Can't Reinstall Illustrator

I use a MacBook Pro running OS 10.5.2. Some time ago I had After Effects CS3 installed on this machine. I since uninstalled it and then promptly lost the disk
Yesterday, after numerous freezes while using Illustrator CS3, I decided to uninstall Illustrator and then try to reinstall it.
My problem is this: When I try to reinstall Illustrator, the Setup App refuses to proceed without an After Effects CD (even though I've specified for Illustrator alone to be installed). I don't have the CD any more. What should I do?

:) Thanks for the advise.
Regardless, I found the CS3 Clean script on this site and it did the trick.

Similar Messages

How can I reinstall Illustrator CC? It says it is already downloaded.

I need illustrator today , i put my evaluate version on the garbage, and now i pay for the new and i can't used it ! it says i already download !

Leommc please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Adobe Illustrator CC.

How can I reinstall illustrator CC and photoshop CC in another language

I have a dutch version of Photoshop CC and Illustrator CC.
I want a englisch version instead.
What can I do ... I cannot find deinstall and i cannot find the choice of language of the apps
Hope somebody can help me ;-)
IngeSch

Please see Adjust the install language | Creative Cloud applications | CCM -http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html for additional details.
Please refer to: Re: Photoshop CC change language installed
https://forums.adobe.com/message/4492203
Hope it helps you.
Regards
Rajshree

Can't reinstall illustrator CS5.5

Hi all,
Need some help! I installed illustrator CS5.5 few months back and it worked fine. One day system prompted me some error when I open illustrator again, didn't manage to print screen but i remember is something about C++. So I uninstalled the illustrator and try to reinstall with same DVD, same serial number, but upon the end of the installation it prompted:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 3 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 Plugin to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
Anyone know what's wrong with it? I need to use illustrator badly for my job.

Hi kellivz,
Please share the installer logs. These could be found at :-
Win - Program Files\Common files\Adobe\Installers\Adobe Illustrator CS5.1 15.1 <Date>.log
Mac - /Library/Logs/Adobe/Installers/Adobe Illustrator CS5.1 15.1 <Date>.log
Thanks

Can i reinstall illustrator?

Hi guy's,
I downloaded Illustrator from the downloadcenter but it failed to open. So i unistalled it to download it again, thinking something had gone wrong, but now i can't install it anymore. It keeps saying I already installed illustrator and that it's up to date. I haven't worked with illustrator before, but have my first lesson tomorrow and need an installed version to start...!
Thanks! Lou

Lou,
There seems to be a scary number of cases like yours reported here. Unfortunately, we are just non Adobe people like yourself.
Maybe your best chance is to go to this page and click I still need help, then try to start a chat/phone call to an agent:
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
I will try to alert of the the Adobe staff to get a solution posted, or at leadt an Announcement about the issue and how to approach it.

How can I reinstall Illustrator CS5

I am working on a 64-bit laptop with Windows 8.1. After downloading the software via Adobe Licensing I unzipped the downloadfile but installing failed. What can I do about this to be succesfull. Herman de Gier.

Do you have a screen shot of the error message that we can use for reference? Product installation could fail because of following concerns :
1) Antivirus software working in the back end that could the installer to interrupt the installation procedure.
2) Some third party services running in the background .
Please make sure that the AV is off and turn of all the Third party services and try again.

I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?

I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?

CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Ever since i "upgraded" to yosemite i can't run illustrator (i'm getting a plugin error "Photoshopimport.aip" and "PhotoshopExport.aip" message... i've tried to get support (no longer available for cs4 design premium!!!... i've uninstalled and reinstalled

ever since i "upgraded" to yosemite i can't run illustrator (i'm getting a plugin error "Photoshopimport.aip" and "PhotoshopExport.aip" message... i've tried to get support (no longer available for cs4 design premium!!!... i've uninstalled and reinstalled... the problem persists... can anyone at adobe provide guidance, orientation, help?... thank you kindly,
bob kincey
[email protected]
[email protected]

Some people have reported success with opening Photoshop before opening AI. Some how the aips are registered there and are then available to work in AI.

How can I reinstall my Adobe Illustrator CS5 on my iMac?

How can I reinstall my Adobe Illustrator CS5 on my iMac? It was inadvertently moved to the trash and deleted.

CharliEiko,
You should make sure it is properly uninstalled.
I believe you may do that by running the Cleaner Tool.
http://www.adobe.com/support/contact/cscleanertool.html

Out of memory message in Illustrator. Now Illustrator won't launch. Can I reinstall?

I was working on a very detailed illustration in Illustrator and got an out of memory message. I ended up forcing Illustrator to quit. Now Illustrator won't launch. In the Adobe Creative Cloud, can I uninstall Illustrator and reinstall without having to pay extra?

Kathy,
I believe you should reinstall using the full three step way:
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

I installed illustrator but lost it in a computer "restore" function, can't reinstall?

I installed illustrator but lost it in a computer "restore" function, can't reinstall?

