Can't recover backup files off of external hard drive. HELP!!! :(
Recently I had to restore my laptop to its factory settings. Before doing this I made a backup on my "2TB WD My Book Essential External Hard Drive", using a suggested back up program simply titled "Back Up Files". The file it made on it is called "MINWINPC" and it has 2 folders in it that are titled "backup Files 2011-12-08-042146" and "Backup Files 2011-12-08-051659". The second one is the only one with anything in it an application titled "Backup.1.exe".
here are the details of "Backup.1.exe":
File description: RestoreWiz Application
Type: Application
File version: 8.0.92.0
Product name: RestorWiz
Product version: 8.0.92.0
Copyright: Solft Thinks Copyright (C) 2008
Size: 2.93 MB
Date modified: 12/8/2011 5:17AM
WhenIi click on the "Backup.1" application it opens up recovery manager. It asks me what files I want to restore and where I want to restore my backup.
I choose OS( C: ). It then tells me the location my files will be restored to, C:\System Recovery files.
Then it starts scanning for files to restore. This lasts a minute or 2 before an error message pops up.
"Runtime error! program: G:\MINWINPC\backup.1.exe
This application has requested the runtime to terminate it in an unusual .
Please contact the application's support team for more information."
I click ok to have another message from Microsoft windows pop up that says
"RestoreWiz Application has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Does anyone have any suggestions on how to fix this problem? I would really like to get my backed up files back onto my computer
My System Information:
Manufacturer & Model: HP Pavilion dv7 Notebook PC/NM101UA#ABA
Type of Computer: Laptop
CPU: Intel Mobile Core 2 Duo T6400 @ 2.00GHz 73 °C Penryn 45nm Technology
Motherboard: Hewlett-Packard 3624 (CPU) 69 °C
Mem: 4.00 GB Dual-Channel DDR2 @ 398MHz (6-6-6-18)
HDD: 244GB Seagate ST9250320AS ATA Device (SATA) 33 °C 244GB Seagate ST9250320AS ATA Device (SATA) 38 °C Video: Generic PnP Monitor (1600x900@60Hz) 1024MB ATI Mobility Radeon HD 4650 (HP)
Sound: High Definition Audio Device IDT High Definition Audio CODEC Bluetooth Hands-free Audio Bluetooth St
OS: MS Windows Vista Home Premium 64-bit SP1
Monitor: Generic PnP Monitor on ATI Mobility Radeon HD 4650 (1600x900 60Hz) ;work res(1600x870 60Hz)
ISP: Suddenlink
My System Information:
Manufacturer & Model: HP Pavilion dv7 Notebook PC/NM101UA#ABA
Type of Computer: Laptop
CPU: Intel Mobile Core 2 Duo T6400 @ 2.00GHz 73 °C Penryn 45nm Technology
Motherboard: Hewlett-Packard 3624 (CPU) 69 °C
Mem: 4.00 GB Dual-Channel DDR2 @ 398MHz (6-6-6-18)
HDD: 244GB Seagate ST9250320AS ATA Device (SATA) 33 °C 244GB Seagate ST9250320AS ATA Device (SATA) 38 °C Video: Generic PnP Monitor (1600x900@60Hz) 1024MB ATI Mobility Radeon HD 4650 (HP)
Sound: High Definition Audio Device IDT High Definition Audio CODEC Bluetooth Hands-free Audio Bluetooth St
OS: MS Windows Vista Home Premium 64-bit SP1
Monitor: Generic PnP Monitor on ATI Mobility Radeon HD 4650 (1600x900 60Hz) ;work res(1600x870 60Hz)
ISP: Suddenlink
sooooo no one has any suggestions?
My System Information:
Manufacturer & Model: HP Pavilion dv7 Notebook PC/NM101UA#ABA
Type of Computer: Laptop
CPU: Intel Mobile Core 2 Duo T6400 @ 2.00GHz 73 °C Penryn 45nm Technology
Motherboard: Hewlett-Packard 3624 (CPU) 69 °C
Mem: 4.00 GB Dual-Channel DDR2 @ 398MHz (6-6-6-18)
HDD: 244GB Seagate ST9250320AS ATA Device (SATA) 33 °C 244GB Seagate ST9250320AS ATA Device (SATA) 38 °C Video: Generic PnP Monitor (1600x900@60Hz) 1024MB ATI Mobility Radeon HD 4650 (HP)
Sound: High Definition Audio Device IDT High Definition Audio CODEC Bluetooth Hands-free Audio Bluetooth St
OS: MS Windows Vista Home Premium 64-bit SP1
Monitor: Generic PnP Monitor on ATI Mobility Radeon HD 4650 (1600x900 60Hz) ;work res(1600x870 60Hz)
ISP: Suddenlink
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