Can't receive or fax from computer anymore since I switched from

Question

Verizon to Time Warner. Verizon was analog and in order to receive and send faxes I installed a 3 Com device between the phone jack and computer that would recognize a fax after two rings and automatically begin the fax reception.
Time Warner is digital and will not work with the 3 Com device, so we have to plug the phone line directly into the computer and because it is not stand alone will not receive or send faxes.
Saved $50 by transferring to TW but now can't fax--TW says they are working on it and 3 Com says they do not work with digital and nothing that does.
Any one have a solution?

Answer 1

...because what is not stand-alone, what won't send or receive faxes? Your computer's built-in fax/data modem?
Be careful about plugging your computer's built-in analog fax/data modem into a digital phone line. I don't know any of the technical particulars, but a google search using the following two phrases, "fax/data modem" and "digital phone line" would suggest that attaching an analog phone fax/data modem to a digital phone line may destroy the modem. That could be why you can't send or receive on it.
Even if Apple's built-in analog fax/data modem is resilient enough to not be damaged by the different technical physical characteristics of the line and its signaling, it would stand to reason that the on/off hook switch, dial tone, and incoming ring signal indications are probably an entirely different signaling format for the digital phone line than for the analog line, so the analog modem likely wouldn't recognize the digital signals and indications.
If you have attached your analog modem to a digital line, you might want to cart your computer to a friend's house that has an analog phone line, to see whether your computer's built-in modem is toast or not.