Can't remove 9.4.6 after upgrading to 11.0

Have Windows XP Home Edition SP3, 32 bit, 1GB RAM. Problem started when I couldn't print PDF's with Reader 9.4.6 (error message: "Pages not selected).  So I increased RAM and downloaded & installed Reader 11.0, which works fine.  Then went to "Add/Remove Programs", but can't remove/uninstall 9.4.6.  Error message "Can not apply patch..."  Any suggestions?  Don't want to screw up the 11.0 upgrade, which is working fine.

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

Similar Messages

  • Can I remove safely Photoshop CS5 after a successful upgrade to Photoshop CS6?

    Can I remove safely Photoshop CS5 after a successful upgrade to Photoshop CS6? What is best and safest way to do this?

    If you are using a Windows OS
    Open CS5 and go Help > Deactivate.
    Then Control Panel > Programs and features > select CS5 and uninstall.
    Or just leave it there.  Make sure you have sorted any third party plugins from CS5, although the uninstall should leave them intact.

  • HT1414 how can i activate my iphone 3gs after upgrading to ios6? it could not activate....

    how can i activate my iphone 3gs after upgrading to ios6? it could not activate....

    If your phone was previously hacked to unlock it, when you updated the hack was removed and it's re-locked to the original carrier.  The phone will now activate and operate only with that original carrier.

  • Can't open my photo library after upgrading to iPhoto 11.  is it possible to load iPhoto 9.0.1 after loading 11?  have followed all other instructions but it still won't let me open iPhoto.

    can't open my photo library after upgrading to iphoto 11.  Is it possible to download iphoto 9.0.1 after installing '11.  Have followed all the other instructions and am in a loop which doesn't allow me to access iphoto or my photos.

    when iphoto wouldnt open we read the trouble shooting info and it said that we may have needed to download 9.0.1 if we had an older version.  We obviously didn't download it before the upgrade and wondered if it would cause problems or indeed solve the problem if we downloaded it now!
    When we try to open iphoto is says:
    To open your library with this version of iphoto it first needs to be prepared
    To prepare the library use the iphoto library upgrader available from Apple.
    We have downloaded this twice now and it still sends us this message when we try to open iphoto. 

  • CS5 can't preview the fonts image after upgrade the OS X 10.10.1

    My CS5 can't preview the fonts image after upgrade the OS X 10.10.1,
    Wanna try to reinstall the AI but my disc read error. Anyone has this problem or solution, Many Thanks!!

    Thanks but can't find this "system transparency" setting inside the illustrator. Search the key word doesn't work...

  • Cannon MP830 can't use the scanner function after upgrading to Mavericks.

    I have an Cannon MP830 and now I can't use the scanner function after upgrading to Mavericks.  Can someone help?

    There is no ICA driver for this model so you won't be able to use Image Capture or Preview. But there is a TWAIN scanner driver and the supporting MP Navigator application available for 10.8 from Canon, so you could try installing these and see if you can scan again.

  • Can't find my microsoft 2008 after upgrading to lion

    can't find my microsoft 2008 after upgrading to lion

    Hi Rayhiggs,
    Welcome to the Apple Support Communities!
    To set up and use Personal Hotspot please use the attached article for the process. If Personal Hotspot is not showing as an option in Settings > Cellular, it may be necessary to contact your carrier as described in the article. 
    iOS: Understanding Personal Hotspot - Apple Support
    Cheers,
    Joe

  • Can't open old Numbers spreadsheet after upgrading Mac to Yosemite. Error message says it should first be upgraded to Numbers 09 but doesn't provide method to do so?  Help?

    Can't open old Numbers spreadsheet after upgrading Mac to Yosemite. Error message says it should first be upgraded to Numbers 09 but doesn't provide method to do so?  Help?

    There is a chance the spreadsheets were made with a Numbers or AppleWorks version so old that it's not compatible anymore with the latest Numbers version (yes this can happen)

  • I can't see any animated wallpapers after upgrade of ios7 on my iphone 5, only my wallpaper when I started the upgrade process

    I can't see any animated wallpapers after upgrade of ios7 on my iphone 5, only my default wallpaper selected when I started the upgrade process. Can I download the default animated wallpaper of ios 7?
    thank you
    ps. I'm apologize for my bad english language

    A different approach would be to:
    1.  Delete the contents of the library on the desktop Window 7 computer;
    2.  Turn off iTunes Match;
    3.  Copy the contents of the Music folder from the working Windows 7 computer to the desktop Music folder;
    4.  Import the new contents of the Desktop music folder into the library;
    5.  Close / restart the iTunes client and confirm that the library has all the Songs as anticipated;
    6.  Turn on the iTunes Match service and allow it to run to completion.
    This is a proven process on my Windows 7 computers and works very well.

  • Can't find my downloaded movies after upgrade ipad2 iOS 5

    After aan easy upgrade to ios5.1.1 I can not find my downloaded movies after upgrade ipad2 iOS 5.

