# Can't reenable "Acrobat PDFMaker Office COM Addin"

While PDFing a document from Microsoft Word 2007 (using Acrobat 9), the process froze so I killed the Word process.
Afterwards, I found that the Acrobat menu is now missing when I open a Word document.
In "Word Options", the Acrobat PDFMaker Office COM Addin is disabled. However, I've tried renabling it with no luck - it remains disabled.
I've tried also adding the COM to the registry, and running a repair, as described at this web page:
http://acrobat.timhuff.net/?p=29
Neither worked for me.
Does anyone have any other ideas before I have to reinstall Acrobat?
Thanks,
P.

Hi Alice,
Unfortunately that didn't fix it for me, but I finally found a solution courtesy of a comment by "Joel" at this blog - I've rewritten it slightly here:
http://acrobat.timhuff.net/?p=29#comment-8787
Open Word 2007.
Click on the Word icon. Go to the bottom of the window that is opened.
Click Word Options.
In the window opened, click “Add-ins”.
On the body of this window, choose the Adobe string that appear under “disabled application add-in”.
This is the crucial part: go to the bottom of this window, instead of "COM add-ins", Choose "Disabled Items". (This is where I was going wrong.)
Click Go.
In the Disabled Items dialog box displayed, select the Adobe addin and click Enable, then Close, then OK.
Regards,
P.

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Feroze

Hi,
As the event log indicated, this is due to acrobat pdfmaker office com addin doesn't work well with Microsoft Word.
Or contact the support of Adobe and see if there is a known compatibility issue or not.
Regards,
Ethan Hua
TechNet Community Support
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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• Problem with Acrobat PDFMaker Office COM Addin

