Can't register email address

Hi there.
I have 3 email addresses, two of them worked well in messaging but the 3rd one doesn't seem to work. these are the details:
imap.cs.ucl.ac.uk, port 993 (TSL)
smtps.cs.ucl.ac.uk, port 587 (STARTTSL)
i tried to do it online and on the phone, too.
thanks for your help

Phone EE to delete you old a/c. Then you will be able to create your new 1. Stupid, innit? They can't do this auto when you upgrade.

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 Couple of iPhones and an iPad

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Can't register email address

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