Can't Reinstall P'shop CS6

I just reinstalled my Windows 7 64 bit Professional operating system on an SSD and proceeded to reinstall my programs.  However, I cannot for the life of me figure out how to reinstall CS6.
I originally purchased CS5 Extended and later upgraded to CS6 (not extended).  When I went to reinstall CS6 on my computer I first downloaded the software from Adobe.  When I fired it up, I was told to enter my serial number.  The program told me there was no qualifying package for that number and gave me a choice of Photoshop packages from which to choose.  CS6 Extended was on the list, but not the regular CS6.  I was again told my serial number didn't match the CS6 Extended package.
I have entertained the thought of reinstalling CS5 Extended from CD and trying the Adobe program again, but it seems to me I'll end up in the same situation I'm in now.  I do not have a CD of the CS6 upgrade so I have no idea what to do.
Is this a ploy to get me to go with the CC plan?  I notice Adobe no longer provides telephone support for CS6 and below.  So much for the > $1,000 I've invested in their software.
Please help!  Photoshop jobs are backing up rapidly.
Gerry

Now ii's my turn to get confused. In your first message you said you already downloaded the software from Adobe. Now you say CS6 does not appear on the list of products to install. What list?
Anyway you can download CS6 from here
http://prodesigntools.com/adobe-cs6-direct-download-links.html
but follow the instructions to the letter or it will not work.
Normally if you install an upgrade it will look for a previous qualifying product on the computer (in your case CS5 Extended). As this is not present on your computer it will ask for the serial number of that previous version. So you use your serial number of CS6 to setup CS6 and your serial number from CS5 extended the moment it has searched for a previous version and couldn't find it and asks for the serial number of that qualifying product which is CS5 Extended.
Sorry if this is not clear but English is not my native language.
As a side note you could also reinstall CS5 and remove it once CS6 is up and running..

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