Can't redeem iTunes cards. Message says connection failed.

I just purchased an iPad 2 and am unable to redeem iTunes cards today as of 8:30AM (PST). Could the millions of cards being pushed through have flooded the iTunes store, etc. Anyone?
jh
Merry

Hey Tag2006,
Thanks for the question. Are you experiencing this issue on a Windows computer? If so, the steps in this resource may help:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

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TS1292 can not redeem itunes card , have tried to get help like 6 times nothing suggested via trouble shooting page has helped and can not get a person to help

I can not get itunes card to work says inactive. have followed all trouble shooting and can not get through to support via email or phone

If the card hasn't been activated properly then have you tried taking it back to the store that you bought it from and asking them to activate it properly ?
How have you tried to contact iTunes Support ? You should be able to do so via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes. If that page doesn't load then have you tried clearing your browser's cache/history and/or tried a different browser ?

I can't redeem iTunes card

I can't redeem an iTunes card keeps telling me the card is already redeem

Hello Ana2075,
Thank you for using Apple Support Communities!
I would take a look at these steps in the article named iTunes Store: Invalid, inactive, or illegible codes found here http://support.apple.com/kb/TS1292
Make sure you've entered the code exactly as it appears on your card. If the code is illegible, try to enter the code as best as you can. Invalid code messages typically mean that the card activation number may have been mistyped. Read your code carefully. The following letters and numbers can look very similar:
The letter A and the letter H
The letter B and the number 8
The letter D and the number 0
The letter E and the number 3
The letter G and the number 6
The letter H and the letter W
The letter J and the number 1
The letter M and the letter N
The letter O and the number 0
The letter P and the letter F
The letter Q and the letter O
The letter Q and the number 0
The letter S and the number 5
The letter S and the number 8
The letter V and the letter U
The letter Z and the number 2
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
Cheers,
Sterling

Can't redeem itunes cards, itunes store redeem link seams to be malfunctioning

I can redeem my 45 dollar worth of itunes cards. My itunes store works fine but for some reason the redeem quick link isn't working. I have got the link to open but it shows me the text but even after iv entered the code the redeem button doesn't work. If their are any solutions I could realy use the help

I have a ITunes card which I bought from Costco as a 3pack. I used the first two okay. I just tried to redeem the third one but keep getting invalid even though I tried it various times using an assortment of letters or number that looked similar. I emailed the ITunes Support dept 3 times and to this day have not received a reply. I don't know what else to do because they don't have a phone number for their customer service. It seems they are ignoring my problem and do not want to credit me.

I am trying to buy gems for my games and it says purchase can't be completed. Already I redeem iTunes card. Pls help

I am trying to buy gems for my games ant it says purchase can't be completed. Already I redeem iTunes card.. Pls help

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1904 I purchased an iTunes card in the United States yesterday. I arrived home in the Bahamas today and tried to redeem the card but got an error message stating that I can only redeem my card in a United States store. How to redeem a card outside th

I purchased an iTunes card in the United States yesterday. I arrived home in the Bahamas today and tried to redeem the card but got an error message stating that I can only redeem the card in a United States store. How to redeem a card outside the US?

Sorry - iTunes cards can only be redeemed in the country in which they were purchased.
GB

TS3212 everytime that I try to connect my ipod to itunes, the message says that the program is not installed properly. I have had three I T techs help me re-install itunes only to continue to get this message. my computer sees the ipod, but itunes does no

everytime that I try to connect my ipod to itunes, a message says the the program is not downloaded properly and needs to be re-installed. I had three different I T techs do this and I get the same message each time I try to connect. can anyone help ?

This can sometimes be the result of a faulty/damaaged USB sync cable. Do you have another cable you could test it out with?
B-rock

TS1292 itunes card code says redeemed already what should i do?

my itunes card code says redeemed already what should i do i just purchased it?is my money lost

Where did you purchase it? Sometimes if you use a typo you may pull up another card.
iTS can see who redeemed it, but they may not give you details. Did you purchas this second hand or what?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

How can I verify credit of an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to)

Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens.

Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens. I have tried uninstalling & re-installing Itunes but this didnt help.
Does anyone have any ideas?
Thanks for your help.

I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply.

Why can I no longer install iTunes updates on my computer? I keep getting messages saying it fails, and to do it manually, but then I get popups questioning whether I have the authority to make these changes. And it never updates.

Why can I no longer install iTunes updates on my computer? I keep getting messages saying it fails, and to do it manually, but then I get popups questioning whether I have the authority to make these changes. And it never updates.

Make sure you are running as the Administrator of the Account.
Also... See this User Tip by turingtest2
Troubleshooting issues with iTunes for Windows updates

Every time I open my itunes a message saying an unknown error has ocurred with the following number -42110. how can I solve it?

every time I open my itunes a message saying an unknown error has ocurred with the following number -42110. how can I solve it?

Hello there, lgi00.
It can be so perplexing getting error messages when we are just beginning to launch a program. There is a pretty in depth Knowledge Base article that dives into many of the meanings to particular error numbers. See here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Under "Specific Conditions and Alert Messages: (Mac OS X / Windows)" there is the following explanation and guidelines to getting that issue resolved:
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
Thanks for reaching out to the Apple Support Communities for finding an answer to your question.
Cheers,
Pedro D.

HT1527 Can't open iTunes...windows connectivity test says that iTunes has stopped working - Date execution prevention has closed iTunes. What do I do now?

I can't open iTunes...Windows connectivity test says that iTunes has stopped working....Date execution prevention has closed iTunes.

If you update your QuickTime Player to the latest version, does that clear up the DEP errors in iTunes?

My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

My Itunes won't let me Redeem My card It says "We could not complete your iTunes Store request. An unknown error occurred (-1202). Please try again later." I need help please

Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps

Can't open my Yahoo email. Message says "connection to the server failed". Any ideas to get there?

Can't open my Yahoo email. Message says "connection to the server failed". Any ideas to get there?

Hi saghd,
I have an article for you that will walk you through some troubleshooting steps regarding this issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for using the Apple Support Communities!
Cheers,
Braden

Can't redeem iTunes cards. Message says connection failed.

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