Can't release account due to forgotten old Credit ...

Dear Skype Community,
I received an email from a few days ago saying that an unauthorized payment for $18.00 on June 25 had been declined and that my skype account has been locked down as a result. Certainly I don't remember authorizing any payment that day, and I don't even know what it was for.
I went to release my account from the block, and was asked for my credit card number to verify who I am. The problem is that although I entered all the information correctly, I do not know what my old credit card number was, since it was a year ago when I entered the credit card information and I have a new card now.
Please help.
Solved!
Go to Solution.

I think you may need to contact customer service to know what your possible options are. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

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Can't release account due to forgotten old Credit ...

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