Can't receive SMS texts from non-iPhone users

My phone suddenly stopped letting me receive texts from non iPhone users yesterday. Since then, I have powered my phone on and off, reset the network, and power cycle. My mother has been in the hospital and I have to be here with her all day. I have no time to go to a verizon store. I've only had the phone a week and I'm really disappointed with this. Seeing my mom is in the hospital, I really need this to be working, but I'd don't even know of something else to try.

Ktoole, I can understand how frustrating this could be. How long has this been an issue? Have you ever been able to receive texts from non-iPhone users? Do you have iMessage on or off? Have you tried to restore the phone through iTunes?
SammuelP
VZW Support

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Not receiving SMS Texts from other iphone users

I am on Orange PAYG in the UK EVERY time I top up I will receive free Texts, Free down load allowance etc at he end of my free month I turn off my Mobile data so as not to use up my credit ( in a mater of seconds ) due to me having not mobile data running - I was able to receive SMS Texts from iphone users using imessage (my phone was recognised as being able to receive standard SMS Texts and would do so with no mobile data - until recently now this no longer seems to work Why Would This Be ?

Hey Snobol_PL1,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that can help you resolve the issue receiving SMS messages from iOS devices with your iPhone 4s.
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Cheers,
-Jason

IPhone can't send/receive photo texts from non-iPhone users

I've noticed a lot of other people with this same problem and so far nobody has a solution. I've tried resetting my iPhone 4 and was on the phone for an hour with AT&T last night to see if it was a problem on their end as someone else had mentioned. Nope. Basically, I can't receive any photos through text messaging (MMS) and I can't send any photos through text messaging with anyone who doesn't have an iphone. I used to be able to. Not anymore. Doesn't matter if I'm on wi-fi or cellular. I've checked to make sure I've got MMS on. I do. I've reset network settings, we've even switched radio towers to try that. Nothing.
Can someone help?

http://support.apple.com/kb/ts2755
I'm with AT&T IOS 6 and have no issue with MMS.
if that link doesn't help, call AT&T back and talk to a supervisor, as messaging is carrier related. Also make sure you have MMS turned on.

Why can't i receive photo texts from other IPHONE users

Why can't I receive photo texts from other iphone users

contact your carrier, your account may be having issues with MMS

No texts from non-iphone users

I can't receive text messages from non-iphone users, but they can receive my messages. I can get their phone calls. Can anyone help me out? This started later today.

Go to Settings>Messages and then make sure that Send as SMS, AND MMS Messaging is on. Some times it helps to have cellular data on as well. If this doesn't work, and it most likely is is a service problem. Contact them Immedality to get this fixed.

Can't send nor receive photos to/from non-iPhone users

I have Metro PCS and I have unlimited data and ever since I updated to iOS 8, I haven't been able to send picture messages to non-iPhone users. I have tried everything I've found online and nothing works. It was working PERFECTLY before we updated to iOS8! I could send picture messages to anyone without any problem. The rest of my family, who share the same family plan with me, can send pictures just fine (they're all android users). However, my sister and I, who are iPhone 5s users, can't send nor receive picture messages. Every time we try to send a pic to an android user, it immediately says not delivered. It doesn't even try to send it. And it's not a problem with my data because I can watch youtube videos with my 4g just fine. I even turn off the Wi-Fi to test it out and it works well. Does anyone know how I can fix this?

electronicsguy123 wrote:
i don't need to, everyone of my contacts has it. Plus every new contact/friend i've made in the last year or two has had it. maybe the apple fanbois here don't like to hear that.
I'm happy that it works for you. It may not be an option for the OP. It certainly wouldn't work for me as I have a fair number of friends with basic phones. Again, Whatsapp is only viable as a replacement for SMS if everyone you want to message is willing to download and use it. If everyone the OP knows is not wiilling to do that, they may need to resolve their existing problem.

How do I get imessage to send SMS texts to non iphone users?

I have read that I can use imessage to send and receive regulr SMS text messages to non iphone users; but, I can't seem to make it work. When I try to enter a mobile number of a non iphone user in the new text address bar and send anSMS text the adressee turns red and I get the following message:
Your message could not be sent.
4342496xxx is not registered with iMessage.
Does anyone have a suggestion? I've checked my preferences and any articles I could find but so far I can't find anything that helps. Thanks.

Hi,
As I said the Menu Item has disappeared in Messages but you can still get it to send SMS Messages via an AIM Account to a "Buddy" that is the phone number with a leading + 1 for the country code (although it was never rolled out world wide).
Uploaded with Skitch!
The Menu items in the Buddies menu (This is from iChat 5) do not appear unless the computer ius set to be in the United States.
They don't appear at All in Messages (whether the computer is set or not.)
This Info card to show it has numbers
Uploaded with Skitch!
I see you have eventually got there with willar's post.
For the points
8:21 PM Monday; October 8, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I received a text from another iPhone user who does not have an iPad, why did I receive the text on my iPad rather than my iPhone?

