Can't Recover All Songs and Videos with new computer

well i used the check for purchases thing with my account when i got my new computer and itunes. but it only downloaded half the songs and videos like on the videos i bought 3 seasons of videos and it only gave me the odd number videos like 101,203,305,etc. so can someone help me and tell me how i can fix this because it won't let me use it again since i already used check for purchases.

The "Check for purchases" only works for items that have not already been downloaded. If the "missing" tracks and videos are ones that you successfully downloaded to your old computer, you have to copy them from the old computer to your new one yourself.
If the items in question were never successfully downloaded, contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them.

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