Can't remember old apple ID password
I changed my apple ID and password. Everything works fine except iCloud still is using old email address and password. I can't remember the old password so can't access icloud?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.
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I have accidentally backed my sons iPad up from an old backup and i can't remember old apple password (i have to constantly change it because of kids) oh and just to make it worse i have changed my email address since old backup.HELP!!!!!!!!!
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I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I can not remember my apple id password and questions..
i created it for a long time..what can i do?
i need it realy..there's some important information for me..1) Passwords
Try the following link to reset your password.
https://iforgot.apple.com
Or.. if your device is now disabled, read this...
http://support.apple.com/kb/HT1212
2) Security questions...
If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox). -
I have no idea what I am doing? can you read my question?
Thank youGo here to reset it: https://iforgot.apple.com/iForgot/iForgot.html. After getting the new password, you'll need to sign out, then sign back in on your device using the new password (Settings>iTunes & App Stores, tap the ID, sign out, then sign back in).
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Hello!
Finally got around to restoring the settings on our old iPhone 4ses, however, in order to do so for my husband's old phone, we need to turn off 'find my iphone'. The problem is that he cannot remember his apple ID password (and never set up the security profile in its entirety, so no good there), nor can he remember the password of the linked email address (which is an apple one).
Does anyone know how to go about remedying it? Sure, you can request a new password, which is sent to the account linked to your apple account, but what if there's no way to access the linked account (or reset that email accounts password, as it is an icloud account and redirects you to the reset apple ID site)? It's driving me nuts!
I hope this makes sense - am feeling less than thrilled right now.
Thanks in advance.
cheers
ZoeThanks for that, Roger. I had tried to access support through their website, but kept getting a message along the lines of 'no solution found'.
For reasons unknown, I decided to update the software on the phone, and was then able to restore settings that way. Weird, but I'm happy that I didn't have to resort to violence towards the phone!
Thanks again.
cheers
Zoe -
i dont remember the first apple id that link with my clash of clans apps. the problem now is i need to link my COC village and it keep saying "please log in with correct game center" is there anyway that i can retrieve my old apple id? please help me i dont want to lose my village, i have spent my money on that game to much. hmmm
thanks mate, but the problem is im using different apple id now, and after about 1 year play coc and today i want to link the village , suddenly coc said that
thats mean im playing this village with different apple id and it not saved. and the problem is i dont remember the first apple id and password that i use first time to download this game. hmmm it was so confusing, why coc and game center just make this thing saved with a new game center account. -
I have an old ID that has $ but I can't remember the email or password. How do I get the $ transferred to another account?
You can't transfer a balance (nor its purchases) to another account. Do you have any of its purchases on your computer's iTunes library ? If you do then selecting it and doing 'get-info' (control-I) should tell you the account id on the Summary tab on the popup.
You can also see if you can find the id and get the password reset via this page : http://iforgot.apple.com -
How do you reset password on iPod 5 when you can't remember old password?
How do you reset password on ipod5 when you can't remember old password
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Or maybe
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
How can i find my old apple id password to switch of the"find my iPad?
hi .
I am having trouble to use my ipad because i had a apple id and on my ipad i had this "find my ipad" on with the old password .
Then i changed the apple id on my macbook and now on my ipad it keeps on asking for my old apple id password and if i try to delete the old apple account it asks for switch of the "find my ipad" and its respective password that i dont know,what can i do?
thanksLook here for help.
Apple ID: How to find your Apple ID -
How can i recover my old apple id password when i no longer have that email address?
How can i recover my old apple id password when i no longer have that email address?
...and if amy lou's suggestion does not work either, you will probably have to contact AppleID support.
https://expresslane.apple.com/GetproductgroupList.action
Click more product and services. -
I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.
Hi Jamjoint,
Welcome to the Apple Support Community!
It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
My iPhone 4s has been blocked due to forgetting my password, I can't remember my email or password to unblock my phone. If I went to the apple store and took some kind of ID or phone bill for proof would they be able to unblock my phone? Please help
Jmartin31 wrote:
My iPhone 4s has been blocked due to forgetting my password, I can't remember my email or password to unblock my phone. If I went to the apple store and took some kind of ID or phone bill for proof would they be able to unblock my phone?
No.
See this -> iOS: Forgot passcode or device disabled -
I can't remember my apple id and apple can't find me if I create a new apple id what happens?
My daughter can't remember her Apple ID and for some reason Apple can't find her ID. It's suggesting she create a new Apple ID if she does that what happens? She's worried she will lose the items she has purchased. Oh and somehow her IPOD touch 4th gen got linked onto her sisters account so it doesn't show the username unfortunately when you try to purchase something. I can't find where I wrote all this down either
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
If y can't find the old ID/password then you are limited to the things yo can do with items purchased with the account. Like not being able to update apps and transfer purchases. -
I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone has hacked my iCloud account?
Hello Corinne Craven,
Thank you for using Apple Support Communities!
You can update the name on your Apple ID here:
Appleid.apple.com
If you suspect unauthorized access to your apple ID I would normally recommend resetting your password, but you have already done this.
Here is some information about 2 step verification which is another level of security for your account.
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
Be sure to read all the information in the article if you choose to use two-step verification.
Take care,
Sterling
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