Run the Creative Cloud Cleaner Tool, try again.
Mylenium

Can't save illustrator file with text. Can't update, uninstall or reinstall.

I suddenly cannot save a simple illustrator file that contains any text. Also, I am unable to update, uninstall or reinstall illustrator. This is frustrating when you have projects due. Mac Mini - OS X 10.8.3

Run the Creative Suite Cleaner Tool, reinstall. Also check your fonts. You probably have a "bad" font i nthere somewhere that is corrupting all font operations.
Mylenium

Reinstalled Illustrator CS2 but can not activate

HELP! I replaced my computer and reinstalled Illustrator CS2 (works fine for me, I don't need an upgrade) but it won't allow me to activate over the internet and when calling the activate over the phone it simply tells me to go to the adobe.com/go/activate site.
This of course tells me to uninstall and reinstall. That is not the issue.
How do I keep this program to which I paid for, active now that I have re-installed it on my new computer?

laurens,
Adobe has stopped the activation servers, so you need to go to this Adobe page and use the non activation CS2 version(s) along with the relevant replacement serial number(s):
https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2%5Fdownloads
If you have the Premium suite, you will have to download Acrobat and GoLive separately.

After using an ExtendScript (via ESTK) Illustrator becomes corrupted and "Can't open illustration."

Hey, thanks for reading.
I'm having a strange problem with Illustrator CS5 and ESTK CS5. I'm new to writing ExtendScripts, so I haven't a clue what could be going wrong here but here's the skinny:
I've written the following code, which is very specialized to the exact document I'm working with. Using the ExtendScript Toolkit, the script goes through the following loops:
The primary problem:
For some reason, running this script causes Illustrator to become somehow corrupted. I can continue working with the document as long as it is open, but if I try to close it and re-open it, I get the infuriatingly unhelpful error dialog "Can't open illustration." With no extra details.
The same error comes up if I try to open any other .ai files. Shutting down and rebooting doesn't fix the problem. I have to completely uninstall Illustrator, then re-install it before it will work again. And even then, if I try to open the ExtendScript-corrupted file the whole Illustrator app gets corrupted and needs to be reinstalled.
Oh, also Illustrator itself shows up as "(Not responding)" while the script is running, but the ESTK console clearly shows that the script is chugging along as expected.
Specifics about the script:
There are 4 "Buttons" on the document, and a library full of nearly-identical symbols in the Library (different colored backgrounds for the buttons).
The script cycles through every symbol in the library, replacing and deleting instances of the previous symbol.
Then, for each symbol, it cycles through an array (technically an object-literal) of { language-code: "string" } pairs, and saves a .png of each artboard for each word.
What follows is a pared-down version of the full script:
(I tried to add a few $.sleep(10); calls, hoping that maybe just a brief slowdown in the processes might help. It didn't.)
This script (in its original form) outputs a ton of files very, very quickly.
Script Example
var folder = Folder.selectDialog();                     // Ask for a folder choice.
var aDoc = app.activeDocument;                        // Declare an active Document reference.
var textLayer = aDoc.layers.getByName('text');   // Get the text layer, for moving it back/forward
var textFrms = aDoc.textFrames;                       // Get all text frames, for language swap
var allSymbols = aDoc.symbols;                         // Get array of all symbols in the symbol library
var allSymbolItems = aDoc.symbolItems;            // Get an array of all symbol instances in the active document
var helpTextArray =
    en: "help",
    az: "Kömək",
    cs: "Nápověda",
    da: "Hjælp",
    de: "hilfe",
    el: "Bοήθεια",
    en: "help",
    es: "ayuda",
        * There's normally 3 arrays with many more languages / translations
if( aDoc &&                                      // We have an activeDocument
     folder &&                                    // and we have a selected output folder
     allSymbols.length > 0 &&             // We've got symbols
     allSymbolItems.length > 0 &&      // and we've got symbol instances "symbolItems"
     textFrms.length > 0 ) {                 // and we've got textFrames to manipulate.
    // For each symbol in our symbol library...
    for(var i = 0; i < allSymbols.length; i++) {
        // Run through all instances of symbols (symbolItems), and replace with a different symbol.
        for(var ii = 0; ii < allSymbolItems.length; ii++) {
            // Move text layer out of the line of fire.
            $.writeln('Move text to back');
            textLayer.zOrder(ZOrderMethod.SENDTOBACK);
            var currObj = allSymbolItems[ii];
            var newObj = aDoc.symbolItems.add(aDoc.symbols[i]);
            var symbolColor = aDoc.symbols[i].name;
            // Add the new / replacement symbol.
            newObj.left = currObj.left;
            newObj.top = currObj.top;
            newObj.width = currObj.width;
            newObj.height = currObj.height;
            // Remove the old symbol.
            currObj.remove();
            // Bring text back up to the front.
            $.writeln('Bring text to front');
            textLayer.zOrder(ZOrderMethod.BRINGTOFRONT);
            redraw();
            $.sleep(10)
        // Run through each language and each buttonText and save a copy.
        var currArray = helpTextArray;
        var currArrayName = "help";
        for(currLang in currArray) {
            switchText(currLang, currArray);
            $.sleep(10)
            // Run function to save .pngs of each artboard
            exportAll(currLang, symbolColor, currArrayName);
        } // end for (currLang in currArray)
    } // end symbols.length
} // end if
function switchText(lang, array) {
    //var textFrms = activeDocument.textFrames;
    var newText = array[lang];
    newText = (newText === "") ? array["en"] : newText;
    for(var i = 0; i < textFrms.length; i++) {
        var isHorizontal = ( textFrms[i].width > textFrms[i].height );
        var scale = 100;
        var scaleMatrix;
        textFrms[i].contents = newText;
           * There's normally an automatic text-resizer here
    } // for var i
function exportAll(lang, color, buttonText) {
    var artBds = aDoc.artboards;
    var options = new ExportOptionsPNG24();
        options.antiAliasing = true;
        options.transparency = true;
        options.artBoardClipping = true;
    for(var i = 0; i < artBds.length; i++) {
         var currBoard = artBds.setActiveArtboardIndex(i);
         var buttonPosition = artBds[i].name;
         var newFile = new File(folder.fsName+"/"+buttonText+"_"+color+"_"+buttonPosition+"_"+lang+".png");
         aDoc.exportFile(newFile,ExportType.PNG24,options);
         $.writeln('A file was saved with the name:: '+buttonText+'_'+color+'_'+buttonPosition+'_'+lang+'.png');
         $.sleep(10)
function revertToOriginal() {
    $.writeln('Revert');
    // Switch the text back to help.
    switchText("en", helpTextArray);
    // For each symbol instance...
    for(var i = 0; i < allSymbolItems.length; i++) {
        // Move text layer out of the line of fire.
        $.writeln('Move text to back');
        textLayer.zOrder(ZOrderMethod.SENDTOBACK);
        var currObj = allSymbolItems[i];
        // Add in the placeholder since we're reverting.
        var newObj = aDoc.symbolItems.add(aDoc.symbols[0]);
        var symbolColor = aDoc.symbols[0].name;
        // Add the new / replacement symbol.
        newObj.left = currObj.left;
        newObj.top = currObj.top;
        newObj.width = currObj.width;
        newObj.height = currObj.height;
        // Remove the old symbol.
        currObj.remove();
        // Bring text back up to the front.
        $.writeln('Bring text to front');
        textLayer.zOrder(ZOrderMethod.BRINGTOFRONT);
        redraw();
        $.sleep(10)
        $.writeln('REVERT');
revertToOriginal();
Are there best practices that I'm unaware of here that could be causing this corruption?
Does anyone know what could be happening?
The only error I ever get is "Can't open illustration." There's never anything more helpful, so I have no idea what could be going wrong.
If there's any more information that would be of use to anyone I'd be happy to share. This is wasting a lot of my time and making me pull my hair out like crazy,

