Can't register my CS4 after computer crash
My old computer crashed and I got a new computer. I installed CS4 from the origional discs and it will not let me register. It says I have an invalid serial number. The discs were an upgrade from an older version of Flash when I bought it a couple years ago.
I am sorry I did not give much info in the beginning. I had to dig up dates and product info from an old backup I had made while using my old computer. Thanks for your help with this.
On 2/19/2009 i bought an upgrade from Flash Studio (I don't know the version number) to Adobe Creative Suite 4 Web Premium. I upload the Adobe Creative Suite 4 Web Premium on my computer from the discs I received, it found the Flash suite and confirmed the update and the Adobe Creative Suite 4 Web Premium all worked.
That computer crashed this winter and I installed Adobe Creative Suite 4 Web Premium on a new computer runnung WIndows 7 Professional using the origional discs. When I tried to register the Adobe Creative Suite 4 Web Premium it accepted the serial number from the case with my discs and asked to select a product that you already own:. There is not a Flash Studio listed and when I enter the serial number from the Flash Studio I had saved it did not accept it. I ended up using the option to use it for a trial period. It worked just fine for the trial period on my new computer. That time is now up and I can no longer access any of the Adobe Creative Suite 4 Web Premium programs. In need to know how I can get i registered andt working.
Similar Messages
-
Can't reimport some music after computer crash
I am unable to re-import some of my music following a computer crash. One or 2 albums won't import because it says is can only import unprotected wma files. The album that I am trying to re-import that is giving me the error WAS PURCHASED FROM THE ITUNES STORE several years ago!!!!! I have had several computer crashes over the years, and I have all my music backed up, but every time I reload Itunes and re-import my music, I lose a few albums or songs. Please let me know how I can re-import that music that is legally mine!!! thanks!
Try double clicking on them in iTunes and see what happens. If I'm not mistaken, a dialog box hould pop up saying that the songs are not authorized for the computer or something along those lines. You will need to go to the iTunes account area and log in (you may have this option in the dialog box that may pop up). I'm sorry, it's been awhile since I needed to authorize a computer for my songs.
-
My computer crashed and has recently been reformatted and unfortunately itunes has been deleted. I don't have my itunes backed up anywhere but i did manage to retrieve it when a similar thing happened a couple of years ago. Unfortunately the link is now outdated so i wonder if someone can send me information or instructions on how to reload my itunes library from my ipod.
I have an ipod classic 160gb and Windows xp on computer.
Thanks .. :-)hi guys
try this
http://youtu.be/FtRFsX6FBVo
hope this helps
let me know ok thanks madforit -
Unable to open a CS file in CS4 After Computer Crash
Can anyone offer any help.
I was using my computer with my indesign CS files open, when the graphics card broke on the motherboard - I now have removed the Disk Drive and have it in a cradle attached to a new computer.
Trouble is I can not open the files on my new comp on CS4 - it states "The file is already open by another user or application, the file may be stored on a network server and can not be used until the user closes it"
I have made sure that all files on the old drive are available via the security tab to the new machine - I have also made sure each individual file is able to be used by the new comp.
It seems that the file is in use and I do not know how to resolve it. I have found references to the fact the file may be locked in the preference file but I do not seem able to locate it in a satisfactory way (if thats in fact the problem)
Its probably complicated as the crash occured on the other drive not the main drive where the CS4 software is located
Can anyone offer any advice?
Many thanksACTUALLY HERE IS THE FULL PROCESS:
Prerequisites
Log on as an administratorYou must be logged on to Windows as an administrator in order to change security permissions for a file or a folder. If the computer is your personal computer, you are likely already logged on with an administrator account. If the computer is part of a network at work, you might have to ask the system administrator for help. To verify that you are logged on to Windows with a user account that is a computer administrator, visit the following Microsoft Web site:
http://support.microsoft.com/gp/admin
Start Windows XP Home Edition in safe modeIf you are running Windows XP Home Edition, you must start the computer in safe mode, and then log on with an account that has administrative rights in order to access the Security tab. Access to the Security tab is required in order to change security permission. If you are running Windows XP Professional, you do not have to start the computer in safe mode. For more information about how to start Windows XP in safe mode, click the following article number to view the article in the Microsoft Knowledge Base:
304449 How to start the System Restore tool at a command prompt in Windows XP
Disable Simple File Sharing in Windows XP ProfessionalIf you are using Windows XP Professional, you must disable Simple File Sharing. By default, Windows XP Professional uses Simple File Sharing when it is not joined to a domain. For additional information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
307874 How to disable simplified sharing and set permissions on a shared folder in Windows XP
To take ownership of a file or a folder
How to take ownership of a fileYou must have ownership of a protected file in order to access it. If another user has restricted access and you are the computer administrator, you can access the file by taking ownership.
