number by mistake.
Good Morning;
Purchasing department for one of my
clients added a product managed by serial numbers instead of by batches
in error. Product was received incorrectly, and no serial number was
entered. Now they cannot create a transaction to get this product off
the inventory (credit memo).it is asking for the S# but the item was receive without
serial number.\
I dont know how they were able to enter the AP invoice without entering a serial number, but looks like they did and now they cannot take it out from the inventory.
Thanks in advance
JennyIs the item managed by serial numbers "On release" or on "Every Transaction". If it is on release only, it would not need a serial number to be received, just issued.
If this is the case, it can be issued with a dummy number to get it out of stock, then the correction can be made & it can be brough back in correctly. -
Did not receive the serial number by mail. What should I do ?
Did not receive the serial number by mail by the product I paid and I can not communicate with the company. What should I do ?
Check the email address for your account and make sure it is active.
Try contacting Adobe Support by phone or chat and see if they can assist you.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
I just signed up to the Adobe subscription and I can't find my serial number to activate it. What should i do? I had the trial version of potoshop, and signed up to the £8.38 a month subscription and Im sruggling to work out how to download it properly. Im on a mac, by the way. Any help wold be gratefully received.
Hello,
first of all you could have a look there: https://www.adobe.com/account.html >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number.
If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html >>> I lost my serial number >> see comment
The last time Adobe suggests so too this https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing- activation
Good luck!
Hans-Günter -
I can't get my serial number... Help please?
I purchased the student edition of Premiere Elements 10, and when i was filling out the information to receive my serial number it said that it was successful, but I realized I entered an incorrect email address, and don't have access to the one I entered. How can I get my serial number for the product I purchased?? Is there a way to change the email address it is sent to? Please help! thank you!
You will need to contact Adobe. (Click Contact Adobe at the bottom of any page on this web site.)
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After installing asked me a serial number! I have not received any serial number!
hello, I downloaded the CC, and Muse, on my Macbook Pro, after installing asked me a serial number! I have not received any serial number! Just received a thank you email and explaining the first steps to be taken, yet not have the serial number and can not ultilizar Adobe Muse! Already tried all the alternatives that the site offers for troubleshooting and always the pages are unavailable !!!
Hello,
As confirmed by you Muse is asking for serial number on launch. Most of the time this happens because of Hosts file on the machine.
Please go ahead and rename the hosts file on your machine and you should be all set. here are the steps for both MAC and Windows.
Windows:
1. Go to following location. C:\Windows\System32\drivers\etc
2. Rename the file "Hosts" to "hostsold"
3 Relaunch Muse and sign in with your Adobe ID, you should be all set.
MAC:
1. Go to Finder > Go > Go to Folder
2. Type /etc and hit Return
3. Rename the file "Hosts" to "hostsold"
4. Relaunch Muse and sign in with your Adobe ID, you should be all set.
Regards
Vivek -
Where do I go to receive my serial number for software I've purchased?
Where do I go to receive the serial number for the software that I purchased?
Where did you purchase your software from ? Was it a retail, educational or volume license software. Please provide more details so that we can help you further.
Thanks
Nikhil -
Can I use my serial number for Acrobat Pro VIII for Acrobat Reader XI?
I bought Acrobat Pro VIII several years ago. Can I use the serial number I received at the time to activate the professional functions in Acrobat Reader XI?
Adobe Reader's additional functions like ExportPDF and CreatePDF are subscription based and do not have a serial number basis.
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I have an iphone 4S and have a ringtine app. This app needs me to have a ringtone option in the left hand menu of my itines. I do not have a ringtone option.
I ahve tried to use the support website but as my itunes account is not on apple hardware, it is on a Dell laptop, I can not get a serial number and therefore can not progress. How do I get the necessary serial number to allow me to the support section?iTunes>Preferences(under the edit menu if using Windows)>General>Show>Tones.
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If I have my product code and cd for Adobe Creative Suite 5 can I obtain the serial number?
If I have my product code and cd for Adobe Creative Suite 5 can I obtain the serial number? I had the serial number on my college email which I can't access now that I've graduated.
adobe support might be able to help you,
contact adobe support, https://helpx.adobe.com/contact.html
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