Can't register Acrobat X Pro

Question

Phone support sends me to chat chat doesn't respond. How do I get the software registered. I have 2 other copies of acrobat pro that registered previously w/o problem I also registered Dream Weaver w/o problem. In the past when I needed customer service I actually got issues immediately resolved. What the @%*! happened to Adobe?

Answer 1

If you read the full text of my posts you should understand that this
was MOSTLY NOT about what appears to be a fraudulent copy.
It is mostly about the deterioration of Adobe Customer Service when
compared to my previous experiences with Adobe.
Apparently you (but not other customer service options) have the
experience or training to let me know:
1) it has "nothing to do with Canada" (other software from other
companies have versions limited to specific geographic areas so the
question seems valid and even if it wasn't, the customer deserved an answer)
2) that likely this is a case of fraudulent activity (which I suspected
when the product couldn't be registered. Ebay has been contacted)
To respond to some of the things you say:
1) I believe that somewhere (if not in my post on the forum, I'm sure
was included in the initial Chat), I said that I had a copy of Acrobat X
Pro registered, from which one could assume possession of valid media,
in which case all I needed was a Serial #.
But thanks for letting me know that Adobe no longer sells Acrobat X Pro
Licenses. Since I already had a copy (for which I paid full freight) my
purpose was merely one of convenience to have on another machine I use
here in the house.
2) you say the Agents I dealt with Could not provide the "reason" for an
invalid Serial#, and yet you are able to list the possibilities and
probabilities here yourself. It seems unlikely that a properly trained
agent would be incapable of same (Which would have provided some
supporting evidence when attempting to get a refund from Ebay).
3) "but there is not much that Adobe can do other than to warn potential
customers about the problems with dealing with unknown, non-authorized,
software resellers." Clearly I was not asking for any remedy of any sort
from Adobe for fraudulent software.
What is also clear is that Customer Service has been lacking at every
step in this episode. Including here. Rather than digesting what is
presented, you make the assumption that I have unreasonable
expectations. In fact I only expect what my customers expected of me
before I retired and closed my business. It seems almost impossible any
more (anywhere) to have a Customer Service Experience in which an Agent
devotes the time and effort to first hear or read the information
presented, digest it, ask clarifying questions as needed, and provide
appropriate responses. In the not so distant past, I had that experience
with Adobe.
If I get your drift appropriately, I should no longer base my
expectations of Adobe on past performance. So goes the world.
It is just a shame that Adobe can build Premier software but can't
provide matching Customer Service (not to be confused with product
support which is generally top-notch).