Can't reinstall quicktime

tried to uninstall or re-install quicktime, can't I get message saying that the quicktime.msi file can't be located? Any clues where it is? tried C:\Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\QuickTime
can't find the msi file.

The path to the QuickTime msi file is correct for QT7x using windows XP. If you go to Start>Search>For Files or Folders perhaps it may show up? Why do you need to uninstall QT?

Similar Messages

  • How can I reinstall Quicktime X in Lion?

    OK, to make a long story short, I had a new audio problem in the Quicktime X Player after installing Lion (that I oddly enough didn't have in QuickLook, QuickTime Player 7, or VLC), and I assumed a reinstallation was in order (because I also assumed I had mucked something up by trashing some "orphan" files with TrashMe). I thought I couldn't reinstall Quicktime X Player from the Lion installation package without another two-hour-plus download, so I reinstalled it from my Snow Leopard installation disc using Pacifist naively assuming Software Update would bring me back up to date. Well, that didn't work, and now I have a copy of Quicktime X Player that won't run on Lion. I tried redownloading the Lion installation package and reinstalling the correct version of Quicktime X Player with Pacifist again, but Pacifist can't handle Lion's installation package (it crashes when you try to install or extract anything). Well, I don't have a backup, so that's not an option, and I don't have any external devices large enough to back up my files and applications, so a clean install with Lion Recovery isn't an attractive option either. Is there any way I can install Quicktime X Player on my computer again without wipping my hard drive? Is it safe to let the original Lion intallation process I downloaded from the app store run again? Will it simply replace the relevant existing files no-harm-no-foul, or will I just further muck things up?

    Yeah, I don't feel like taking any more risks. Obviously, I don't know what I'm doing.
    On the support.apple.com article on Lion Recovery, it says "These steps will erase and reformat the storage device. This article will instruct you on setting up the storage device to use the GUID partition scheme and the Mac OS Extended (Journaled) format, which are required to install Lion and an Internet Restore partition on your external storage device. You should back up any important files that are on the device to a different drive."
    I understand the necessity of a backup option, but I need to replace a failed superdrive, and that gets budget priority over reinstalling Quicktime. (My MacBook Pro, bought in Japan, shipped with a defective superdrive that could read but not burn - it could never burn and was just plain broken. I wasn't willing to part from my laptop long enough to get it replaced while it was still under warranty, let alone deal with Japanese Apple support, but now I have something that I need to burn by the end of the week.)

  • How can I reinstall QuickTime Pro on Win7?

    I purchased QuickTime Pro in September. Then this week, I upgraded my PC from Windows XP to Windows 7. In doing so, I had to wipe out my PC's partition and re-install every program back on my PC.
    This has been a relatively painless process, except for QuickTime Pro. I re-installed Quick Time 7 (the free version) on my PC but there appears to be no way to upgrade the free version of QT back to Pro without purchasing this product all over again (and I refuse to do that).
    I've tried talking to Apple's technical support. They've given me directions written for previous versions of Windows, but there appears to be no instructions for how to upgrade to QT Pro if you have Windows 7.
    I've been on the phone with their technical support for the past two hours and no one at Apple appears to know how I could reinstall QuickTime Pro.
    I'm astonished.

    Here's the link to retrieve your lost registration key http://support.apple.com/kb/HT2376
    What version of QT did you have on XP? If you had QT version 6.X pro then you would have to purchase a new QT pro key for QT 7. As Apple releases complete new versions of QT they require a new pro key, updates to a version do not. In other words the pro key for QT 6 does not work with QT 7.
    And if you were using QT pro 6.X you cannot revert back to that version. Because QT 6 doesn't support windows 7

  • Can't reinstall quicktime pro

    I had to uninstall quick time pro because it was not working. I installed regular quick time, but it keeps telling me the only way to reinstall my quicktime pro is to buy another one. Even though I still have my activation code. How do I reintstall? help plz

    QT Pro keys are good only for the version that was in effect at the time of purchase. If your previous key was for Qt 6 then you will need to buy a new one for QT7. if you are planning on re-installing the version in effect when you paid for your key then you will not have to buy a new key.
    Previous versions of QT should be available through this link:
    http://www.info.apple.com/usen/QuickTime/

  • Can't open WMV files in Quicktime. How can I reinstall Quicktime?

    For some reason I am unable to open WMV files in Quicktime even though I have Flip4Mac Player Pro (WMV files played fine in Quicktime until recently).
    ANY help would be GREATLY appreciated!

    Quicktime X is a great little piece of software. However, Quicktime X is very finicky on which codec/file format it can decode/play.
    Luckily, there are DOZENS of alternative video/media players and extensions available for the Mac. Some of them are even FREE. Some of the better FREE ones include...
    PERIAN (quicktime extension)
    http://www.macupdate.com/app/mac/22923/perian
    QUICKTIME 7.6.6
    http://support.apple.com/kb/DL923
    VLC Media Player
    http://www.macupdate.com/app/mac/5758/vlc-media-player
    NICEPLAYER
    http://www.macupdate.com/app/mac/15136/niceplayer
    ... And if none of those work, there is a possibility that, that video file may be corrupted.

  • How can I reinstall Quicktime X on Mac OS 10.7.5  QTKitServer Crashes constantly

    QTKitServer Crashes constantly.  Is somehow corrupt.  Would like to re-install but there apears to be no way to do so.  Please advise.

