Can't Reload Firmware on Zen MicroPhoto. Any advice is apprecia

What iv'e tried so far:
So I goto the Revovery Menu, chose Reload Firmware.
Reply Yes and then it says it's erasing. It finishes and then screen gets garbled. Moving around in the menu gets rid of the garbled screen.
I connect to my PC and run the firmware exe.
It asks it's the same Version #, I click YES and starts flashing the Zen but in the end it says flash upgrade failed.
Any ideas? Not sure if it's even erasing anything...
I'm going to try and find an older version of the firmware in the meantime...

Realistically, you should never flash on battery alone. If the battery should fail, the process will - and, potentially, that's your player dead. You should always try and flash using a full battery and the AC adaptor - then, if the power dies, the battery will be the backup.
And now you know why Creative install recovery software that can't be re-flashed. If this was any other player, you'd be having all kinds of problems now...

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