    You are looking in the videos app - correct?
    If they are not in there - try this ....
    Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of any of your movies in the field at the top. If a movie appears in the search - tap on it and it should hopefully start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK and if the rest of your movies have appeared.
    If they still do not show up - sync them back from iTunes on your computer.

  • E4200 Can't see my network shares after upgrade

    I can't see my network shares after upgrade altough everything works fine , the network scanner shows all the atatched devices but in Eplorer when I click Network there is nothing shown on two computers running Win7 64.
    I did downgraded the firmware back to .01 but still no network .
    Any help ?

    After upgrading the firmware did you reset the E4200? After successful firmware upgrade you need to reset the router. It is recommended to reset the router once. Steps to reset the router:
     Push the reset button on router for 30 seconds, turn off the router wait for 30 seconds and then power it on. Power light should blink when you perform the reset process.
    After reset, reconfigure the router and then check the connectivity status…

  • Can't connect ipad to wifi after upgrading to ios6

    can't connect ipad to wifi after upgrading to ios6

    Additional things to try.
    Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi. (This is probably not practical in your situation.)
    On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • I can not use ipad smart cover after upgrade ios 7.

    I can not use ipad smart cover after upgrade ios 7. It makes reboot again again...if i cover up ipad with smart cover. i never had this problem before. please fix this bug!!!!

    Change your iPod DNS to 8.8.8.8
    That should work. Cheers

  • Iphone4s can's search any BT device after upgrading to 7.0.3

    2 iphone4s can's search any BT device after upgrading to 7.0.3
      it can work well with IOS 6.0.3, but fail to search any BT device with 7.0.3
       Tesing BT device
      1: Plantronics Voyager Legend earphone
      2: other Mobile phone BT ( available), and other MobileDevice can search this iphone and successfully paried, iphone can‘t search any device，
      Keep the “searching device”  status

    Hi toneyfeng,
    If you are having Bluetooth issues after updating to iOS7, you may find the following article helpful:
    iOS: How to troubleshoot Bluetooth connections
    http://support.apple.com/kb/TS4562
    Regards,
    - Brenden

  • Can't Login With Network Account After Upgrade To Yosemite Server 4

    I've been putting off this troubleshooting for a while now, and after trying everything I could find, decided to post.
    - After upgrading my server to Yosemite with Server 4, and my MacBook to Yosemite, I can no longer login with any network accounts.
    - I was on clean installs of Mavericks before the upgrade.
    - I'm using SSL for the OD, with a GoDaddy cert, the same one that was working on Mavericks.
    - I've tried removing the laptop's binding using the Users and Groups preferences dialog, which does not remove the laptop's entry from Open Directory, so I manually deleted the record on the server.
    - I then choose to Join again, and it looks as though everything goes through, but I still cannot login with a network account.  Also, when rejoining, it does not create a binding on the server.
    - If I use the Directory Utility->Services->LDAPv3, and add it that way, entering the FQDN and checking Encrypt..., Use for auth and Use for contacts, it asks me for the directory admin username and password, and does in fact create the binding on the server, but I still cannot login.  What's strange about that method, is that it forces the use of the IP address of the server, rather than the FQDN, like I entered it, which would of course have problems, because the certificate's common name is the server's FQDN.  It does not allow me to change from using the IP address, graying out that field.
    - I've also tried destroying the OD and restoring from archive to no avail.
    It looks like many users have hit dead ends with this, with some having success by completely formatting and setting up a new iteration of the server, but I will not be doing that.  However, I'll be happy to try any other suggestions.
    Thanks for your time,
       -- Mike

         Okay, I've finally resolved the issue, thanks to the Apple Enterprise tech support team.  I'm thinking they wouldn't mind if I share this information, but I can't guarantee that this will work on your system or, worse yet, degrade your system further.  However, that's fairly unlikely, just make sure you have plenty of backups before you begin any troubleshooting session.
         So I was told to perform the following instructions, which I did, line for line.  The part about closing Server.app seems a given, but I'm not sure why they want you to open Server.app at the the end (maybe taken out of context from some other instructions?).  I did it anyway, but you should be able to begin testing, on a client workstation, right after rekerberizing is complete.  I did, however, need to reboot my client, login as local admin, and then binding would proceed, and network users are able to login again.  The engineer also let me know to expect an error, something like the following: "2015-03-11 21:58:38 +0000 Error synchronizing removal of attribute draft-krbPrincipalACL from record 72519e4c-7ac7-15e4-bd42-10adb1944cbc: 77013 result: 16 No such attribute" - this is apparently normal, and did in fact happen in my experience.
    So here's the fix:
    - Quit Server.app (don’t just close the window)
    - On the Open Directory Server, execute these Terminal commands:
      - sudo mkdir /var/db/openldap/migration/
      - sudo touch /var/db/openldap/migration/.rekerberize
      - sudo slapconfig -firstboot
    - Open Server.app
    And that's it.  I did nothing else on my OD server, just logged out.  Immediately tried binding on my MacBook client, it failed, I rebooted, tried again, it worked quickly, and I'm able to login with network user accounts again.

Maybe you are looking for