Can't remember my answers for changing password setting

Can't remember my answers for changing password setting?

Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.

Similar Messages

  • What do I do if I can't remember the answers for the security question?

    What do I do if I can't remember the answers for the security question?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96541)

  • I want to purchase an app on my iPad and I can't remember my answers for the security questions

    How can I purchase apps and songs from my iPad when I can't remember the answers from the security questions?

    http://www.apple.com/emea/support/itunes/contact.html

  • I can't remember my answers for my security questions

    I need these answers for the security questions

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I can't remember the answers for my securities questions. Can I change them?

    I need to change my securities questions

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 i can not remember the answer for the security questions ......and every time i try to get it from  you ,,i get(Email has been sent.t )

    hi
    can you help me to get my answer to the security questions

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on it was as the inbox) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • I can't remember my answers for the security questions

    I already redeemed my $25 gift card in the App Store and when I tried to buy something, it asked me the security question. The problem is that I already forgot my answers to the question

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I can't remember my Answers and i can't reset my Security questions because i don't have a rescue mail what can i do?

    Hi ALL,
    hope you are well.
    I can't remember my Answers for the security questions and i can't reset my Security questions because i don't have a rescue mail what can i do?
    and i tried calling the security support team and they told me they will send me an instructions how to do it and still got nothing till now.
    So please can i have some support.
    I'll appreciate your help.
    Thanks

    Reset Security Questions
         There are several different methods. Try one. If it doesn't work,
         then try the next one. Don't try to do everything at once.
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Note: you may need to continue entering false answers to the questions until you trigger the response needed to start making changes. It will take six or nine retries.
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5624 I want to change my password and I can't remember the answers to my security questions

    I want to change my apple id password but I can't remember the answers to my security questions and I haven't got a recovery e-mail address. Help!!!

    Hello, dazspurs. 
    Thank you for the question.  I would recommend reaching out to our Apple ID Account Security team to assist you with this issue.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • HT5622 I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

    I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

    Ajb1111 wrote:
    I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
    See Here...  Apple ID: Contacting Apple for help with Apple ID account security
    ask to speak with the Account Security Team...

  • HT1725 I can't remember the answers to the security questions. How do I change the answers for me to know them to resume buying items from iTunes?

    I have just got some money to but things from iTunes only to find that there is security questions I haven't used since the begining for the year and I can't remember my answers to some of the questions and I can't buy anything. HELP! Please. Thank you

    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT201363 I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.

    I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.

    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • HT1420 how do i removel the silly security questions,  i purchased music in the past and now it asking for them and i can't remember the answers.  I dont like this feature if it remembers and verifys your password

    how do i removel the silly security questions,  i purchased music in the past and now it asking for them and i can't remember the answers.  I dont like this feature if it remembers and verifys your password

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90135)

  • HT2534 I can't remember the answer to the security question of Where was my favorite job.  And Now I can't purchase music .  THIS IS PERHAPS THE STUPIDEST SECURITY QUESTION POSSIBLE.  IT IS ASKING FOR AN OPINION WHICH CAN CHANGE .  I AM FURIOUS WHAT DO I

    THIS IS A HUGE PAIN ALL BECAUSE I CAN NOT REMEMBER THE ANSWER TO THE DUMBLEST SECURITY QUESTION OF ALL TIME.

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (77446)

  • TS2446 What if I can't receive the rest password email and can't  remember the answers to security questions

    I want to reset the account since it is secured. However, I can't remember the answers to security question. Also, I can't receive the mail for reset password. What shplould do?

    Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
    Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
    Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

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