I have recently installed MS Office 2010 on my W7 system but find that the Acrobat addin for MS Word 2010 is not working -- it gives errors messages and recommends that I disable the addin.
This all used to work fine with MS Word 2007.
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Kelly,
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LoadedModule[13]=C:\Windows\system32\USP10.dll LoadedModule[14]=C:\Windows\system32\IMM32.DLL LoadedModule[15]=C:\Windows\system32\MSCTF.dll LoadedModule[16]=C:\Windows\system32\nvinitx.dll LoadedModule[17]=C:\Program Files\NVIDIA Corporation\CoProcManager\_etoured.dll LoadedModule[18]=C:\Program Files\NVIDIA Corporation\CoProcManager\nvd3d9wrapx.dll LoadedModule[19]=C:\Windows\system32\SETUPAPI.dll LoadedModule[20]=C:\Windows\system32\CFGMGR32.dll LoadedModule[21]=C:\Windows\system32\OLEAUT32.dll LoadedModule[22]=C:\Windows\system32\ole32.dll LoadedModule[23]=C:\Windows\system32\DEVOBJ.dll LoadedModule[24]=C:\Program Files\NVIDIA Corporation\CoProcManager\nvdxgiwrapx.dll LoadedModule[25]=C:\Program Files\Microsoft Office\Office14\wwlib.dll LoadedModule[26]=C:\Program Files\Microsoft Office\Office14\gfx.dll LoadedModule[27]=C:\Windows\system32\WTSAPI32.dll LoadedModule[28]=C:\Windows\system32\MSIMG32.dll LoadedModule[29]=C:\Program Files\Microsoft Office\Office14\oart.dll LoadedModule[30]=C:\Program Files\Common Files\Microsoft Shared\office14\mso.dll LoadedModule[31]=C:\Windows\system32\msi.dll LoadedModule[32]=C:\Windows\system32\SHLWAPI.dll LoadedModule[33]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1d f_6.0.7601.17514_none_fa396087175ac9ac\Comctl32.dll LoadedModule[34]=C:\Program Files\Common Files\Microsoft Shared\office14\Cultures\office.odf LoadedModule[35]=C:\Windows\system32\VERSION.DLL LoadedModule[36]=C:\Windows\system32\uxtheme.dll LoadedModule[37]=C:\Windows\system32\dwmapi.dll LoadedModule[38]=C:\Windows\system32\CRYPTBASE.dll LoadedModule[39]=C:\Windows\system32\CLBCatQ.DLL LoadedModule[40]=C:\Program Files\Microsoft Office\Office14\1033\wwintl.dll LoadedModule[41]=C:\Program Files\Common Files\Microsoft Shared\office14\1033\MSOINTL.DLL LoadedModule[42]=C:\Program Files\Common Files\Microsoft Shared\office14\MSORES.DLL LoadedModule[43]=C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSPTLS.DLL 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LoadedModule[75]=C:\Windows\assembly\GAC\Extensibility\7.0.3300.0__b03f5f7f11d50a3a\Extens ibility.dll LoadedModule[76]=C:\Windows\assembly\GAC_MSIL\office\14.0.0.0__71e9bce111e9429c\office.dll LoadedModule[77]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll LoadedModule[78]=C:\Program Files\Microsoft Mathematics Add-in\2.0\Word\Microsoft.Education.Mathematics.Common.dll LoadedModule[79]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System\c40ec0f4cd203c88029 8f94c0427dd54\System.ni.dll LoadedModule[80]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\222eb8aa336 953a6b0216db2b0c4770d\System.Drawing.ni.dll LoadedModule[81]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\dc5bb 74eefdbf954cdfb70dd534d5564\System.Windows.Forms.ni.dll LoadedModule[82]=C:\Windows\assembly\GAC_MSIL\Microsoft.Office.Interop.Word\14.0.0.0__71e9 bce111e9429c\Microsoft.Office.Interop.Word.dll 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LoadedModule[105]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.V28a60cc2#\f165 482199ea49be235ec53ad93e6889\Microsoft.VisualStudio.Tools.Office.Runtime.ni.dll LoadedModule[106]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.O5949707a#\6d99 2851fc846eac2e388d2348711376\Microsoft.Office.Tools.ni.dll LoadedModule[107]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.V883708cb#\bc02 fe4c18b7e176e9bee4c72ff4cb32\Microsoft.VisualStudio.Tools.Applications.Runtime.ni.dll LoadedModule[108]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.V1955d7fd#\cc04 39da7e5347e89d6586ce262c1f69\Microsoft.VisualStudio.Tools.Applications.ServerDocument.ni.d ll LoadedModule[109]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.Vf9a08577#\86f6 f20538156d2008fff97542e09765\Microsoft.VisualStudio.Tools.Applications.Hosting.ni.dll LoadedModule[110]=C:\Windows\system32\Secur32.dll LoadedModule[111]=C:\Windows\system32\SSPICLI.DLL LoadedModule[112]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\1204d7ae7e 0e637669e244a02b97983b\System.Drawing.ni.dll LoadedModule[113]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\d7d8 56d242ddc80d696aa425195e5252\System.Windows.Forms.ni.dll LoadedModule[114]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\nlssorting.dll LoadedModule[115]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Deployment\475303e 370c565f47cd7d159485f24d9\System.Deployment.ni.dll LoadedModule[116]=C:\Windows\system32\dfshim.dll LoadedModule[117]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\0523 