To take ownership of a file, follow these steps:
Right-click the file that you want to take ownership of, and then click Properties.
Click the Security tab, and then click OK on the Security message (if one appears).
Click Advanced, and then click the Owner tab.
In the Name list, click Administrator, or click the Administrators group, and then click OK.
The administrator or the administrators group now owns the file.
To change the permissions on the file that you now own, follow these steps:
Click Add.
In the Enter the object names to select (examples) list, type the user or group account that you want to have access to the file. For example, type Administrator.
Click OK.
In the Group or user names list, click the account that you want, and then select the check boxes of the permissions that you want to assign that user.
When you are finished assigning permissions, click OK.
You can now access the file. -
How deactivate Web premium CS4 when I can't get into my old computer (crashed)?
Hi,
At Adobe's website it says:
"What happens if my computer is stolen or damaged and cannot be repaired?
If your computer is stolen, damaged beyond repair or the hard drive is completely re-imaged, the activation will be lost. In either case you can install and start using the Adobe product on your new computer, which will automatically detect the problem if you already had two computers activated. The activation process will guide you through the new activation, even if the prior computer is no longer available."
My computer has crashed but Adobe has not detected this, so I can't install my program on my new computer. What do I do?
Thank you for answering! :-)
//MildaHi!
There was no problem installing it on my new computor, but it says that i have to deactivate my earlier installation (within 30 days) since i have already installed it on two compters (i need to have the program on both my lap top and my stationary computer)
Milda
Skickat från min iPhone
7 jun 2012 kl. 14:07 skrev "Bob Levine" <[email protected]<mailto:[email protected]>>:
Re: How deactivate Web premium CS4 when I can't get into my old computer (crashed)?
created by Bob Levine<http://forums.adobe.com/people/BobLevine> in Creative Suites Windows - View the full discussion<http://forums.adobe.com/message/4472862#4472862 -
Reinstall Acrobrat Pro X. Can't reinstall Acrobat Pro X after computer crash
I am trying to reinstall Acrobat Pro X after a compter crash. I enter the correct serial number but then get asked to select a prior product, in my case Acrobat Pro 9, and enter the serial number (this is the number that appears in my account), but there is nowhere to enter the serial number. And if I try to reinstall Pro 9 it won't let me. Do I have to deinstall Pro X first, or what? ALl input welcomed, thanks. Shanter
Thanks Bill, that seems to have done the trick. I am now successfully
reinstalling Pro X.
2014-10-14 21:10 GMT+02:00 Bill@VT <[email protected]>:
Reinstall Acrobrat Pro X. Can't reinstall Acrobat Pro X after
computer crash created by Bill@VT
<https://forums.adobe.com/people/Bill%40VT> in *Acrobat Installation &
Update Issues* - View the full discussion
<https://forums.adobe.com/message/6825647#6825647> -
Missing Mercury Playback Engine GPU Acceleration after computer crash. How can I get it back
Hi, I'm missing Mercury Playback Engine GPU Acceleration after computer crash. How can I get it back? I had my husband update my graphic driver. How what do I do? When I check the project settings > general, it still has the field of Mercuy Playback software only grayed out.
restart your computer and retry.
if that fails and you have a mac and premier, How to Enable Premiere Mercury Playback GPU Acceleration CUDA on iMac -
I followed directions to restore ipod contents to iTunes after computer crashed Now my ipod is dead. iTumes does not recognize it; the device is not showing in the left pane.Can I do something?
Try:
iOS: Not responding or does not turn on
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Having trouble reinstalling Photshop Element6 after computer crash
Trying to reinstall Photoshop Element
6 after computer crash.In middle of installation it asks me to insert diak1.I only have the one disk and it's already in.What do I need to do?
\tYou need to uninstall PSE before you can reinstall it. It sounds like you didn't properly remove it. Use control panel in windows. PSE for windows doesn't do repair installs.
-
Can I install Flash CS4 after installing, activating & updating Photoshop CS5 ?
Can I install Flash CS4 after installing, activating & updating Photoshop CS5 ?
Sure. I have Flash 8, CS3,4,5 all installed and each will run.
-
Can I restore music from my ipod to computer after computer crash?
My computer crashed and all information including all ipod music is gone. It is still on my ipod ... can I download from my ipod to the computer or do I need to reinstall all music and downloads? I am not computer savy so answer in simple words please! Yes, I am past my warranty period too.
ThanksYou can't sync or drag your non iTMS music back directly from an iPod to iTunes. The transfer of non iTMS content is designed by default to be one way from iTunes to iPod, the transfer of purchased content has recently been introduced with iTunes 7. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. As iTunes 7 is just out some of these may not have caught up with it yet though I haven't experienced any problems with the Mac software I use.