I have not had the time to look over your script but at a glance there are a few things I would handle differently…
Firstly returning a document to a given state… If you play with this snippet you can see that app.undo() returns to the last called app.redraw() if there is one else it undo's the whole script…
#target illustrator
doSymbols();
function doSymbols() {
    var doc = app.activeDocument;
    var sym = doc.symbols[0];
    for ( var i = 0; i < 4; i++ ) {
        var foo = doc.symbolItems.add( sym );
        foo.position = Array( i * 72, -( i * 72 ) );
        app.redraw(); // Comment this out to see…
    app.undo(); // Returns to last redaw state if any…?
Secondly your symbols… You know you can just change the symbol instance's symbol reference…? If they are almost the same particualy size then its an easy swap…?
#target illustrator
doSymbols();
function doSymbols() {
    var doc = app.activeDocument;
    var sym = doc.symbols[1]; // Next symbol in the palette
    for ( var i = 0; i < 4; i++ ) {
        doc.symbolItems[i].symbol = sym;
        app.redraw();

I had all my software, including my 'Adobe Creative Suite 4 Design Premium' removed from my MacPro (OSX 10.10.2) by a Computer technician after I had inadvertently installed some malware. Now I can't reinstall my CS4 because the installer software wants m

I had all my software, including my ‘Adobe Creative Suite 4 Design Premium’ removed from my MacPro (OSX 10.10.2) by a Computer technician after I had inadvertently installed some malware.
Now I can’t reinstall my CS4 because the installer software wants me to identify the product from which I am upgrading, but mine isn’t on the list. The old product from which I am upgrading is called ‘Adobe Design Collection’. Furthermore, it has 4 serial numbers (one each for Photoshop, InDesign, Acrobat and Illustrator), not just one, as the installer requires.
I know this can be done, as I have had it working for a long time. Am I doing something wrong now?

Contact support be web chat and have them generate a working temporary serial/ challenge code for the install.
Mylenium

Can't Reinstall Illustrator

Similar Messages

Maybe you are looking for