c17527d811bdc9606a0c62145f3d\System.Configuration.ni.dll LoadedModule[118]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\771d4e20776373 ee95d2058b4d3f20a8\System.Xml.ni.dll LoadedModule[119]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Security\819aca5f3 26d35ce5f478c20366d0f5c\System.Security.ni.dll LoadedModule[120]=C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml.Linq\76b84571f 4497227f40c72e246939ac0\System.Xml.Linq.ni.dll LoadedModule[121]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.Oab3f8ec6#\0a3a f5db2975c482e98e96c99bb938af\Microsoft.Office.Tools.Word.Implementation.ni.dll LoadedModule[122]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.O4a946565#\a550 db8b700051717681470a0b2b07d3\Microsoft.Office.Tools.Common.Implementation.ni.dll LoadedModule[123]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.O854200f9#\a3df 0bec1a202ce176b839f788d40f44\Microsoft.Office.Tools.Common.ni.dll LoadedModule[124]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.Oeab01fba#\9d47 6070258253869ff6ca2201f33b54\Microsoft.Office.Tools.Word.ni.dll LoadedModule[125]=C:\Windows\assembly\NativeImages_v4.0.30319_64\Microsoft.O2eb0cc9a#\3994 dd35eb969eb2221f1886598f08cc\Microsoft.Office.Tools.v4.0.Framework.ni.dll LoadedModule[126]=C:\Users\kking\AppData\Local\assembly\dl3\D5O6KVBP.4TZ\YDKV3YJ1.QPK\2fd1 b7b3\d265be4b_e524cd01\PCREFindAddIn.DLL LoadedModule[127]=C:\Users\kking\AppData\Local\assembly\dl3\D5O6KVBP.4TZ\YDKV3YJ1.QPK\21e1 fe8e\00b3e430_67b7cb01\Microsoft.Office.Tools.Common.v4.0.Utilities.DLL LoadedModule[128]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll LoadedModule[129]=C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\x64\PDFMOfficeAddin.dll LoadedModule[130]=C:\Program Files (x86)\Microsoft Visual Studio 10.0\Visual Studio Tools for Office\x64\VSTOWordAdaptor.dll LoadedModule[131]=C:\Windows\system32\MSVCR100.dll LoadedModule[132]=C:\Program Files (x86)\Microsoft Visual Studio 11.0\Visual Studio Tools for Office\x64\VSTOWordAdaptor.dll LoadedModule[133]=C:\Windows\system32\MSVCR110.dll LoadedModule[134]=C:\Program Files\Common Files\Microsoft Shared\OFFICE14\USP10.DLL LoadedModule[135]=C:\PROGRA~1\COMMON~1\MICROS~1\VBA\VBA7\VBE7.DLL LoadedModule[136]=C:\PROGRA~1\COMMON~1\MICROS~1\VBA\VBA7\1033\VBE7INTL.DLL LoadedModule[137]=C:\Windows\assembly\NativeImages_v2.0.50727_64\stdole\be0906e176cf1f8ed8 1084df7042ee1c\stdole.ni.dll LoadedModule[138]=C:\Windows\system32\explorerframe.dll LoadedModule[139]=C:\Windows\system32\DUser.dll LoadedModule[140]=C:\Windows\system32\DUI70.dll LoadedModule[141]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7 601.17825_none_2b253c8271ec7765\GdiPlus.dll LoadedModule[142]=C:\Program Files\Microsoft Office\Office14\msproof7.dll LoadedModule[143]=C:\Program Files\Microsoft Office\Office14\MSOHEV.DLL LoadedModule[144]=C:\Program Files\Microsoft Office\OFFICE14\PROOF\1033\MSGR3EN.DLL LoadedModule[145]=C:\Windows\system32\MPR.dll LoadedModule[146]=C:\Windows\System32\drprov.dll LoadedModule[147]=C:\Windows\System32\WINSTA.dll LoadedModule[148]=C:\Windows\System32\ntlanman.dll LoadedModule[149]=C:\Windows\System32\davclnt.dll LoadedModule[150]=C:\Windows\System32\DAVHLPR.dll LoadedModule[151]=C:\Windows\system32\wkscli.dll LoadedModule[152]=C:\Windows\system32\cscapi.dll LoadedModule[153]=C:\Windows\system32\netutils.dll LoadedModule[154]=C:\Windows\system32\SFC.DLL LoadedModule[155]=C:\Windows\system32\sfc_os.DLL LoadedModule[156]=C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Csi.dll LoadedModule[157]=C:\Windows\system32\WINHTTP.dll LoadedModule[158]=C:\Windows\system32\webio.dll LoadedModule[159]=C:\Windows\system32\PSAPI.DLL LoadedModule[160]=C:\Windows\system32\WS2_32.dll LoadedModule[161]=C:\Windows\system32\NSI.dll LoadedModule[162]=C:\Windows\System32\netprofm.dll LoadedModule[163]=C:\Windows\System32\nlaapi.dll LoadedModule[164]=C:\Windows\system32\srvcli.dll LoadedModule[165]=C:\Windows\System32\npmproxy.dll LoadedModule[166]=C:\Windows\system32\HLINK.DLL LoadedModule[167]=C:\Windows\system32\WindowsCodecs.dll LoadedModule[168]=C:\Windows\system32\WINMM.dll LoadedModule[169]=C:\Program Files\Microsoft Office\OFFICE14\PROOF\MSSP7EN.DLL LoadedModule[170]=C:\Program Files\Microsoft Office\Office14\mscss7en.dll LoadedModule[171]=C:\Program Files\Microsoft Office\Office14\css7Data0009.dll LoadedModule[172]=C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\x64\PDFMWord.dll LoadedModule[173]=C:\PROGRA~2\Adobe\ACROBA~1.0\PDFMaker\Common\X64\ADOBEP~1.DLL LoadedModule[174]=C:\Windows\system32\COMDLG32.dll LoadedModule[175]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll LoadedModule[176]=C:\Windows\system32\apphelp.dll LoadedModule[177]=C:\Windows\system32\NetworkExplorer.dll LoadedModule[178]=C:\Windows\system32\EhStorShell.dll LoadedModule[179]=C:\Program Files (x86)\Google\Drive\googledrivesync64.dll