Can't reload aftar i have BB10_0015 error

today everything is ok ,,
But suddenly when you charge the phone 
Message appears that he can not network connectivity
Then the device restart and  message appeared error bb10-0015
and i can't fix it Because can't reload 
(software update encountered) 
help me plz

you can use this SIC Multiwipe to wipe and fix your device: http://www.mediafire.com/download/rgjy03wawrb481e/SIC_1.1.rar
Download SIC Multiwipe, Connect your device and run SIC Multiwipe, when it's finished your phone will be blinking red light (don"t worry), and you can continue loading your Official OS using BBlink (Reload OS option), after that you can restore your data from your last backup. 

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