YamiPod Mac and Windows Versions
iGadget Windows Only
iPodCopy Mac and Windows Versions
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
CopyPod Windows Only
For more on the new function in iTunes 7 look under under File>"Transfer Purchases from iPod" which transfers iTMS purchases. A paragraph on it has been added to this article: How to use your iPod to move your music to a new computer
If your iPod is set to update automatically take care when connecting back to your computer and an empty iTunes. You will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, press *No* (or "Cancel" if you are using iTunes 7). Pressing "Yes" (or Erase and Sync in iTunes 7) will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. In iTunes 7 Check the "manually manage music and videos" box in Summary then press the Apply button. Don't uncheck Sync Music it will be unchecked by default when you choose the manual setting: Managing content manually on iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again. I would also advise that you get yourself an external hard drive and back your stuff up in case you have problems again. External drives are comparatively inexpensive these days and you can get loads of storage for quite a small outlay. -
Can't Activate PRE9 and PSE9 after computer crash
Can't Activate PRE9 and PSE9 after computer crash
You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
To get help now click here for product support -
[SOLVED] X can start after computer crash
My computer crashed and restarted it self when were using GNOME 3,
and no I can't start X anymore. It says:
Fatal server error:
no screens found
From the Xorg log file I found:
(EE) RADEON(0): [dri] RADEONDRIGetVersion failed because of a version mismatch.
[dri] This chipset requires a kernel module version of 1.17.0,
[dri] but the kernel reports a version of 2.12.0.[dri] Make sure your module is loaded prior to starting X, and
[dri] that this driver was built with support for KMS.
[dri] Aborting.
Followed by:
(EE) Screen(s) found, but none have a usable configuration.
Last edited by Hibernate (2012-03-30 17:15:36)Humm, the update was published 20 minutes before my post,
the update should have been fetched by
pacman -Syyuu
pacman -S `pacman -Q | cut -d ' ' -f 1`
But I system update now fixed the problem instantly. -
Reinstalling software after computer crash, requiring activation key
Hi, want to know how to receive a product key for the license of my adobe cs3 package which I bought approx 3 years ago, Im a student and
require this information, the reason for this is that after my computer crash I have had to buy new one and wanting to reinstall my software.Hi, want to know how to receive a product key for the license of my adobe cs3 package which I bought approx 3 years ago, Im a student and
require this information, the reason for this is that after my computer crash I have had to buy new one and wanting to reinstall my software.
From your registered products on your account, the disc package, some place where you wrote it down and kept it safe. If non of this applies and you didn't take care of your serial, then nobody can help you, not even support. They don't know, either, what you haven't told Adobe in teh past.
Mylenium -
Trying to reinstall photoshop cs5 after computer crash
i need to reinstall photoshop after a computer crash. i inserted the cd, accepted the conditions, but am unable to enter the product code. Can enter numbers, but not letters. I am assuming this is because this is a student/teacher edition. What do I need to do in order to reinstall Photoshop?
Thank you,
JedIt sounds as if you are trying to enter your product code and not your serial number. If your software is registered then please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW for information on how to locate your serial number.
If you have not registered your software then please see http://forums.adobe.com/message/4635085#4635085 which discusses how to obtain your serial number from your product code.
Maybe you are looking for
-
Recommendation for a new feature - alert when an important email arrives
Why can't I set my iPhone to give me an alert when an important email arrives? This new feature would alert me when I get an email from a predetermined sender or subject line. AOL offers this feature. Why can't my iPhone do it too? The phone woul
-
Unable to update to Camera Raw 6.7.1 in CS5
I am trying to update to Camera Raw 6.7.1 in CS5 I downloaded form this link: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5603 Howver, after download and unzip the folder says it is the update for version 7.1 which will not work for CS5.
-
Export to PDF in CS4 does not include TrueType glyphs
I created a Indesign CS4 document with Times (a Mac OS system font), inserted some glyphs such as 1/2 or 1/4, and exported it as a PDF. The glyphs however are not rendered properly - they appear as boxes. If I print the file to my printer or print to
-
Acrobat Pro 9.5.2 locking up
On a mac running OS 10.6.8 my Acrobat Pro 9.5.2 locks up with a transparent gray box. The only way out is to Force Quit the program. I also have Acrobat 7 loaded (but not running) as this version of Acrobat works. Do I need to deinstall both and rein
-
Document number-PM order confirmation by IW41
Hi, For PM work order confirmations, I want to fetch the document number. In which table can I find the document number stored? I found it in AFRU-CATSBELNR, but only for CATS confirmation. For confirmation of work order through IW41 transaction, is