LoadedModule[180]=C:\PROGRA~1\MICROS~1\Office14\GROOVEEX.DLL LoadedModule[181]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.61 61_none_0a1fd3a3a768b895\ATL90.DLL LoadedModule[182]=C:\PROGRA~1\MICROS~1\Office14\1033\GrooveIntlResource.dll LoadedModule[183]=C:\Windows\System32\cscui.dll LoadedModule[184]=C:\Windows\System32\CSCDLL.dll LoadedModule[185]=C:\Windows\system32\ntshrui.dll LoadedModule[186]=C:\Windows\system32\slc.dll LoadedModule[187]=C:\Windows\System32\StructuredQuery.dll LoadedModule[188]=C:\Windows\system32\actxprxy.dll LoadedModule[189]=C:\Program Files\Internet Explorer\ieproxy.dll LoadedModule[190]=C:\Windows\system32\thumbcache.dll LoadedModule[191]=C:\Windows\system32\SHDOCVW.dll LoadedModule[192]=C:\Windows\system32\ieframe.DLL LoadedModule[193]=C:\Windows\system32\OLEACC.dll LoadedModule[194]=C:\Windows\system32\SearchFolder.dll LoadedModule[195]=C:\Windows\System32\cscobj.dll LoadedModule[196]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\ACE.DLL LoadedModule[197]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\AGM.DLL LoadedModule[198]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\BIB.DLL LoadedModule[199]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\BIBUtils.DLL LoadedModule[200]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\Cooltype.DLL LoadedModule[201]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\JP2KLib.DLL LoadedModule[202]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\ARE.DLL LoadedModule[203]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\AdobePDFL.dll LoadedModule[204]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\AdobeXMP.dll LoadedModule[205]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\AXE8SharedExpat.dll LoadedModule[206]=C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\x64\PDFMEngine.dll LoadedModule[207]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\pdfsettings.dll LoadedModule[208]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\MPS.dll LoadedModule[209]=C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\x64\PDFPort.dll Sec[0].Key=LCID Sec[0].Value=1033 Sec[1].Key=skulcid Sec[1].Value=1033 State[0].Key=Transport.DoneStage1 State[0].Value=1 State[1].Key=DataRequest State[1].Value=Bucket=41559749/nBucketTable=4/nResponse=1/n FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Microsoft Word AppPath=C:\Program Files\Microsoft Office\Office14\WINWORD.EXE I recently ran into this with a bitmap in a 265 page document. I copied the bitmap to IrfanView and then back (I think that was the step -- I am already forgetting) and the copied it back. The problem went away. My student may look a bit more at the file -- I asked so I could give a more definitive comment here. The result I had suggests that it is a problem in WORD or the bitmap that WORD was using. Why WORD can deal with it and not Acrobat, I am not sure. However, when printing to the Adobe PDF printer there was not a problem, just with PDF Maker. • Acrobat PDFmaker 9 won't work with Office 2010 Acrobat is Adobe's powerful and long-running pdf handler. It's good software, but according to Adobe tech support in India, has known incompatibilities with Office 2010. We can't create pdf files from any Office document or spreadsheet. Adobe dropped the ball on this one, Office 2010 was out in beta for long enough for big developers like Adobe to get with the program. Avoid Acrobat 9 until Adobe fixes it. I see a lot of people commenting that they had Adobe Acrobat 8.xx Pro and it worked fine with Microsoft Office 2010. That was not my experience. I downloaded MS Office 2010 and had the latest update of Adobe 8 Professional. (Don't know which release that was, but I keep my Adobe programs automatically updated.) As soon as I tried to use Adobe Acrobat to combine Excel files into a PDF, the PDFMaker functionality failed. This is why I purchased Adobe Acrobat 9, because my previous version did not work with MS Office 2010. It was incredibly infuriating to find out that upgrading did not resolve my problem, nor would going back to the previous install of Acrobat 8 Pro work for me. So, Adobe cheated me out of$160 for no reason, and after spending 6+ hours uninstalling, reinstalling and all kinds of other nonsense, I still can't use my PDFMaker plugin.
The same thing happened with Adobe 8 and Microsoft Office 2007. The first version of Adobe 8 wasn't compatible, but then Adobe released a patch for Acrobat 8 that made it work with 2007. FOR FREE. I would say that we, the customers, have a reasonable expectation that the same should be done for Adobe 9, also at no extra charge.
There is no way in hell that I'm buying Adobe Acrobat 10. Adobe has been incredibly dishonest about this problem and they're not getting one more red cent of my money. I'd rather scan my documents to PDF or use the Distiller.
I'm quite sure I'm not alone in this sentiment, either.