    This is the error in the Console:
    8/24/13 11:40:19.855 PM com.apple.launchd: (com.apple.qtkitserver[394]) Job appears to have crashed: Bus error: 10
    The report is as follows:
    Process:         com.apple.qtkitserver [398]
    Path:            /System/Library/XPCServices/com.apple.qtkitserver.xpc/Contents/MacOS/com.apple. qtkitserver
    Identifier:      com.apple.qtkitserver
    Version:         1.0 (1)
    Code Type:       X86 (Native)
    Parent Process:  ??? [1]
    Date/Time:       2013-08-24 23:41:01.878 +0100
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: 0x000000000000000a, 0x0000000090b307e6
    VM Regions Near 0x90b307e6:
        __LINKEDIT             000000008ff04000-000000008ff17000 [   76K] r--/rwx SM=COW  /usr/lib/dyld
    --> Submap                 0000000090000000-00000000ac000000          r--/rwx machine-wide submap
        mapped file            0000000090000000-000000009016b000 [ 1452K] r-x/r-x SM=COW  Object_id=a2c0130
    Application Specific Information:
    objc[398]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x9b62eeb4 classHash + 21
    1   libobjc.A.dylib                         0x9b61d101 NXHashGet + 35
    2   libobjc.A.dylib                         0x9b61c709 _read_images + 660
    3   libobjc.A.dylib                         0x9b61ac9f map_images_nolock + 1495
    4   libobjc.A.dylib                         0x9b61a6aa map_images + 64
    5   dyld                                    0x8feab5d6 _ZN4dyldL18notifyBatchPartialE17dyld_image_statesbPFPKcS0_jPK15dyld_image_infoE + 690
    6   dyld                                    0x8feab874 dyld::registerImageStateBatchChangeHandler(dyld_image_states, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 195
    7   dyld                                    0x8feaf6ca dyld_register_image_state_change_handler + 90
    8   libdyld.dylib                           0x928bcc22 dyld_register_image_state_change_handler + 89
    9   libobjc.A.dylib                         0x9b61904d _objc_init + 77
    10  dyld                                    0x8feb7203 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
    11  dyld                                    0x8feb6d68 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
    12  dyld                                    0x8feb42c8 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
    13  dyld                                    0x8feb425e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
    14  dyld                                    0x8feb425e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
    15  dyld                                    0x8feb5268 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
    16  dyld                                    0x8fea9694 dyld::initializeMainExecutable() + 214
    17  dyld                                    0x8feadf99 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
    18  dyld                                    0x8fea72ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
    19  dyld                                    0x8fea7063 _dyld_start + 51
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x90b307e6  ebx: 0xac0c6988  ecx: 0x6b24dc00  edx: 0x00000000
      edi: 0xac0c6988  esi: 0x002424c0  ebp: 0xc00a3e08  esp: 0xc00a3e00
       ss: 0x0000001f  efl: 0x00010286  eip: 0x9b62eeb4   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x90b307e6
    Logical CPU: 1
    Binary Images:
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    0x9cb8d000 - 0x9cbf5fff  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <B24814AB-CA77-3B9D-8FAB-58C9B4FD3A16> /usr/lib/libc++.1.dylib
    0x9cccf000 - 0x9ccd6ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
    0x9cd28000 - 0x9cd2cfff  libGIF.dylib (??? - ???) <2ADFED97-2228-343D-9A53-207CBFDE7984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x9cd2d000 - 0x9cdbafe7  libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9cdfc000 - 0x9ce11fff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9ce14000 - 0x9ce3afff  libsandbox.1.dylib (??? - ???) <D9E0985B-3F9F-368B-A608-00F09F97303E> /usr/lib/libsandbox.1.dylib
    0x9ce3b000 - 0x9ce42ff3  com.apple.AppSandbox (1.5 - 1) <C48C0896-169B-3D01-A603-2FF3B5DEA5B3> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
    0x9ce43000 - 0x9ce8aff5  com.apple.opencl (2.0.19 - 2.0.19) <7689E7B9-EE5A-3F74-8699-4CDED9162260> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x9ce8b000 - 0x9cee4fff  com.apple.HIServices (1.21 - ???) <91EC636D-AC27-3332-BA1C-FD7301917429> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x9cee5000 - 0x9cee9ff7  com.apple.OpenDirectory (10.7 - 146) <CFBA4CCF-65D4-3879-BC6A-8888C13E3345> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 479
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=149.8M resident=27.9M(19%) swapped_out_or_unallocated=121.9M(81%)
    Writable regions: Total=17.3M written=48K(0%) resident=176K(1%) swapped_out=0K(0%) unallocated=17.1M(99%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             9316K
    MALLOC guard page                    16K
    Stack                              64.0M
    VM_ALLOCATE                         664K
    __CI_BITMAP                          80K
    __DATA                             7416K
    __DATA/__OBJC                        68K
    __IMAGE                             528K
    __IMPORT                              4K
    __LINKEDIT                         43.2M
    __OBJC                             1688K
    __OBJC/__DATA                        68K
    __PAGEZERO                            4K
    __TEXT                            106.6M
    __UNICODE                           544K
    mapped file                       102.1M
    shared memory                        12K
    shared pmap                        8424K
    ===========                      =======
    TOTAL                             344.1M

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