Can't register and can't get rid of the "Let's get started" pop-up

I was trying to register my wife's iPad, using her iTunes account. It said that the ID didn't match the password no matter what I did, including resetting the password several times.
What is odd, is that we were able to download apps directly to the iPad by typing in the new password on the iPad. In other words, iTunes seems to recognize the iPad, the account and the password, but it keeps asking us to register the iPad each time we try and sync. So, it seems to be partially registered.
Any ideas? I would hate to have to reset everything and start from scratch. Not sure how to do that anyway.
thanks,
Cliff

There's really no way of getting rid of the "Let's Get Started" screen. It's just a side effect of buying a used iPad from the Black Eyed Peas.

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