I have a recurring issue with Adobe Acrobat Pro 11.0 COM Addin causing Microsoft Word 2013 to Crash.
I have tried to reboot
I have tried to "repair" Acrobat Pro v 11.0
I have uninstalled and re installed Acrobat Pro v 11.0
I have re-imaged my PC and re installed freshly Adobe Acrobat Pro  v 11.0 and MS Office 2013
None of the above solutions have worked. When converting a Word document to PDF using the Acrobat Ribbon It consistently causes MS Word to crash and when the restart of the application occurs the PDFMOfficeAddin.dll is disabled and even when I enable it the Acrobat Ribbon is not made available until a full PC reboot.
I am running:
Windows 7 Pro 64 Bit Version - Service Pack One
MS Office 2013

[discussion moved to Creating, Editing & Exporting PDFs forum]

• Acrobat Std/Pro 8 addin for Outlook causing causing corruption of email graphics & pollution of Outl

Our IT Support team, in conjunction with Microsoft Premier Support, has been investigating reports of email messages not correctly displaying graphics. Microsoft Premier Support has identified the Adobe PDFmaker addin for Microsoft Outlook as the cause.
When active, the Adobe PDFmaker addin stops Outlook from clearing it's temporary working folder, resulting in this folder becoming 'pollulted' over time, and ultimately affecting the ability of Outlook to use the temporary working folder for caching graphics received in emails.
(Note: our testing has been performed with Adobe Acrobat Standard / Professional version 8.1.2 and Microsoft Office Outlook 2003 SP2 and SP3 running from Windows XP SP2)
Steps to replicate
==================
1. Ensure Adobe Acrobat Standard or Professional is installed to the machine
2. Ensure Microsoft Outlook is closed
3. Identify the location of your Outlook temporary working folder. This information can be obtained from the registry key: HKEY_CURENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
4. Using Explorer, delete the contents of the Outlook temporary working folder (eg. C:\Documents and Settings\username\Local Settings\Temporary Internet Files\OLK91)
5. Once the Outlook temporary working folder is empty, open Microsoft Outlook, and open an email message containing graphics
6. Observe that the Outlook temporary working folder now contains the supporting JPG images that are loaded by the email :
7. Close Microsoft Outlook
8. Wait for 30 seconds, and re-open Microsoft Outlook
9. Re-open the same email message containing embedded graphic images, confirm that the graphics are correctly displayed.
10. Close the email, then close Microsoft Outlook
11. Observe that the Outlook temporary working folder now contains a second copy of the supporting JPG images that are loaded by the email
This is a bug. The expected behaviour of Microsoft Outlook would be that the above files should be automatically deleted from the Outlook temporary folder when the email is closed.
With continued use the Outlook temporary folder will continue to grow as the user opens & closes emails with embedded graphics, as the files in this folder are not being automatically deleted when no longer accessed by Microsoft Outlook. Eventually this will affect the performance of Outlook and ultimately result in the graphic images not being displayed in any email messages.
The Workaround
==============
Microsoft have recommended the below registry entry be modified in order to rectify this issue:
The value of the LoadBehavior key needs to be changed from "3" to "2" to disable the Adobe PDFMaker addin from Microsoft Outlook.
We have tested Microsoft's recommendation and confirmed that it resolves the above symptoms.

