Can't recieve group texts/My Verizon Server issue

Purchased the Droid 4 last week and have been sent two separate group texts and can't recover what it sent to me.  I get the option to download it in the text box but when I hit it, nothing happens.  1 on 1 texts are fine and work like charm but when someone else has texted me and other people in a single text I can see what is said/sent.  Can someone please help because it is driving me nuts. 
Also when I try to log into "My Verizon" on the phone so I can track my data usage it gives me an error message once I sent my username and password telling me it can't connect to the server.  Anyone know how to solve this issue? 
Thanks in advance for an possible answers!

bblaustein wrote:
I still have my cellular data on when connected to the wifi network.
Do you have the auto switch on under the advanced wifi settings?

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