I have both the iPhone and New iPad and I was under the impression when sending a text it went from iPhone to iPhone or iPad to iPad. Also, if I send a text from my iPad to someone who only has the iPhone, it comes in on their iPhone. However, I received a text from an individual who only has an iPhone and it came to my iPad and never showed up on my phone...Which means had I not been at home I would not have known I had a text on my iPad???? How does it determine which device it will appear on?

You are probably right - I don't have my iPad with me and was confusing myself. But on the iPad it is receive at email addresses only.
Sending to the phone number will mean ONLY your iPhone gets the message. If you want it to go to ALL devices, then you should have them send to the email address associated with the AppleID you used to set up iMessage originally. Also set that email address up as your caller id on the iPhone so as you send out messages, people will reply to that and both your devices should get them.
Although Apple's notes indicate you should be able to do it - http://support.apple.com/kb/TS2755
what if you just type in a 10-digit phone number on the iPad instead of an email?
(I originally did all this with iOS 5.0, and I know then the number did not work on an iPad, but maybe with iOS 5 updates, it does now?)

Can't receive SMS messages from Verizon Iphone 6 user

I have had an iphone 6+ since it came out. I've had my imessages turned off for several months because it was eating up so much data (all of a sudden...never an issue with my 4s before my upgrade.). Just in the last day, I've noticed I have not been able to receive message from my husband, who also has an iphone 6+ wtih Verizon. I've never had an issue with receiving his messages before yesterday when they just stopped. It shows on his phone that it was sent via SMS on his phone, but nothing shows on mine. I called other family members with iphones and Verizon as well and they have said they have sent me messages as well with no response from me, but I never received them. What's the deal?
1. All are iphone users
2. All are on Verizon's network
3. Sporatic timing of non-retreival of messages
4. iMessages work, but I do not want to use them as it has already caused me to up my data plan twice since upgrading to a new phone.
5. I've restarted my phone several times with no improvement

Hi Yosef,
I had to delete every one of my apps that I transferred over from my 4s and I was still going over data. I used all the same apps from my 4s and in the same manner and frequency. (I tracked my data useage for 2 years and i never went over 2gb of data). I turned cell data off on EVERYTHING except for facebook which I check occationally and google maps. Once I turned imessages off, I wasn't getting overages. (but I had to increase my plan twice to insure that). Now I can't use the apps I used to have and can't use them except on wifi without going over my data allowance within a few days of my plan starting each month.
I've messaged some family members and they indicated that their messages to me were automatically changing to imessage, though i have had it shut off since October. I did restart my phone yesterday, but changed no settings, which is when I suddenly couldn't recieve messages anymore. All the previous threads were in SMS. Why would it change to imessage within an SMS thread just from a phone restart?

HT201222 Cannot receive texts from non-iPhone users

I have followed every instruction regarding text messages not being received. Non-Apple users texts are not reaching me.

Contact your carrier. SMS/MMS messaging is a carrier feature.

I can't receive my texts from my iPhone 4

why does my iphone let me send texts but I don't recieve them anymore. This has been happening for a month and expecially with other iphone 4 users

Hello there, CindyKaplan.
The following Knowledge Base article provides some extensive steps for troubleshooting your issue:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Not receiving texts from non iPhone users

Any ideas on how to fix this problem? I have called Verizon and they say it's nothing on their end. Help!!!

Try the following troubleshooting steps:
iOS Troubleshooting Messages
http://support.apple.com/kb/TS2755

Cannot send or receive photo messages from non iPhone users .

MY sister is having same issue with her phone no new updates overnight I could use this feature yesterday have tried everything I can think of please help

(Insert fact!) Nothing that KiltedTim provided you was incorrect. While your device may have needed and responded to a reset (which there is no such definition in iPhone troubleshooting as a hard reset), what he provided is still true. MMS is a carrier feature, and is controlled by their settings.

Can't receive text messages from other iphone users but can receive them from non-iphone users

I had to recently reinstall mavericks to my MacBook and suddenly I haven't been able to receive text messages from iphone users on my iphone. I can send them but not receive them. Recently I was able to receive a text from an iphone user who turned off his imessages before he texted me. That came through. Of course, this would be difficult to ask every iphone user i know to turn off imessages in order text me. I've also tried to turn off my imessage on my macbook, iphone and ipad and still can't receive them. Lastly, I've also tried resetting my networking settings and that didn't help either. Any suggestions???

I am having the same problem minus the fact that I don't have a Mac computer I just can't receive any messages from iPhone users and I can't turn my iMessage back on at all it keeps just turning it off every time I try to turn it on. any help would be greatly appreciated.

Does imessage charge money for texting to non-iphone users?

how about if its receiving an international text from non-iphone users?

You'd have to ask your network provider if there is any charge for receiving text messages. I know in the US some networks used to charge (I don't know if they do anymore), but in Europe you don't get charged to receive SMS.

Can't receive SMS texts from non-iPhone users

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