William,
Thanks for the report. May I ask that you file a bug report so that
Adobe will be officially aware of the issue and fix. Maybe it will be
fixed or the solution posted in the knowledgebase.
Mike

• I just downloaded Acrobat XI and the addin options is not showing up for Access 2010

Acrobat XI Pro/Standard doesn't support MS Access 2010:  http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Third-party version/ Acrobat Version (ship  date)
Acrobat 6
(April 2003)
Acrobat 7 (January 2005)
Acrobat 8
(November 2006)
Acrobat 9 (July 2008)
Acrobat X (November 2010)
Acrobat XI (October 2012)
MS Access
Office 97
x
x
x
x
x
x
Office 2000 (Office 9)
N/A

x
x
x
Office XP (Office 2002/Office 10)
N/A

x
x
Office 2003 (Office 11) (11/17/03)
N/A

x
Office 2007 (Office 12) (11/30/06)
N/A
N/A
√ (8.1)

x
Office 2010 (Office 14) 32 bit
x
x
x
x

x
Office 2013 (Office 15) 32 bit
x
x
x
x
x
x

• PDFMaker Office 2010 fails while creating the PDF

I have a Window 7 laptopn with Office 2010 Adobe Acrobat 8.2.5. Slect create PDF button on tool bar and process starts but hangs while "onverting to PDF". Error occurs in MS Word, Excel & Powerpoint. System has worked fine up unitl a week ago. PDF creation in MS IE 8 have never worked but the Office suite ahs always worked.
Anyone any suggestions ?

Hello there,
I'm sorry you're having trouble. Unfortunately, this forum is exclusively for questions about Acrobat.com (www.acrobat.com); we're not able to help with questions about problems with other Adobe products and services. Here are some links that may be more helpful:
Acrobat Help and Support:
Acrobat Users' moderated forum:
www.acrobatusers.com/forum
I recommend posting this question to the Acrobat Users' forum, where there are many helpful and knowledgeable participants. I'm sorry not to have more specific advice for you! Best of luck.
Kind regards,
Rebecca

• Acrobat PDFmaker is ignoring hard page breaks in Word docx

I'm working with a client's Word docx file which is formatted almost entirely with tables and uses hard page breaks throughout. When the document is exported to a PDF using Acrobat PDFMaker, some of the hard page breaks are rendered but some of them are completely ignored. In those cases, section breaks, extra spaces and anything else is ignored, too. It simply runs the table and/or text together as if there was nothing between them. I'm totally baffled. I turned off all widow/orphan control and keep options.

Glad you found a solution. I am not quite sure what you did or why what was suggested did not work. If you can ever post a document or part of such that demonstrates the problem and the inability of Acrobat to resolve it, I would be interested (a learning process!).
In terms of WORD, I have seen many forms that folks create in WORD and have similar problems. In many cases they like to use as much of the page as possible. When I try to print the form on my printer, or even view it, it is generally messed up. This WORD form aspect is similar to the book issue you have mentioned. It is characteristic of the reflow of word processors based on the printer metrics.
You might find this link (http://office.microsoft.com/en-us/word-help/preserve-original-appearance-for-viewing-or-pr inting-HP005189614.aspx) helpful in maintaining the layout. In OFFICE 2007 use of printer metrics was turned off by default in the Options>Advanced>Compatibility. I believe they turned it back in with later updates and versions. The article also mentions the issues with various fonts and the need to embed fonts. Unfortunately, the newer versions of WORD do not embed the fonts of vector graphics.

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