CAN'T RECEIVE VALIDATION CODE TO SEND PHOTO MAIL

Trying to send photomail from elements 11.  can't receive validation code.  Tried adding adobe to my address book didn't help.

Welcome to Apple Discussions!
Perhaps he composed the e-mail as an HTML e-mail. Unfortunately, Outlook messes this up, and doesn't even remotely verify as true HTML. It is closer to a Frontpage composition. Remind your sender, not everyone uses Outlook, and to read this
http://www.birdhouse.org/etc/evilmail.html
And stick to composing HTML e-mail only for others he knows has Outlook.

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