Can't remember my Apple ID but nothing is sent to my email address.

Can't remember my Apple ID or password. I answer a few quick questions, request that instructions to reset my Apple ID and password be sent to my current email address but nothing is sent by Apple.
What am I doing wrong?

Laura ...
Try here > Rescue email address and how to reset Apple ID security questions
but nothing sent by Apple
Check your junk mail folder just in case.

Similar Messages

  • HT5312 If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

    If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

    I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.

  • HT204053 I have new Apple ID but it keeps requesting my old email address & password

    I have new Apple ID but it keeps requesting my old email address & password

    But what are you trying to do with your new Apple ID? All purchases are forever tied to the Apple ID that the purchase was made with.

  • I can't remember my security question answers for iTunes and the alternative email address to reset the questions is deactivated. What should I do?

    The email address the security questions are reset from is different from my itunes address and it is deactivated. How do i reset my questions now?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105208)

  • I need to reinstall Final Cut Pro Version 10.1.1 but can't remember the Apple ID I used to install it in 2012.  What can I do?

    For several days, I've been trying to upload Final Cut Pro but keep getting this message "restoring the window layout" but nothing happens.  Not even after 2 hours.  What have I done wrong and how can I redress this problem?

    Open your Home library (not the root library), Application Support/Final Cut Pro/Layouts. Drag the folder to the trash. Npw re-launch the app.
    Just to add…your subject line doesn't seem to  agree with the content of your post. If you can't remember your Apple ID, contact Apple.
    Russ

  • I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

    I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore.

    I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore so I can't have the password sent there.  To sum it up, iCloud has an old email for the account log-in.  I don't remember the password for the old email.  I have Find My iPad activated so the iCloud account cannot be deleted.  And I am already logged out of iTunes & App Store. 

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • I dont remember my apple id but i need it to activate my ipod what do i do neep help fast

    I need to activate my ipod touch 5 but I don't remember my original apple id to do so I need to get in fast what do I do?

    Yo have to recover use of the account last used for Settings>iCloud on the iPod
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
    If necessary:
    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or          
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT1911 i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

    i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • My AppleTV will not play anything over Air Play.  Every other function works perfectly, and my Internet/router are working at top speed.  I can watch HD Netflix and YouTube but nothing via my iTunes library on my MacBook or iPad.  All software is updated.

    Every other function works perfectly, and my Internet/router are working at top speed.  I can watch HD Netflix and YouTube but nothing via my iTunes library on my MacBook or iPad.  All software is updated.  The AppleTV will recognize that Air Play is trying to do it's thing, but with music files it sounds like they're skipping and video files just load endlessly. 

    I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
    The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help.

  • Apparently I have 2 apple IDs. The first is my former email address. I want consolidate them using my current email. I can't remember my old password. I can't do a reset bcz. it sends the link to my former email. Security Qs like d.o.b. don't "match." SoS

    Apparently I have 2 apple IDs, but not on purpose. The first is my former email address used for my iPod Touch. When I later purchased an iPad2, I thought I updated my Apple ID using my new email and new married name. Apparently I created a second. I want to consolidate them using my current email, etc. But I can't remember my old password. I can't do a password reset bcz. it sends the link to my former/deactivated email. Security Qs like d.o.b. don't "match." So, when I use my iPod & it requires my password to carry out certain functions, I'm stuck. Please help! Thx

    No.
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
    Recover use of the account:
    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT3529 My iMessage isn't working it won't let me sign in, it says verifying then takes me back to the first page, it used to work then just randomly stopped, I've tried everything I can think of to fix it but nothing works help please

    My iMessage isn't working it won't let me sign in, it says verifying then takes me back to the first page, it used to work then just randomly stopped, I've tried everything I can think of to fix it but nothing works help please

    Hi Louis,
    Thanks for visiting Apple Support Communities.
    You may find some of the suggestions in this article helpful with troubleshooting your Messages login:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    Best Regards,
    Jeremy

  • I already made an apple id but i didnt set a rescue email..how can i set it up?, I already made an apple id but i didnt set a rescue email..how can i set it up?

    I already made an apple id but i didnt set a rescue email..how can i set it up?, I already made an apple id but i didnt set a rescue email..how can i set it up?

    If you know the answers to your questions, then from http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers then you will need to contact Support in your country to get the questions reset, before you can then do the above for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • Hi, i have 2 i phones,recently one stolen from overseas when i check through Find my iphone its showing only 1 which in my hand. I can't remember which apple Id was for the stolen one? could please someone have more idea?

    hi, i have 2 i phones,recently one stolen from overseas when i check through Find my iphone its showing only 1 which in my hand. I can't remember which apple Id was for the stolen one? could please someone have more idea?

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    thank you for the response.its not working, tried that. i can switch the machine on and off, can hear the machine when i hold it to my ear. but nothing works, not the screen, not the sound, nothing.

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